Westjet is terrible.

[Tyler]

Originally Posted by Flames in 07

People complaining about a TV seems trivial and high maintaince to me.

Is Louis CK a CP member?

[Flames in 07]

Originally Posted by Southside

Serious? It's what airlines do. How do does a dry cleaner manage to stay cool in that heat? His customers dont really care.

you are really comparing a dry cleaning business to an airline business?

It costs virtually nothing to fly around nowadays AND half its customers needs to be treated like a princess. Like I say they do plenty that is wrong, but they work on nothing margins so if the skimp on TV's now and then that really isn't a big deal in the scheme of things.

[Southside]

The airlines set the bar themselves. Westjet sucks.

[getbak]

Originally Posted by Flames in 07

It costs virtually nothing to fly around nowadays AND half its customers needs to be treated like a princess. Like I say they do plenty that is wrong, but they work on nothing margins so if the skimp on TV's now and then that really isn't a big deal in the scheme of things.

When their competition is providing the same level of service with more comfortable seats and a high-quality in-flight entertainment system for the same or better price, that's when it becomes a big deal.

People aren't complaining about WestJet not providing something that no one else is providing either, they're complaining about WestJet not providing something that they either used to provide, or something that Air Canada does provide.

[Oil Stain]

Air Canada provides the best international experience out of the North American airlines I have flown with in the past 2-3 years, and it isn't that close.

Haven't flown with Westjet for awhile, but seeing as how I would likely only use them for short flights to Vancouver, or Toronto I would just go for the cheapest option and not be too fussy.

[Jimmy Stang]

Is there any way to find out if you're booked on one of the new, compressed planes? I have a quick jaunt to Vancouver coming up, and it would be interesting to know in advance.

[Flames in 07]

Originally Posted by getbak

When their competition is providing the same level of service with more comfortable seats and a high-quality in-flight entertainment system for the same or better price, that's when it becomes a big deal.

People aren't complaining about WestJet not providing something that no one else is providing either, they're complaining about WestJet not providing something that they either used to provide, or something that Air Canada does provide.

AC is a high quality in flight entertainment system? Are you serious? That thing resets itself all the time, if its working at all.

Of course people can choose between airlines. And I agree WJ services have decayed a bit. I think the concept of this thread has jumped the shark when people complain that the airline, moving someone across the country at 500mph is complaining about diet coke instead of coke zero.

Airlines do some pretty horrible things, some things even more egregious than a lack of selection of diet carbonated beverages. But one thing that's evolved over the years that is as bad as the awful service, and that is princess travelers. If people don't like the entertainment systems mix in an iPad and who knows, maybe bring your own coke zero on to the plane.

[CaramonLS]

Originally Posted by Flames in 07

AC is a high quality in flight entertainment system? Are you serious? That thing resets itself all the time, if its working at all.

Of course people can choose between airlines. And I agree WJ services have decayed a bit. I think the concept of this thread has jumped the shark when people complain that the airline, moving someone across the country at 500mph is complaining about diet coke instead of coke zero.

Airlines do some pretty horrible things, some things even more egregious than a lack of selection of diet carbonated beverages. But one thing that's evolved over the years that is as bad as the awful service, and that is princess travelers. If people don't like the entertainment systems mix in an iPad and who knows, maybe bring your own coke zero on to the plane.

Man, looks like another Westjetter came out of the woodwork. Are you going to beat me over the head with comments about the stock price and global leg room sizes too?

The airline has been significantly downgrading the services it provides over the last couple years when it initially marketed itself as having those advantages over other airlines (AC) and then you call people princesses? All while maintaining their price point for less service?

[photon]

I didn't think something so obvious as deciding between airlines because of Coke Zero needed to be in green text.

[CaramonLS]

Originally Posted by Jimmy Stang

Is there any way to find out if you're booked on one of the new, compressed planes? I have a quick jaunt to Vancouver coming up, and it would be interesting to know in advance.

No idea apart from the airline number (737-800 series jets) if you can find that out prior, then you know.

[Flames in 07]

Originally Posted by CaramonLS

Man, looks like another Westjetter came out of the woodwork. Are you going to beat me over the head with comments about the stock price and global leg room sizes too?

The airline has been significantly downgrading the services it provides over the last couple years when it initially marketed itself as having those advantages over other airlines (AC) and then you call people princesses? All while maintaining their price point for less service?

Not a WJer at all, in fact I prefer AC to WJ for several reasons. However that said, there are lots of good reasons to be mad at AC as well, but one thing I will never, ever do is own stock of an airline in North America. The major cities are spread wide part, and to make Canada worse the population is sparse as hell. The US in particular is wildly competitive and you have a crazy cost structure you have support. All the while, people are steaming mad because they don't have a TV on one in every 8 flights while brand new airlines are blended into the fleet.

[Tyler]

in all seriousness, the miracle of flight is 100 years old.

Airlines are glorified bus drivers. Let's not give them too much credit. That's why entertainment matters.

[CaramonLS]

Originally Posted by Tyler

in all seriousness, the miracle of flight is 100 years old.

Airlines are glorified bus drives. Let's not give them too much credit. That's why entertainment matters.

Not going to lie, I took a Red Arrow from Lethbridge a while ago and it was pretty sweet. Nice seating layout (one column of 2 seats, another of singles), free WiFi the entire way up, electrical outlets, free drinks and snacks.

I hadn't been on a bus in years and I don't remember it being that awesome.

[Cheerio]

Air Canada is pretty bad. Flying from Vancouver to Honolulu and from Honolulu to Calgary in December was the worst flight experience I have ever had. There was no in flight entertainment at all and there was no food whatsoever on the way back. They forgot to ship it so after delaying the flight for an hour telling us that they "were loading the food onto the plane" it was a 7 hour flight with no food or drink on it. To make up for this they offered $10 vouchers to everyone on board which turned into a $10 voucher for the first few passengers off the plane because they had nowhere near enough.

[getbak]

Originally Posted by Flames in 07

AC is a high quality in flight entertainment system? Are you serious? That thing resets itself all the time, if its working at all.

Of course people can choose between airlines. And I agree WJ services have decayed a bit. I think the concept of this thread has jumped the shark when people complain that the airline, moving someone across the country at 500mph is complaining about diet coke instead of coke zero.

Airlines do some pretty horrible things, some things even more egregious than a lack of selection of diet carbonated beverages. But one thing that's evolved over the years that is as bad as the awful service, and that is princess travelers. If people don't like the entertainment systems mix in an iPad and who knows, maybe bring your own coke zero on to the plane.

Yes, I'm serious. I've rarely had a problem with the in-flight entertainment system on Air Canada, a reset required once or twice, and I don't recall ever having it not function at all. I fly almost exclusively on the E-190s to Ottawa and back, so it might be different on different planes.

I flew to Cancun last year on an old 767 (it still had ashtrays in the arm rest), and that was a pretty bad experience. The E-190s are great, though.


Also, I'm incredibly petty, so it doesn't take much for me to stop giving a company my business.

[Ryan Coke]

I won't disagree with people's comments in the seat pitch changes.....I'm not going to try to defend that. However I haven't found most of them bad, and I sit in the back quite a bit too.

I will say that if you can, you may want to avoid row 4 on the -800's. It seems to be tighter than the rest of the rows.

[Max Cow Disease]

Originally Posted by Tyler

in all seriousness, the miracle of flight is 100 years old.

Airlines are glorified bus drivers. Let's not give them too much credit. That's why entertainment matters.

So because airfare is so cheap now that any fat, middle-aged woman with sweat pants and six children dangling off of her teats can fly, it's to be considered a glorified bus? Sorry man, but nowhere in the history of aviation did an airplane become a glorified bus. It's still a relatively unexplored and unfamiliar realm for the human species and recent accidents like Air France 447, Colgan Air in Buffalo, or the Lokomotiv disaster should demonstrate that complete safety's still very much a work in progress for the airline industry. But by all means, don't give the safe airlines and incredibly-engineered machines that you're dealing with "too much credit", because it's movie time!

[NBC]

As a former commercial pilot, I would have agreed if the comment had read, pilots are glorified bus drivers.

The way some European discount airlines (RyanAir) operate, long-haul bus travel is becoming more attractive!

[NBC]

Originally Posted by getbak

I flew to Cancun last year on an old 767 (it still had ashtrays in the arm rest), and that was a pretty bad experience.

Who was this with? B767s are not half bad aircraft, especially the newer 400 series. I'm wondering if you were on an old B757 charter. That might be the worst aircraft I've been on in terms of comfort. Charter companies love flying them into warm weather destinations.

[Bigtime]

Originally Posted by NBC

Who was this with? B767s are not half bad aircraft, especially the newer 400 series. I'm wondering if you were on an old B757 charter. That might be the worst aircraft I've been on in terms of comfort. Charter companies love flying them into warm weather destinations.

He was most likely on one of the old "leisure seating" AC 763's. They operate them on the low yielding routes like YYC-Maui and Toronto to some sun destinations. I think they have two or three left in the fleet.