07-06-2012, 08:56 PM
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#61
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THE Chuck Storm
Join Date: Mar 2004
Location: Calgary
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Quote:
Originally Posted by fotze
Did they reply to the tweet?
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Nope. Not at all.
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07-06-2012, 09:08 PM
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#62
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Franchise Player
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A few months ago shaw was wooing my dad with some good offers, I got annoyed, called shaw and asked about getting a deal. I dropped a couple of movie channels and switched over to exo and saved about $80. Told the rep I only wanted to pay less than that, so he dropped the price another $20. I left satisfied.
__________________
If I do not come back avenge my death
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07-07-2012, 02:46 PM
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#63
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Lifetime Suspension
Join Date: May 2012
Location: Forest Lawn
Exp: 
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Never had a problem dealing with them.. I just go to one of their main buildings and get whatever I want heh. You can't be scared to ask for things.
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07-07-2012, 05:09 PM
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#64
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Lifetime Suspension
Join Date: Dec 2002
Location: Lethbridge
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Quote:
Originally Posted by smoothpops
UPDATE: So After Shaw called us back and said they would honour the price they quoted to us for $144.90, we got sick of being charged $164.90 every month and having to call in and fight for the $20 credit. We switched to telus today, and now our bills are going to be $96 for the first 6 months (with the first month free) and then $154 after. If you're looking to switch providers, I can assure you that Shaw is definitely not the way to go...they do provide high internet speeds, but their prices are expensive and their customer services is terrible, (i've been interrupted, yelled at and even hung up on, all the while I acted nice and patiently).
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Having been with Telus for about 4 months now I would say expect to experience about the same level of service and crap customer service.
Shaw and Telus both suck equally.
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The Following 8 Users Say Thank You to moon For This Useful Post:
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07-07-2012, 11:50 PM
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#65
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First Line Centre
Join Date: Aug 2009
Location: Calgary
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^^^I'd like to throw Rogers into that mix, for lying, billing for whatever they want, attitude and always getting their way. The only thing they were good at was answering the phone right away.
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07-07-2012, 11:57 PM
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#66
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First Line Centre
Join Date: Jul 2011
Location: Oshawa
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I think it is fair to say that all of the big telecom companies in this country suck on an approximately equal level. We have no choice.
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The Following User Says Thank You to OffsideSpecialist For This Useful Post:
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07-08-2012, 12:09 AM
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#67
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First Line Centre
Join Date: Aug 2009
Location: Calgary
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And Enmax, and the parking authority, and air canada. This is too off topic, i'll continue in the gear grinder thread.
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07-08-2012, 10:04 AM
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#68
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On Hiatus
Join Date: Jul 2011
Location: Calgary Alberta Canada
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I got laid off from shaw so i have no love for them
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07-08-2012, 11:47 AM
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#69
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First Line Centre
Join Date: Aug 2006
Location: Calgary, Alberta
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Quote:
Originally Posted by Violator
I got laid off from shaw so i have no love for them
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Contractor?
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07-08-2012, 02:49 PM
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#70
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Crash and Bang Winger
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Quote:
Originally Posted by Violator
I got laid off from shaw so i have no love for them
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got any dirt to share? 
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07-08-2012, 03:33 PM
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#71
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First Line Centre
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nm
Last edited by flamesfever; 07-08-2012 at 11:17 PM.
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07-09-2012, 01:22 AM
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#72
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Franchise Player
Join Date: Oct 2007
Location: still in edmonton
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Quote:
Originally Posted by smoothpops
got any dirt to share? |
Mr. Shaw is a rising star within the Illuminati. He also eats puppies.
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07-09-2012, 07:26 AM
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#73
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Franchise Player
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Turns out my old motorola HD box can't order movie central on demand movies in HD because it isn't MPEG 4 compatable.
Going to give Shaw a call and see if they will give me a deal on Gateway hardware for existing customers. It would be cheaper to switch to Telus for Optik tv, since I would be a new customer.
Edit: Called them and they offer a trade in program for HD boxes for a portal. However my HD box is too old and doesn't qualify for trade in. Add me to the pretty mad at Shaw group, might be switching to Telus now.
Last edited by Hockeyguy15; 07-09-2012 at 07:55 AM.
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07-09-2012, 08:29 AM
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#74
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Lifetime Suspension
Join Date: Apr 2004
Location: Market Mall Food Court
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Quote:
Originally Posted by moon
Having been with Telus for about 4 months now I would say expect to experience about the same level of service and crap customer service.
Shaw and Telus both suck equally.
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I recommend signing with Bell. They have awesome customer service! that and their little woks make the top of your house look nice.
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07-09-2012, 10:08 AM
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#75
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Powerplay Quarterback
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Quote:
Originally Posted by Bertuzzied
I recommend signing with Bell. They have awesome customer service! that and their little woks make the top of your house look nice.
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And they just added 6 HD feeds exclusively for the Olympics. If the coverage is similar to Vancouver, Bell will be unparalleled.
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07-09-2012, 10:21 AM
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#76
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Franchise Player
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Quote:
Originally Posted by Hockeyguy15
Turns out my old motorola HD box can't order movie central on demand movies in HD because it isn't MPEG 4 compatable.
Going to give Shaw a call and see if they will give me a deal on Gateway hardware for existing customers. It would be cheaper to switch to Telus for Optik tv, since I would be a new customer.
Edit: Called them and they offer a trade in program for HD boxes for a portal. However my HD box is too old and doesn't qualify for trade in. Add me to the pretty mad at Shaw group, might be switching to Telus now.
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So I called Shaw to give them a months notice and the guy offered me one year off the easy pay for a gateway and portal. So $20 for 12 months off, $240 off gateway might be enough to keep me around.
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07-09-2012, 10:57 AM
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#77
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Powerplay Quarterback
Join Date: Oct 2003
Location: right here of course
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The service levels seem to be if you get lucky and talk to a good rep or not...I had my upstairs PVR stop working last week and called in. The guy I talked to said, it must be an outage...I replied the other PVR's in my house work just fine, he then said its a limited outage...wtf?? So the outage is limited to the upstairs of my house??
Hung up, called back, got a different guy and he booked me a service call...so at least I'm getting somewhere, only have to wait a week for them to come....awesome.
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07-09-2012, 04:06 PM
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#78
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On Hiatus
Join Date: Jul 2011
Location: Calgary Alberta Canada
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Quote:
Originally Posted by GreatWhiteEbola
Contractor?
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yup
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07-09-2012, 04:20 PM
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#79
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First Line Centre
Join Date: Aug 2006
Location: Calgary, Alberta
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Quote:
Originally Posted by Violator
yup
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I know a few guys in your situation, good luck to ya.
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07-09-2012, 05:03 PM
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#80
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On Hiatus
Join Date: Jul 2011
Location: Calgary Alberta Canada
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Quote:
Originally Posted by GreatWhiteEbola
I know a few guys in your situation, good luck to ya.
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I moved on from tellecomm in a better field so im happy
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The Following User Says Thank You to Violator For This Useful Post:
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