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The Following User Says Thank You to chemgear For This Useful Post:
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05-26-2014, 04:32 PM
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#2
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Franchise Player
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RFD is full of ridiculous free-loaders who think they're entitled to every damn thing.
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The Following 13 Users Say Thank You to Bob For This Useful Post:
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Boblobla,
corporatejay,
CrunchBite,
DoubleK,
Fire,
Flacker,
Jing,
Looch City,
Raekwon,
Resolute 14,
ricosuave,
Street Pharmacist,
Vulcan
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05-26-2014, 04:35 PM
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#3
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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The manufactured indignation is a little thick.
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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The Following 6 Users Say Thank You to photon For This Useful Post:
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05-26-2014, 04:42 PM
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#4
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Not a casual user
Join Date: Mar 2006
Location: A simple man leading a complicated life....
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Calling it a "bait and switch" is to laugh. The only mistake they made was how they handled their mistake.
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05-26-2014, 04:57 PM
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#5
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CP Gamemaster
Join Date: Feb 2010
Location: The Gary
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The only reason they have any excuse to be upset is because the error was left up well after it was discovered and they started canceling orders. Otherwise, I agree that it's insane how much hate people are pouring at Lenovo for this.
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The Following User Says Thank You to Mazrim For This Useful Post:
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05-26-2014, 05:02 PM
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#6
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Atomic Nerd
Join Date: Jul 2004
Location: Calgary
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This has happened at RFD like once a month for the past 10 years...
I don't recall a single instance of a website honoring a high-magnitude price error in that entire decade.
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05-26-2014, 05:21 PM
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#7
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Franchise Player
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When will this internet fad end.
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05-26-2014, 05:36 PM
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#8
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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Quote:
Originally Posted by Hack&Lube
This has happened at RFD like once a month for the past 10 years...
I don't recall a single instance of a website honoring a high-magnitude price error in that entire decade.
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Actually Lenovo did! The article mentions that they did this in March in China and lost $16M (and honoured the orders).
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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05-26-2014, 05:53 PM
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#9
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Franchise Player
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Quote:
Originally Posted by Hack&Lube
This has happened at RFD like once a month for the past 10 years...
I don't recall a single instance of a website honoring a high-magnitude price error in that entire decade.
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The TV in my living room that I got from a Newegg price error a few months back says otherwise. Mind you the discount wasn't as much, but like Lenovo they cancelled the deal, but pressure from RFD and various outlets got them to change their stance. Newegg resolved the issue, and gave out various packages to thousands of customers who had initially purchased the television. I cared about that one a lot more though, since I had already given away my old TV after I had purchased the new one.
I actually did get in on this deal as well, and purchased both the $280 model and the one for $530. I didn't think I would end up getting the cheaper one, as there was no way they could manufacture such a large supply. I had nothing against them, and didn't make any fuss when my order was cancelled. But it took them so damn long to pull the deal off their website, that I got a little irritated. They also have yet to refund the $900 charge on my credit card, and haven't made any follow-up statements on when I should expect to see it. It seems it can take them months to refund prior purchases, and I simply will not wait that long.
They are handling the situation incredibly poorly, and should have done more to try and appease consumers. I honestly never expected anything from them, but their lack of care and attention to the matter has forced me to sign that petition. Now that's all I will do, but they need to learn from the constant price errors they continue to have.
Last edited by trackercowe; 05-26-2014 at 05:56 PM.
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The Following User Says Thank You to trackercowe For This Useful Post:
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05-26-2014, 05:56 PM
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#10
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Atomic Nerd
Join Date: Jul 2004
Location: Calgary
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Quote:
Originally Posted by photon
Actually Lenovo did! The article mentions that they did this in March in China and lost $16M (and honoured the orders).
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This may be due to different laws in China forcing them to do so (or they weren't able to bribe the local communist official). I don't recall any online retailer honoring such a thing in Canada in all these years.
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05-26-2014, 06:10 PM
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#11
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Franchise Player
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Quote:
Originally Posted by Hack&Lube
This may be due to different laws in China forcing them to do so (or they weren't able to bribe the local communist official). I don't recall any online retailer honoring such a thing in Canada in all these years.
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You would be incorrect.
http://forums.redflagdeals.com/neweg...ipped-1276765/
Their "Unit Price" was $1999.99. They ended up supplying them for $410+Taxes. Still not as good as the Lenovo deal, but Newegg was in a very similar situation and ended up coming through for customers and solving the problem.
Oh and just so I don't get labeled as an "ungrateful RFDer", I buy stuff from Newegg all the time now, in part because of how they settled the television price error. Now I know how dependable they can be.
Last edited by trackercowe; 05-26-2014 at 06:15 PM.
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05-26-2014, 07:59 PM
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#12
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Franchise Player
Join Date: Sep 2005
Location: Toronto, Ontario
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I got in on the price error as well. My CC hasn't been charged, though the amount may be under authorization. I put in two separate orders not expecting to have them filled and they weren't. I also purchased it legitimately through my company website and that's what annoys me about this (not really entitlement). I normally don't side with the cheapos on RFD, but this is pretty stupid how the people at Lenovo handled it. They make great computers, but now I'm reluctant to do anything with them. The fact that they barely apologised and never gave any coupon in the e-mail response, was equally irritating. I hope somebody starts some type of issue about it. I'll sign wherever to make them change their practices.
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05-26-2014, 08:28 PM
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#13
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Franchise Player
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Poor response on Lenovo's part on leaving the mistakes on the website for as long as it was.
That being said, it's amusing and depressing to look at the reactions of the outraged people. PR Stunt? Yes, now everybody is spewing hatred about Lenovo. Their marketing team should give themselves a pat on the back.
Compensation for a price error? Entitled little ####s.
And mining personal information? It's not like you submit shipping/credit info to anybody else on the internet after all.
I would have liked to gotten the laptop though. Lucky for my wallet I guess?
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05-26-2014, 08:38 PM
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#15
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Franchise Player
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Quote:
Originally Posted by Hack&Lube
This has happened at RFD like once a month for the past 10 years...
I don't recall a single instance of a website honoring a high-magnitude price error in that entire decade.
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A large group of CP'ers (myself included) ended up going to Spain for $92 all in following a pricing error and it was honoured.
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The Following User Says Thank You to jar_e For This Useful Post:
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05-26-2014, 09:16 PM
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#16
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Powerplay Quarterback
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Anyone with a brain would know that 279 was too good of a deal....
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05-26-2014, 10:58 PM
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#17
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Franchise Player
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It's a-holes like the guy who ordered 50 who ruin everything good for everyone. What a dick.
also, holy hell....talk about first world problems.
Quote:
Just also to add: Lenovo Canada is actually a Quebec registered company with a physical Quebec address located in Montreal so they are definitely bound to our Quebec Consumer Law which states clearly that ALL merchants with NO exceptions have to honour all consumer purchases at their advertised price regardless it was a mistake or whatever. What Lenovo Canada doing is dishonest, unscrupulous and downright shameful. Not only they are not doing the right thing which is honoring our purchases by their originally advertised price, they are not even responding to us customers. I have tried to call them, chat with them and email them and so far I have received ZERO response or feedback from Lenovo except with my order being cancelled BUT with my credit card still charged.
This is UNACCEPTABLE. This maybe tolerated in some countries that does not take much plight in people's welfare but this is Canada (especially in Quebec) where our basic consumer's rights is protected and upheld. This is not even an issue of customer retention; this is a direct violation of our basic rights to fair dealing as consumers. I would suggest also to call on our MP and MPP to bring to their attention of this fraudalent practice of Lenovo. This is a company, due to its e-commerce nature of business, their despicable practice is impacting people across Canada and we cannot let a company walk all over Canadian people like this. For any company, if they want to do business in Canada, they need to respect our laws otherwise they have a choice to LEAVE AFTER they either honour our purchases or refund our money.
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Last edited by corporatejay; 05-26-2014 at 11:03 PM.
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05-27-2014, 12:21 PM
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#18
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Franchise Player
Join Date: Jul 2005
Location: in your blind spot.
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Lenovo has offered $100 off the next Lenovo laptop purchase, which can be stacked on any other available coupons.
__________________
"The problem with any ideology is that it gives the answer before you look at the evidence."
—Bill Clinton
"The greatest obstacle to discovery is not ignorance--it is the illusion of knowledge."
—Daniel J. Boorstin, historian, former Librarian of Congress
"But the Senator, while insisting he was not intoxicated, could not explain his nudity"
—WKRP in Cincinatti
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05-27-2014, 01:33 PM
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#19
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Such a pretty girl!
Join Date: Jan 2004
Location: Calgary
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LOL @ "Will never purchase from Lenovo again". You wouldn't have if it wasn't for the deal and I'm betting next time a laptop is on sale for $279, you'll try buying again.
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The Following 3 Users Say Thank You to BlackArcher101 For This Useful Post:
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05-27-2014, 02:17 PM
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#20
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First Line Centre
Join Date: Nov 2007
Location: Airdrie, Alberta
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Quote:
Originally Posted by trackercowe
[/B]
You would be incorrect.
http://forums.redflagdeals.com/neweg...ipped-1276765/
Their "Unit Price" was $1999.99. They ended up supplying them for $410+Taxes. Still not as good as the Lenovo deal, but Newegg was in a very similar situation and ended up coming through for customers and solving the problem.
Oh and just so I don't get labeled as an "ungrateful RFDer", I buy stuff from Newegg all the time now, in part because of how they settled the television price error. Now I know how dependable they can be. |
Join DateMay 17th, 2008Posts2,260 you RFD a lot
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