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Originally Posted by Barnes
Who did you call? What did you say? I am interested in lowering my talk costs as I feel i am getting ripped off with only 50 mins for like $30.
Did you apply your Fido bucks to the $259 HUP costs? I didn't know you could do that.
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Just called 611 and hit 0 until I was talking to an agent. The first person you talk to can't help you. I just told them I was switching to Wind for the $35 unlimited talk / $17.50 unlimited data/tethering plan. Within a couple minutes he forwarded me to "Customer Relations" (read: retentions) and they tried to put together a plan that would make me happy based on my usage.
You need to have some bargaining power though. I had less than a year on my contract so I could make a case for cancelling and taking Wind's $150 porting credit. If you're only a year in or whatever they might not give you much.
You can't get the iPhone value package with VVM, CID, 2500 SMS anymore but they've got similar stuff.
They aren't super flexible - they still have set plans but they're much better than retail plans. Tell them what features you need and they'll put something together.
And yeah, Fido dollars count towards iPhone purchases