02-10-2011, 08:57 AM
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#441
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First Line Centre
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02-10-2011, 09:47 AM
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#442
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Scoring Winger
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with all that I have been through with this owner and business its not worth it...
Quote:
Originally Posted by GoFlamesGo
Give them a call and tell them to fix everything. They are a licensed Napa AutoPro dealer and must follow Napa's strict warranty
"Not all warranties are equal. And not all warranties guarantee you the peace of mind that comes from your NAPA Peace of Mind Warranty.
That's the peace of mind from knowing you have 12 months/20,000 Km of worry-free protection on your qualifying repair or service work-wherever you travel in North America. Your warranty is honoured at close to 600 NAPA AUTOPRO locations in Canada and 11,000 NAPA AUTOCARE service centres across the continent. Now that's coverage."
http://www.napaautopro.com/car-warranties.html
Good luck with everything. |
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02-10-2011, 02:08 PM
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#443
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Powerplay Quarterback
Join Date: Jun 2008
Location: Calgary, AB
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Quote:
Originally Posted by ruddstud
with all that I have been through with this owner and business its not worth it...
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I'm generally thinking that those deal-a-day websites are pretty bad for service companies. I was tempted to pick up this deal since I work in the NE, but then figured it would not be that great of a deal if a thousand people start trying to book the service at the same time.
For restaurants, I now only buy them for places that I already frequent. If I am going to try something new, I could just pick up an Entertainment coupon book and get the same deal (i.e. 50% off to a limit) without having to prepay the 50%.
I've heard a few stories where service levels drop for people that come in with a Groupon (or similar deal). It also isn't that great for the retailer, so I wonder how long these sites will last. Here is an interesting perspective from the Bob Phibbs.
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02-10-2011, 03:12 PM
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#444
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Franchise Player
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Quote:
Originally Posted by jtfrogger
I've heard a few stories where service levels drop for people that come in with a Groupon (or similar deal). It also isn't that great for the retailer, so I wonder how long these sites will last. Here is an interesting perspective from the Bob Phibbs. |
I would say on average I get a little bit of attitude when I go to a restaurant with one of the "deals." I still like doing them, even if I don't know the place, since it gives me an excuse to try something new, although I've definitely gotten more selective about which ones I actually buy (hard look at menu/location). One waitress gave me a real hard time about "making sure I tip on the whole amount," which I always do. (I actually usually tip an extra 5% when I'm these deals.) I get that some people probably short the server, but giving customers attitude about it is probably not a good long term plan for higher tips.
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02-11-2011, 08:20 AM
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#445
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First Line Centre
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02-11-2011, 11:17 AM
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#446
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Closet Jedi
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Quote:
Originally Posted by jtfrogger
It also isn't that great for the retailer, so I wonder how long these sites will last. Here is an interesting perspective from the Bob Phibbs. |
I agree with that article. I can't possibly see how groupons can be profitable for most of the businesses. Word of mouth relates to groupon; not the actual business. Best to hoard these groupons now before businesses wise up and/or go out of business.
__________________
Gaudreau > Huberdeau AINEC
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02-11-2011, 02:16 PM
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#447
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Scoring Winger
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After my disaster with the Koncept Autoworks deal, I took my Civic that was leaking oil to Mr Lube. They told me it was the wrong filter and that the filter was damaged. They also said that they overfilled the car by at least one litre! !! BEWARE CP!!
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02-11-2011, 02:19 PM
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#448
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Backup Goalie
Join Date: Jan 2009
Location: CGY
Exp: 
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Quote:
Originally Posted by ruddstud
After my disaster with the Koncept Autoworks deal, I took my Civic that was leaking oil to Mr Lube. They told me it was the wrong filter and that the filter was damaged. They also said that they overfilled the car by at least one litre! !! BEWARE CP!!
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Well if they're going to put in the wrong filter, knowing it will leak, the least they could do is put an excess liter of oil in!
Last edited by IronDave; 02-11-2011 at 02:21 PM.
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The Following 2 Users Say Thank You to IronDave For This Useful Post:
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02-11-2011, 02:19 PM
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#449
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#1 Goaltender
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Ugh, I bought two of their vouchers. I am hoping that your experience was a one off but I will be sure to wait a little while. I will probably drop off the car as I don't want to wait around for it.
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02-11-2011, 02:28 PM
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#450
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Scoring Winger
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gift them to your mother in law 
Quote:
Originally Posted by red sky
Ugh, I bought two of their vouchers. I am hoping that your experience was a one off but I will be sure to wait a little while. I will probably drop off the car as I don't want to wait around for it.
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02-11-2011, 03:23 PM
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#451
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#1 Goaltender
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Anyone wanna buy my FTD Flower voucher? I am not using it as it doesn't make sense to buy a single rose for that much money. I will sell for 15 or a case of beer original cost 20 value for 40 must use by monday
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02-11-2011, 03:28 PM
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#452
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Franchise Player
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Quote:
Originally Posted by jtfrogger
I've heard a few stories where service levels drop for people that come in with a Groupon (or similar deal). It also isn't that great for the retailer, so I wonder how long these sites will last. Here is an interesting perspective from the Bob Phibbs. |
I just bought a $10 Groupon for $25 of food at a nice sushi place in St Louis.
The Groupon is open for 2 more days, and in the first day, so far they sold ~6000 vouchers. The vouchers are only valid for dinner service and expires in 6 months. I figure the restaurant has 30 tables x 180 days = 5400 dinner sittings. Yet they have 6000 sitting in that time. What if they sell another 6000 vouchers tomorrow?
Of course, on fridays and weekends, each table may have two or even three sittings over the course of the evening, nevertheless, they will be in for a mad rush of customers. Probably a lot more than they anticipated
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02-12-2011, 12:20 PM
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#453
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First Line Centre
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The Following User Says Thank You to GoFlamesGo For This Useful Post:
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02-12-2011, 01:00 PM
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#454
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Franchise Player
Join Date: Aug 2008
Location: California
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Quote:
Originally Posted by jtfrogger
I've heard a few stories where service levels drop for people that come in with a Groupon (or similar deal). It also isn't that great for the retailer, so I wonder how long these sites will last. Here is an interesting perspective from the Bob Phibbs. |
That is an interesting article although he is selling an alternative method to running a business so there is some inherent bias.
I think that the retailer has to be very careful in how they use groupon. You need to strictly limit your number as well as restrict the times of days people can use them. For example if I was a restaurant as a default the groupons would only be valid Monday to Thursday. A restaurant should be full on Friday / Saturday so by replacing those tables with groupon tables you are losing money. On other nights you break even on the groupons because there is no opportunity cost lost.
A good example of carefully crafted groupons were the emerald lakes one where they weren't valid on Saturday nights. A night which they likely book full all summer.
Also carefully limiting the number of groupons is important to as we can see from that autobody deal as you need to not over run your business with customers.
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02-12-2011, 01:21 PM
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#455
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First Line Centre
Join Date: Mar 2009
Location: Vancouver, BC
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Yay 2 footlong subs for $8... sick deal. Just bought one.
__________________
"we're going to win game 7," Daniel Sedin told the Vancpuver Sun.
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02-12-2011, 01:24 PM
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#456
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Craig McTavish' Merkin
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Quote:
Originally Posted by fundmark19
Anyone wanna buy my FTD Flower voucher? I am not using it as it doesn't make sense to buy a single rose for that much money. I will sell for 15 or a case of beer original cost 20 value for 40 must use by monday
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I don't know if this is the same deal, but FTD boosted the price on their site (only for Groupon customers) so it looked like you were saving more than you really were.
I've seen other businesses claiming that the Groupon sales people told them to raise their prices temporarily to cover the costs of the deal. As with all sales, it's caveat emptor.
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02-13-2011, 07:48 AM
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#457
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First Line Centre
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Last edited by GoFlamesGo; 02-13-2011 at 07:51 AM.
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02-13-2011, 11:21 AM
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#458
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Powerplay Quarterback
Join Date: Jun 2008
Location: Calgary, AB
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Quote:
Originally Posted by GGG
That is an interesting article although he is selling an alternative method to running a business so there is some inherent bias.
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Yes, there is definitely some inherent bias in that series of articles. However, searching for "Groupon scam" gives many similar results where either the retailer or consumer ended up not getting such a great deal. Look at the recent FTD "deal" where they pump up the price if you use the Groupon.
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02-14-2011, 07:43 AM
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#459
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First Line Centre
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02-14-2011, 04:58 PM
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#460
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First Line Centre
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Update: Groupon's Bikram Yoga Northwest deal is a very hot seller today. As of 4:45pm, they have already sold over 1,500+ vouchers.
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