Quote:
Originally Posted by Northendzone
i disagree with this statement completely - the person/group that owns the dealership owns all the parts of it (new/used sales, parts, service etc).....
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They're not separate in the sense that their owners are different but in that they are not run the same way.
The experience you have with a sales department is not necessarily indicative of the one you'll have with service, and vice-versa. It's just easier to say this dealership is great and that other one is terrible.