Rogers Services Down Nationwide

[GreenLantern2814]

Originally Posted by Ozy_Flame

Which partner? Perhaps best to share if others want to make the switch.

For as much flak as they get sometimes, I LOVED Telus internet when I was in Alberta. Wish I could get that infrastructure / fibre / stability out here in the GTA (and not use Bell).

I work for a company called Apex Wireless.

Happy to help anyone who needs it, send a PM for more info.

[PeteMoss]

I had to come into the office today... my day is ruined.

Also - pro tip - don't put all your services with one company. My cell phone, internet and TV are all not working. I had to find a radio to figure out what was going on this morning and then drive around to find a wifi hotspot to see if my office had working internet.

[Monahammer]

Originally Posted by PeteMoss

I had to come into the office today... my day is ruined.

Also - pro tip - don't put all your services with one company. My cell phone, internet and TV are all not working. I had to find a radio to figure out what was going on this morning and then drive around to find a wifi hotspot to see if my office had working internet.

Today will be a day where MANY corporate policies are updated to have backup telecom options.

[DownInFlames]

I’d like to throw a ‘#### Bell’ out there. If you’re looking to switching because of this please don’t choose them.

[GreenLantern2814]

Originally Posted by DownInFlames

I’d like to throw a ‘#### Bell’ out there. If you’re looking to switching because of this please don’t choose them.

For anyone interested, here's the map of cell tower coverage for all the carriers across the country.

Simply from a network perspective, the strongest option in the Alberta market is Telus.

https://www.ertyu.org/steven_nikkel/...&layers=&pid=0

[activeStick]

Originally Posted by photon

Meanwhile there's some dude sitting there sweating because they ran a command in the wrong terminal window bringing the whole system down rather than their own test system.

OR they don't even have a test environment for that product (or an environment wasn't available), so they decided it'd be okay to test directly in production. It's concerning how often I hear this from clients during business development chats. "Things seem to work fine this way".

[Shazam]

Now Rogers customers know how Freedom Mobile is like.

[photon]

Originally Posted by activeStick

OR they don't even have a test environment for that product (or an environment wasn't available), so they decided it'd be okay to test directly in production. It's concerning how often I hear this from clients during business development chats. "Things seem to work fine this way".

Yeah, continuous delivery doesn't mean just shipping code directly to prod and hoping it works lol.

I've worked at places where the prod deploy method was for the dev to use an FTP window to drag and drop the files from his computer to prod. Not even any version control!

I worked on one product where the build process was broken and I had to manually compile individual files and copy them up to the right place on the server. They paid for that extra time but wouldn't pay me to fix the build.

Heck one product I had to use a diff utility to copy/paste the changes to a massive single file perl script to have the new functionality but maintain the prod-specific tweaks. Brutal, but the fact it worked made them not want to spend any money on improving the process.

[WhiteTiger]

Originally Posted by Ozy_Flame

This is really messing up my workday, and not just in my industry but also healthcare and others across the GTA. People can't make 911 calls successfully.

Telus and Bell licking their lips at all the Rogers defections coming their way.

As I understand it, if you take the SIM card out of your phone, you should be able to call 911. Your phone won't give any useful info to the operator, so the person phoning will have to.

A landline should also still be able to call.

[activeStick]

Originally Posted by photon

Yeah, continuous delivery doesn't mean just shipping code directly to prod and hoping it works lol.

I've worked at places where the prod deploy method was for the dev to use an FTP window to drag and drop the files from his computer to prod. Not even any version control!

I worked on one product where the build process was broken and I had to manually compile individual files and copy them up to the right place on the server. They paid for that extra time but wouldn't pay me to fix the build.

Heck one product I had to use a diff utility to copy/paste the changes to a massive single file perl script to have the new functionality but maintain the prod-specific tweaks. Brutal, but the fact it worked made them not want to spend any money on improving the process.

LOL. I hear ya, photon. Without naming names, it's alarming how some of the largest corporations do things in IT and it's the same across different industries.

[speede5]

Isn't it crazy how something like this happens and we are so tied to a network we(society) can't just sit back and chill waiting for the lights to come back on.

Everything is so fragile.

[Ashartus]

My wife (currently in Montreal) tells me her phone is working now so hopefully that means things are coming back online.

[Wormius]

This sucks for 2FA and I am too lazy to set some up for email.

[Hack&Lube]

Originally Posted by GreenLantern2814

I work for a company called Apex Wireless.

Happy to help anyone who needs it, send a PM for more info.

Aren't you just reselling one of the big telcos as well though? If their backbone is down, third party providers are also down.

[GreenLantern2814]

Originally Posted by Hack&Lube

Aren't you just reselling one of the big telcos as well though? If their backbone is down, third party providers are also down.

The phones and plans I sell are all on the Telus network - I primarily deal with SMB clients, but with this service outage, today the net is cast a little wider.

My personal cell is with Rogers, it’s functionally a brick right now - colleagues on Telus are not so impacted, though obviously Rogers going down nationwide has many, many ripple effects.

Telus is the strongest network in Alberta/BC.

Rogers has the best distribution of towers coast to coast, but they’re strongest in Ontario/central Canada.

Bell has the strongest network in Quebec and The Maritimes.

[MRCboicgy]

https://twitter.com/user/status/545491643637403649

[peter12]

Telus throwing out the juiciest of juicy deals out right now for Rogers customers switching over.

[JohnnyB]

Originally Posted by Hack&Lube

We haven't been able to communicate with any of our Rogers account managers or technical support because, surprise surprise, they all run on Rogers.

Hearing that corporate is in chaos as all the staff use Rogers for work, all the exec use Rogers for mobile, etc. nobody can communicate internally or reach anyone.

This is actually pretty funny.

[FlameyMcFlameFace]

Originally Posted by peter12

Telus throwing out the juiciest of juicy deals out right now for Rogers customers switching over.

This on their website? I'm a Rogers customer, I'm ready to make a switch

[Hack&Lube]

Haha sounds like it really affected the draft and it was announced in Montreal that teams should use the hardlines at each table.