Also, when the service is good, I am paying someone that I *CHOOSE* to pay, not "LEGALLY HAVE TO PAY" meaning I can *CHOOSE* the *AMOUNT* I want and pay that. I am not obligated to pay the restaurant anything. I don't have to pay the server more either, but since it's more work, unless the service was really bad, I will pay them for the extra "WORK" they had to do. It's more work to get me more bread, cokes to-go, a bunch of refills, extra condiments, etc. I feel more work, the more tip you should pay to be *FAIR* to the server(unless the service was bad of course).
So even though you still pay for your extra drink you're being a smart shopper because you CHOSE to pay it? That makes no sense.
Also, if doing this forces the restaurant to raise its prices, how is that being a smart shopper? You're just raising your costs in the future - which means larger tips too (if you tip by percentage).
__________________
Tyger! Tyger! burning bright
In the forests of the night,
What immortal hand or eye
Could frame thy fearful symmetry?
It sounds like you eat out all the time. How many times in your lifetime? Probably over 1,000 times?
2-3 times a weekend just about, holidays at times, and also at times vacations throughout the years we took all since we met in Nov. of 2000. Not counting the rare times I ate out before that in my lifetime.
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Just because a server once offered you an extra drink to go at a low-class chain restaurant doesn't make it socially acceptable.
Why does it matter if something is "social acceptable" when it's my *TIP MONEY*, *MY SERVICE*, *MY BUSINESS?*
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If it was socially acceptable every server would offer it to you.
No, because most servers are lazy and possibly managers wouldn't want you to do that honestly, because those to-go cups cost money and they'd probably increase the prices of the soft drinks and iced teas.
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..and every other person at the restaurant would be ordering it too.
No, at times I didn't want a soft drink to-go because I just was full or didn't want to have to lug it around or have to go pee, etc. You are VERY WRONG. Not everyone would be ordering that. They know they can and **********CHOOSE************* NOT TO! Why would they not do it if they didn't want to? It's common sense you can get a coke to-go. That's common sense if they have take-out orders, they have cups to-go. Common sense if you get a box for your food, WHY can't you for your coke? Just because it's free the refill? I can get a water to-go as well if I want to.
Not every person would order it and you know it. I don't ask for that everytime. In fact, I don't want it all the time for the reasons I just stated.
Ok so you admit it's not socially acceptable then. You just don't care. Fair enough.
One more question.
You've posted about servers and tipping all over the internet, to thousands of people over the years. EVERYBODY disagrees with you. All the time. You get made fun of constantly. Someone created an entire translating website that is dedicated to making fun of you.
Trying to say, it's basically you versus everybody. Do you ever wonder, in the back of your mind, that maybe it's you that's wrong sometimes? Or do you honestly believe that it's everyone else that is wrong?
It's like driving one way down the street but you notice every other car is going the other way. Do you think everyone else is going the wrong way, or you?
Thanks in advance for your answer. Looking forward to it.
__________________
Tyger! Tyger! burning bright
In the forests of the night,
What immortal hand or eye
Could frame thy fearful symmetry?
So even though you still pay for your extra drink you're being a smart shopper because you CHOSE to pay it? That makes no sense.
It does, because I am *PAYING *WHO* I want to pay when I am shopping. In other words, it's kind of like paying a charity sort of like picking which person you want to pay. I am paying the server rather than the restaurant. Now you get it? For example, my husband doesn't want to go to Buffalo Wild Wings because they are anti-gun. He *CHOOSES* to not spend his money there. That's smart shopping in his eyes, understand to not support the people that are anti-gun people.
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Also, if doing this forces the restaurant to raise its prices, how is that being a smart shopper? You're just raising your costs in the future - which means larger tips too (if you tip by percentage).
If I go to the restaurant again, which if I don't, I won't be affected. If I do go to the restaurant again, it's smart in that I am still getting more than people like *YOU* which you say most people aren't doing this, so I *AM* getting more for my money, because most people AREN'T DOING THIS. Get it now?
Like each time I go, I get a free ranch to use on food at home, more bread, and a coke to-go for example while you aren't when you dine at that restaurant, therefore I am STILL getting more for my money than you are from the *RESTAURANT* and maybe even from the server if we both tip the same or you tip more than I am tipping that time.
Also, do you realize that in most of the low-class restaurants you go to, servers split their tips and have to give the kitchen staff a cut as well?
You seem very concerned that lazy servers who don't work hard, don't get paid. But what if they get paid all the same? Instead of a server getting $5.00 less from you, every server in that restaurant gets 25 cents less? In other words, you aren't punishing them at all. They won't even notice the difference.
__________________
Tyger! Tyger! burning bright
In the forests of the night,
What immortal hand or eye
Could frame thy fearful symmetry?
” As a server, I want to say that I appreciate your post. I know it is several years old but I plan on printing off this blog and showing it to the servers that I work with. You bring up some very excellent points about service and what a guest expects from their servers. I first read this run down about a year ago and began implementing some of these thoughts into my service. I have noticed that I have become a better server because of it. Thanks! August 3, 2012 9:59 PM”
“Absolutely right. As a waiter, it was ultimately my responsibility to ensure that EVERYTHING was correct with your food. Cooks would plate up entrees and the expediter would "build tickets" by collecting the correct entrees, adding the side items, and placing the plates on a tray to complete the order. (at least that's how it worked just about everywhere I have been). At that point, the waiter SHOULD check each plate to see that the order is correct to include having the correct side items. Waiter should also make sure that the food is still hot and didn't "die in the window" while waiting for the order to be filled. Lastly, a waiter who actually knows what he is doing can simply look at your steak and tell with some accuracy whether it is cooked correctly or not. (There are of course exceptions where steaks are "borderline", like right between medium rare and medium, or between medium and mid well.) I have had any number of cooks yell at me because I told them to recook a steak before I even took it to the table. It doesn't take a genius to see a somewhat burnt steak sitting on a plate and to figure out that it ISN'T medium rare as ordered.) The funny thing is, if waiters took the time to pay attention to the little details like the one's Spring mentioned, they would actually have MORE time on their hands to take care of customers. Afterall, it takes maybe 30 seconds to check over an order and make sure it's correct. Failure to do so means that you now have to go all the way back to the kitchen, argue with a cook, get a replacement side item, then carry it back out to the table. That time could have been better spent taking care of other tables instead."
“Springs does make some good points. In my experience, at least half the time if not more it is the servers fault when food takes too long. for example, I hate when the servers hold their tix and put in 4 (or even three) at once. They are not allowed to do that. So the first table has to wait extra long and other servers got tix in also. I can’t tell you how many times someone will say they have been here for 45 minutes and the tix time says they were 20 minutes.”
Next:
This woman I wrote to at first didn’t agree, but then as I got writing to her, you will see she agreed and then came on my blog to agree with me:
stef319
“I definitely know where you’re coming from with servers, though. I will agree that 90% of our servers ARE lazy. They drive me crazy; as lazy as they are with their tables (who are providing their tips), imagine how lazy they are when it’s time to do sidework and help clean the restaurant. They’re always on their cell phones, outside smoking cigarettes, flirting with the cooks, when they should be paying attention to their guests. And I bet they get your orders wrong all the time because you’re right-they are lazy. They expect a 20% tip always. They wonder why they get “stiffed” on a tip sometimes. It’s because they didn’t deserve a tip! That’s why I said that I don’t want other servers taking my food out. I don’t trust them at all. They don’t read the kitchen slips, they bring a steak out without a steak knife, they forget sides, and they auction off food. It ends up costing me more time cause not only do I have to apologize for their order delivery not being correct, but I still have to go back to the kitchen and get whatever they forgot. And god forbid that the guest asks THEM for something because not only will they not get it, but they won’t even have the courtesy to tell me what the table wanted.”
“2. “Servers that refill iced tea without asking and/or refilling a glass at the table even if they do ask.”
AGREE- Always a fresh glass. And never refill at a table. Only water should be refilled table-side.new straw, new lemon (if needed), and let me add something: If it is fresh-brewed iced tea and is still warm, and extra glass of ice is usually appreciated, as well as an iced tea spoon. Also, the guest should never have to wait for sugar.
3. What is a 2-for-1? Two drinks for one price? If so, yes, why should you have to get them at the same time? I don’t drink fast; my second drink would be watered down. If it’s company policy, that’s stupid. If they’re really strict, though, and they make you get both at once, I suggest you ask for the ice on the side on the second drink, or no ice and ask for a fresh side of ice later.
4. “If the customer asks for a dessert, that’s a good time to ask about the check as well and if they do want the check, I feel the best servers are that they bring the check BEFORE the dessert ONLY if I wanted the check of course.”
I always carry a copy of my guests’ check with me after their food is served. I usually have three or four tables at once and I put all the bills in my server book, and carry one checkholder in my apron. This way, any time after their dinner is served, the guest can ask for the bill and I will have it on me. If the guest orders dessert, I have to wait until they get their dessert to give them their check (unless otherwise asked).”
Stef319
” MT
“Your system of never taking another tables drink order before turning in a ticket would back you up terribly, not to mention the humongous quantity of time you’d waste checking plates and menu prices. It would take you forever to get anything done.”
In my opinion, MT, once an order is taken, it should be put into the computer IMMEDIATELY. Once my guests place their order with me, the clock begins to tick. They should be getting their apps 5-10 minutes after they PLACE their order, and their entrees should take between 20-30 minutes (where I work). You really should not start off a new table with an appetizer or dinner order on hold. The guests who just placed their order (who are hungry) are watching you approach another table. You then have to build your rapport, go over the specials, and possibly answer questions. This can potentially be very time consuming and your guests are not going to appreciate the delay in your service. There are other times when it is acceptable to work all your tables together, but when you have a food order you shouldn’t be doing this.
The correct way to handle this is to approach the table (with the other tables’ menus in hand) and acknowledge their presence, and tell them YOU WILL BE RIGHT BACK. Then you ring in the order, go back to the table, and then you can do your greeting, go over specials, answer questions, etc. Now you can take your time with the new table cause you know that your other tables’ food is getting worked on by the kitchen.
I know that this can be time-consuming but it really is worth it. Waste no time getting food orders in.”
August 5, 2011 12:05 PM
I have a few others as well.
You are VERY WRONG! The ones that don't agree are lazy and uncaring people of the world. You know that's the truth.
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All the time. You get made fun of constantly. Someone created an entire translating website that is dedicated to making fun of you.
Because they are mean. Anybody at an adult age making fun of someone is being CHILDISH and IMMATURE. They also know I am telling the truth and that's why they are just mad they know I am right.
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Do you ever wonder, in the back of your mind, that maybe it's you that's wrong sometimes? Or do you honestly believe that it's everyone else that is wrong?
I have been wrong about things in my lifetime. Nobody is perfect. I am not wrong about the things I have said on the internet though. How are you right? I have physical *PROOF, EVIDENCE* I am right, you sure aren't proving me wrong though.
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It's like driving one way down the street but you notice every other car is going the other way. Do you think everyone else is going the wrong way, or you?
No, because I have stated facts just like the driver is going the wrong way, that's a fact. The fact that a lot of workers are lazy out there and don't care. How am I wrong? What am I wrong about? I am not wrong and you know it. I have my proof, where's YOURS, huh?
Also, do you realize that in most of the low-class restaurants you go to, servers split their tips and have to give the kitchen staff a cut as well?
You seem very concerned that lazy servers who don't work hard, don't get paid. But what if they get paid all the same? Instead of a server getting $5.00 less from you, every server in that restaurant gets 25 cents less? In other words, you aren't punishing them at all. They won't even notice the difference.
You have NO CLUE OF WTH you are talking about. At most restaurants, servers pay a tip out of *SALES*, NOT actual tips to the busser, bartender, and the host or hostess. So if someone doesn't tip, they *STILL HAVE TO TIP OUT* THOSE PEOPLE, meaning they *PAY* TO SERVE THE CUSTOMER OUT OF THEIR OWN POCKET.
"For the people who think that they should not tip then go to a fast food restaurant! As a server we have to tip out a percentage of every customers dinner to the bus boys. So not only are you ignorant but if you don't tip we are paying to serve you! "
That's just one example that I know what I am talking about. At most restaurants, the kitchen staff members aren't tipped out. At places like Hibachi, yes the chefs are tipped out, but the chefs are part of the service as well so that kind of restaurant experience is very different than other restaurants.
My main point is, I am not punishing "ALL" of anyone. I am only punishing my server if I get bad service and tip poorly or stiff, that's it.
Location: A simple man leading a complicated life....
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Originally Posted by Springs1
Like each time I go, I get a free ranch to use on food at home, more bread, and a coke to-go for example while you aren't when you dine at that restaurant, therefore I am STILL getting more for my money than you are from the *RESTAURANT* and maybe even from the server if we both tip the same or you tip more than I am tipping that time.
I call BS on the free ranch, bread and coke to go home. Stop making up things that aren't true.
I call BS on the free ranch, bread and coke to go home. Stop making up things that aren't true.
What are you talking about? Go to Outback, even get some food to-go. You can get a bread to-go. I found out about that one off the internet. So I told my mom and dad about it. I gave them one of those bonus cards that you get at christmas time since we weren't going to use it. They got something to-go and asked if they could get their pumpernickel bread, they did for no charge. That's with a to-go order even. Ranch is free as well. At Applebee's I have gotten to-go orders as well as many other restaurants free as well as eating inside as well.
I would and could scan my receipts to you to prove it, but I am not going to do that so I could get found. My point is, I am telling you the GOD'S TRUTH. I am not sure where you are getting I am not?
Location: A simple man leading a complicated life....
Exp:
Quote:
Originally Posted by Springs1
I have been wrong about things in my lifetime. Nobody is perfect. I am not wrong about the things I have said on the internet though. How are you right? I have physical *PROOF, EVIDENCE* I am right, you sure aren't proving me wrong though.
No, because I have stated facts just like the driver is going the wrong way, that's a fact. The fact that a lot of workers are lazy out there and don't care. How am I wrong? What am I wrong about? I am not wrong and you know it. I have my proof, where's YOURS, huh?
Perhaps things are different in the States. But in many cases (especially in the low-class chain restaurants that you go to) kitchen staff are paid out of a servers tips. 3% usually.
Of course you won't admit that servers split tips though - to do so would admit that your entire posts on the Internet for the past 10 years have been for nothing. One little post from something you googled won't change that fact. Servers split tips. They really do.
One last thing. Think about all the 1000s of people who have responded to you online over the years. Out of all of them, 6 agreed with you. Maybe a "few more" as you said. Out of thousands.
Not going to pull up "proof" that people disagree with you. It would take years. Just look at this thread - 19 pages and not a single person agrees with you.
You are saying though that all those thousands of people really secretly know that you are right after all? We are just mad and won't admit it? Just want clarification.
__________________
Tyger! Tyger! burning bright
In the forests of the night,
What immortal hand or eye
Could frame thy fearful symmetry?
Last edited by Red John; 02-15-2014 at 04:28 AM.
The Following User Says Thank You to Red John For This Useful Post:
Location: A simple man leading a complicated life....
Exp:
Quote:
Originally Posted by Springs1
What are you talking about? Go to Outback, even get some food to-go. You can get a bread to-go. I found out about that one off the internet. So I told my mom and dad about it. I gave them one of those bonus cards that you get at christmas time since we weren't going to use it. They got something to-go and asked if they could get their pumpernickel bread, they did for no charge. That's with a to-go order even. Ranch is free as well. At Applebee's I have gotten to-go orders as well as many other restaurants free as well as eating inside as well.
I would and could scan my receipts to you to prove it, but I am not going to do that so I could get found. My point is, I am telling you the GOD'S TRUTH. I am not sure where you are getting I am not?
I thought you were dinning in???
Which is it? Do you dine or do you order take out to go home with?
Perhaps things are different in the States. But in many cases (especially in the low-class chain restaurants that you go to) kitchen staff are paid out of a servers tips. 3% usually.
That's the point, that the *SERVERS* are PAYING the kitchen staff. That means it has NOTHING at ALL to do with the tip we give. That money could come from their OWN PERSONAL MONEY BEFORE WE GOT THERE. That means if I stiff a server for horrible service, that 3% STILL has to be paid to the kitchen staff(which here that is rare that servers are tipping out kitchen staff members, over here we have the bussers, bartenders, and host or hostess tip outs. Some places have food runners that are tipped out.
My point is, everyone isn't suffering if a customer doesn't tip. ONLY the SERVER IS.
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Of course you won't admit that servers split tips though
They aren't splitting the tips though. They are tipping out a percentage of sales, NOT from the actual tips given, but a tip out that's REQUIRED. That means let's say if 4 tables stiff a server that shift, that server still has to tip out the sales of all of those 4 tables. Let's say one table tips 2% tip, that means the server OUT OF THEIR OWN POCKET still has to tip 1% of that table's sales.
They aren't actually "SPLITTING" the tips. The server is paying other staff members with money. That money isn't from the actual tip, it's from their own pocket. It's a separate entity.
At the donut shop/diner, we split the tips evenly with the counter help when we had more than one person. So in that situation, I actually did split tips with my co-workers. If someone didn't tip, I didn't have to tip my co-worker anything to compensate or any other staff member.
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- to do so would admit that your entire posts on the Internet for the past 10 years have been for nothing. One little post from something you googled won't change that fact. Servers split tips. They really do.
No they don't. They aren't splitting tips.
Let's say my check is $50, let's say like in your example, 3% you have to pay the kitchen staff. That's a $1.50. That means that $1.50 comes from your own pocket, NOT from the actual tip, because if that customer stiffs, that means you STILL HAVE TO COME UP WITH THAT $1.50 for the kitchen staff people. DON'T YOU GET THIS OR WHAT? So if a customer stiffs you, that means in your eyes the kitchen staff won't get their $1.50????
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One last thing. Think about all the 1000s of people who have responded to you online over the years. Out of all of them, 6 agreed with you. Maybe a "few more" as you said. Out of thousands.
Because people are lazy and uncaring. Also, some people like control, that's why they disagree with me like the refills without asking thing.
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You are saying though that all those thousands of people really secretly know that you are right after all? We are just mad and won't admit it? Just want clarification.
As I said before, most people are lazy and uncaring.
Location: A simple man leading a complicated life....
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Originally Posted by Springs1
Dining inside. My point was even with a take-out order you can get FREEBIES.
I wasn't arguing take out orders. You added that to try and confuse the debate. My point still stands on take out coke, bread and Ranch when you are dining in.
This went from a funny novelty at first, to a sad example of someone who is desperately in obvious need of mental help or institutionalization. How someone can carry on an argument for the better part of a decade using the exact same argument and phrases over, and over and over and over ad nauseum, is probably one of the worst cases of OCD in modern times.
Springs1, you need to seek mental help. Seriously. This crusade of yours is not the action of a rational or sane human being.
I would also like to ad, you label everyone as 'lazy and uncaring'. It seems to be your favourite term. However, the fact that you dine out with such incredible frequency shows that you, yourself are incredibly 'lazy' in the fact that you won't take the time to prepare your own meals. Anything made at any of the restaurants you frequent is a downgrade to what even the most average person can prepare in their own kitchen. You can buy half your diet pre-made at a grocery store's prepared meals section at half the price and twice the quality for gods sake. Go to an organic market, and it may actually be good for you.
And the fact that you drench yourself in soda, bread, ranch dressing and whatever deep fried crap you order at these glorified fast food chains you frequent, shows you are 'uncaring' of your health. I don't care what you weigh, your diet is a recipe for heart disease.
You are exactly what you despise. A lazy and uncaring individual.
Location: A simple man leading a complicated life....
Exp:
I think I ran into Springs1
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holly $h** guys I think I reall ran into her
I went out for breakfast with my wife and some girl behind me was ordering bacon and eggs and wanted the bacon to be really curly . "if the bacon was not curly she would rather not have it"
She drove the waiter nuts as long as she was there and sent the bacon back 3 times