Quote:
Originally Posted by Springs1
I have had servers that said "Your server will get that for you" when they brought our food to us. That's not teamwork as what a restaurant is. You aren't supposed to tell a customer in another way of saying "So what you want a refill" kind of thing and then they didn't even tell our server about it even.
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Since it’s the weekend, why not blog about each individual experience you have. I’ll do the same if you like. Do it for a month or so, that way we can see what level of service you are receiving.
Quote:
Originally Posted by Springs1
I had one server that ran the food to us that wasn't our server tell me "You would have had to order them with your food" when I had told him I ordered 3 tartar sauces. That's mean and it's LAZY. I mean really, first off I DID order it with my food. Secondly, even if someone doesn't, they are allowed to order from this other server since that person is part of their service. That means I didn't have to order it with my meal to get it. That's ######ed for that waiter to have said that to me.
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One server; that definitely warrants a tirade against the industry.
Quote:
Originally Posted by Springs1
It also decreases if they do a bad job or rude such as that waiter that told me "You'd have to order them with your food." It goes both ways. We have increased the tip based on a server I remember the rare times, which I remember one instance where this other server that wasn't our server when they brought us our food out OFFERED us some refills and got us some. That server's tip increased because of this other person's actions that wasn't seeing the tip. So it goes BOTH WAYS.
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That still isn’t fair. If you had a poor server but if the person who brought you your food was nice, does the tip go up?
Quote:
Originally Posted by Springs1
Doesn't matter. If the server only wants to get based on their actions, then they will have to let our food sit in the kitchen under a heat lamp then. That's the option if they are too busy to come to bring us food such as let's say they are in the middle of taking another table's order when our food is ready. Since the manager probably wouldn't let that happen, the tip is based on the SERVICE. Why should I pay a good tip for example with that waiter that said that to me to get treated like that? Also, something like tartar sauces are our waiter's fault anyways, because that's something that can be brought out ahead of time that our waiter could have controlled. Let's say if it wasn't condiments and it was a side dish, do you think someone should tip well based on someone in the service being rude? I mean how is that *FAIR* to US? To OUR HAPPINESS? Honestly, if the other server got some of the tip from our server, they probably would have read the ticket and compared it to the food to have caught the error(3 tartar sauces you just don't miss so either our waiter didn't put it into the computer(that situation I believe he probably didn't since he wasn't writing down the condiment parts I ordered just the main dishes). Even though, you don't just miss 3 sides of tartar sauce if you really checked the food for only a party of 2. I mean I can see maybe missing that if we were in a large party, but not for my husband's order that he ordered as it came and my modified order, meaning only ONE modified order, that's BS that you'd really just miss that if you really check the food over. One condiment I can see missing, but THREE, NO WAY. Not for just 2 people in a party.
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If you could miss it for a large party, you could miss it if the restaurant was insanely busy.
If you are distraught because you didn’t have extra tartar sauce, you should seek mental help from a medical professional.
Quote:
Originally Posted by Springs1
No, that's just helping the business out and the customer's happiness. That's not unreasonable.
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Yes it is unreasonable. You can help out, but Server A is responsible for section A, Server B is responsible for section B, server C is responsible for section C. By having each other order the others around chaos would ensue and service would be horrible.
How would you like it if your server was told by a server from another section to bring out the food to the other server’s section rather than your server getting your refills?
Quote:
Originally Posted by Springs1
No, the manager didn't do the work, so that's very UNFAIR and you know it.
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Actually no, having the manager get the tip and distribute it accordingly is by far the most fair.
Quote:
Originally Posted by Springs1
They can't control them, but they can report them to a manager.
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For what? Not doing your job?
Quote:
Originally Posted by Springs1
I am. I am passing along the TRUTH. Some people agree with me. Heck, you even saw that someone THANKED me for helping them become a better server on my blog.
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One. Your ten year crusade is working.
Quote:
Originally Posted by Springs1
No, I didn't say that. I NEVER ONCE said that.
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I apologize. The options were you rarely get good customer service, or your 10 year tirade against the serving industry across the world and cultures is due to a mental health issue. I believed rarely good service. You can see why I thought that.
Quote:
Originally Posted by Springs1
I would have to post examples of my dining experiences. I can do that, but they are long. I will wait to do that since they are really long stories. Read this post first.
I will in another post, because the stories are long.
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Blog each experience for the next month or so, I’ll do the same if you like.
Quote:
Originally Posted by Springs1
You are. You are telling me that my server needs to bring me something without my permission when *I* am ****PAYING THEM A TIP******* for them NOT to make decisions for me.
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If you’re in the restaurant, the restaurant controls the atmosphere. It’s unreasonable for the customer to control everything about their experience. The restaurant doesn’t need your permission to control the heat or air conditioning. The restaurant doesn’t need your permission to bring you free rolls, or bread. The restaurant doesn’t need your permission to bring you a refill. If you don’t like it, don’t go back.
Quote:
Originally Posted by Springs1
You don't. Wasting time is me **WAITING LONGER THAN I HAVE TO FOR MY ITEM I DO WANT*.
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Let’s break this down again.
• Server sees your drink is about to get low
• Server gets your refill ready
• Server sees your drink is low and brings you refill
• If the server didn’t have your refill ready, then now is when they’d be asking you.
• So if you didn’t want Coke, then the server goes to the drink station to get your desired drink
• Server gets you your drink, and brings it back
There’s no time lost here. None. Zero.
Quote:
Originally Posted by Springs1
But I am not getting it at the same time. It's delayed by the person going to a soda station or the kitchen, grabbing a glass, filling it with ice and drink. Then coming back to my table when they were close to my table before. All of that takes time. Then also if the syrup is out for that soft drink, yes, that takes time as well.
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Yes you are, see above.
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Originally Posted by Springs1
No, it doesn't. If you go from the living room sofa to the kitchen to grab a glass fill it with water and ice and come back to the sofa which the person says they don't want it, they want coke instead. You have wasted time and that's just at your own house. You have no clue of what you are talking about. Anything you do for nothing is wasting time. That's why the Red Lobster waiter looked pissed when I asked "Could I get a coke instead" as he had in his hand a dr. pepper. You know why, he didn't want to do the same job over again, that's why. It's wasting time for him, for other customers, and for me.
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This does not parallel. None what so ever. You would have to assume that the server is at your table during your meal in order for the example to work.
Quote:
Originally Posted by Springs1
It may take more time for the people that do want refills without asking, but that's their fault if they didn't *ORDER* that way, blame THEM, NOT me. If you want your service that way you need to ORDER that way. It's common sense I don't have to tell my server "Please don't order for me", because that's common sense strangers aren't supposed to order for someone else, like DUH. That's why we get a menu, that's why they come to ask us in the first place what we want to drink. That's why *WE* pay the tip.
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No you don’t need to order it that way. Also if the rest of the restaurant expects service one way, you want it another then you are the outlier. It’s unreasonable to cater to an outlier at the expense of the majority. If you want to dock the tip because the server is proactive that is your prerogative but it doesn’t mean the service was poor.
Quote:
Originally Posted by Springs1
No, it's not. The servers look pissed when I send them back. WHY? It's MORE WORK to go back to do it which takes ***********TIME************.
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Because if you order Coke and they bring you a refill of Coke and you don’t want it you want something else, that’s bizarre. You didn’t order something else, you ordered Coke.
Also, no extra time based on the above scenario. If there is wasted time, it’s not due to bringing you a refill.
Quote:
Originally Posted by Springs1
No, because I am not complaining about things the server can't control. I am complaining about things they *CAN* control.
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If a server is trained one way, and the company policy is the same, but you don’t like it, then it’s not in the server’s control.
Quote:
Originally Posted by Springs1
A sip of it could have been that much sooner and it takes WAYYY MORE THAN 6 seconds. I want you to time it in your own house and think about that you also have other servers to maybe even wait on the soda station after as well that want that exact drink.
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Even if it takes an extra 6 second, the humanity! A ten year crusade against servers over 6 seconds is not reasonable. If you think so, you need to seek professional mental help.
Quote:
Originally Posted by Springs1
No.
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Exactly. This negates your whole “I could have had it that much quicker” argument as you still have a drink.
Quote:
Originally Posted by Springs1
Chili's is an example.
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That is a restaurant’s name. I asked for a layout.
Quote:
Originally Posted by Springs1
I agree if it's something the server can't control, but this IS to get a refill or not without permission. It's not their right to do that. Legally it's not their tip money to be able to do this.
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You’re assuming what the server can and cannot control, and then blaming them for it. If they are trained one way, and follow company policy one way, then you can’t say they are in control.
What does “Legally it’s not their tip money to be able to do this” mean? I honestly have no idea. It’s no illegal to bring you a pop. It’s not their money until you give it to them. It’s not like you’re holding it over their head saying “you’re tip is 20% right now, I will update you as the night goes on to let you know how you’re doing”. If you do, do that, then you need to seek professional mental help.
Quote:
Originally Posted by Springs1
That's your opinion. Why in traffic people get frustrated even saw people honk on someone at a green light like once someone in the back of the line I heard honked before I even got a chance to? Time lost does equate to that when people are thirsty and I don't know of ANYONE that LOVES waiting. If I could be first in all the lines everywhere I sure would and most people would.
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That’s not a parallel.
However let’s use traffic for a second.
If you’re at a red light and need to turn left. When the light goes green there could be oncoming traffic keeping you from turning left. You’d have to wait until the oncoming traffic clears.
If you’re at a red light and you’re the 5th car in line, and need to turn left, by the time you get to the intersection after the light turns green the oncoming traffic could be gone and you can turn.
In this scenario, whether you’re the 1st car or 5th car you turn left at the same time.
This is something lots of drivers don’t understand. This principle is no different when waiting in a restaurant. There are lots of variables at play. You don’t get service in a vacuum.
Quote:
Originally Posted by Springs1
No, if I am tipping I can get the service I want.
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No, you are tipping based on the service you received. You don’t dictate how the restaurants operations work because you leave a couple of dollars at the end of your meal.
Quote:
Originally Posted by Springs1
Then why act like one that just goes to get refills automatically? That's what a robot would do rather than acting like we are HUMAN BEINGS that CONVERSE. A robot would not have human interaction, so honestly you are contradicting your logic here.
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Actually no, you said you don’t want chit-chat before ordering. You stated that you want to control the staff. That’s not acting like a human being. Having a refill of something you ordered is proactive and you can exchange pleasantries when you receive it. There is no contractition on my behalf here, only on you.
Quote:
Originally Posted by Springs1
That time could save you time if the customer doesn't want it and even if let's say 99.9% of people always say yes, you will know 100% for SURE you are making your customer happy. You won't EVER be sure without asking. It's not your choice is my point. It's ONLY THE CUSTOMER'S CHOICE!
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You’re making 99.9% of people wait longer for their refill, so you the .1% can change your mind and get a different drink than you originally ordered. That makes no sense at all. You seem to think that the restaurant revolves around you.
Quote:
Originally Posted by Springs1
So 6 seconds is not OK to do this, but it's ok to waste my 6 seconds(which it IS a lot more), WTH??? It doesn't take much time to ask them. You are taking MUCH LESS TIME to ask than to fix a drink for nothing and to go the kitchen and back to the customer's table for nothing.
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First off your 6 seconds, and their 6 seconds are the same. Unless you have your own gravitational field in which case time could shift (in theory). I doubt that, especially where you state you only weigh around 125lbs or so.
Also, see the bulleted scenario above where no time is wasted.
Additionally, you need to weight the cost/benefit of how you weight all the tables. You need to maximize the service for your section. Each table isn’t in a vacuum. So if one table has to wait 6 seconds for their drinks and saves 3 minutes for the other tables, then it makes much more sense to have one table wait 6 seconds.
Lastly, do you time your servers?
Do you dock a server’s tip because another customer got in their way, you are getting your drink 6 seconds later, which apparently is unacceptable because your 6 seconds are more valuable than others.
Quote:
Originally Posted by Springs1
Also, asking is because it's not your choice. You still don't seem to understand that you are wanting CONTROL. If you want that control, *YOU* should TIP US. That's right, when you serve us, *YOU* PAY US A TIP if you want that control. Otherwise, since we are paying you, WE get that control to control YOUR actions, NOT the other way around. That's why we tip for OUR service, NOT so YOU can satisfy yourself. Even if you are satisfying most people doing in your way, you don't know until you ask and it's NOT YOUR CHOICE. You aren't drinking it. You aren't paying for the service, therefore, that's not your legal right to order for someone whether it's faster or not, doesn't make a difference. You are acting like one question is so horrible. If you want to shorten things don't ask us how we are doing just say your name since it's required and ask us what we want to drink, skip the small talk.
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You seem to think that because something is ready, you don’t have a choice. A choice you’re assuming you have.
You can’t change your side midway through a meal, yet you can change your drink? That’s an assumption on your behalf that you’re faulting the server for.
Quote:
Originally Posted by Springs1
No, it makes more sense to satisfy 100% and not control anyone else's tip money. It makes more sense to make EVERYONE HAPPY rather than just 90%. It makes more sense to prevent getting refills for nothing. It wastes products of the company, money of the company, and other customer's service you could be getting something that is wanted instead.
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You’re assuming things about the company. Servers are often trained and instructed to bring refills when drinks get low.
Also, how is the server controlling someone else’s tip money by bringing you a refill?
Quote:
Originally Posted by Springs1
You still don't get it's NOT YOUR CHOICE!
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What are you talking about Choice? I don’t get it. By bringing you a free refill they aren’t denying you any choice at all.
Quote:
Originally Posted by Springs1
I don't live where you live.
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Then why in the bloody blue blazes are you coming onto a message board where I live (Canada) to improve the service of the servers here, when the rules and norms are different?
Quote:
Originally Posted by Springs1
No, I NEVER said that.
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That’s the entire premise of the refill debate. That you have a choice but the server isn’t giving you a choice by bringing you a Coke when you ordered Coke.
Quote:
Originally Posted by Springs1
No, because if it's a soft drink or iced tea which is the SAME PRICE and FREE REFILLS, they are interchangeable any one of those items. I can get a coke, dr. pepper, and then an iced tea only get charged for my coke since it's free refills on all fountain drinks and iced tea. It's not a different price for any of them. Do you see on the menu where coke has a specific price, then Dr. Pepper, etc. No. It's a CATEGORY. I am ordering within a category. I don't have to stick with the same drink. The menu doesn't say that.
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Often menus state the price for soft drinks, and list the options. That doesn’t necessarily mean the options are interchangeable.
To use the Swiss Chalet example: You can order a quarter chicken meal, with your choice of fries, mashed potato, or salad. If they have the unlimited fries promotion, it doesn’t mean you get unlimited mashed potato or salad despite the fact they are both listed as sides and cost the same price.
Quote:
Originally Posted by Springs1
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Yes, you’re filling your coke again.
Quote:
Originally Posted by Springs1
No, I have ordered a coke. You can refill the glass with water. You can still have a refill of milk, but THAT WOULD NOT BE FREE since milk is NOT one of the free refillable drinks. Understand?
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That’s not necessarily the case. You can’t refill your coffee with Coke despite they both have free refills.
Quote:
Originally Posted by Springs1
That's because the salad doesn't have refills, so OF COURSE YOU ARE RIGHT WITH THAT. DUH, I am not talking about comparing 1 thing that has a free refill and the other that doesn't. I am talking about a CATEGORY of items that have free refills. You are comparing oranges to apples here.
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Sides are a category.
You’re picking free refills on what you want, and ignoring others.
Quote:
Originally Posted by Springs1
If the salad and the fries had unlimited refills being the same price, then I could get them interchangeable with no extra charge. Understand?
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No, no you can’t. They don’t offer that.
Quote:
Originally Posted by Springs1
It is, because if it's free refills for a coke, just because I switch to sprite isn't fair I should have to pay a refill for the same thing(a soft drink) that is the same price and both have free refills. Remember, the definition of a refill is not that it has to be the same exact item. Read the definition, because you don't know what a refill is. A refill is just FILLING AGAIN a container, nothing more.
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You’re assuming that you can change the product for the category. Nowhere in the definition does it say that the refill can be something different.
If you dig a hole, remove the dirt and put cement in it. You didn’t refill the hole with cement as it never had it to begin with.
Quote:
Originally Posted by Springs1
No, on the menu it states the following:
http://www.redlobster.com/menus/beve...lic_drinks.asp
"Complimentary refills on Fountain Beverages, Coffee and Tea"
That tells you all of them are interchangeable of these items. That means if coffee happens to be a lesser price, let's say I start out with a coke, then order a coffee, I would get charged on for the coke, because the coffee was a cheaper price since it has free refills. The thing is, with that situation is a bit different because those 2 items have different prices unlike a coke or a dr. pepper for example. |
No, it means that of those items you can have it refilled. It doesn’t mean that you can get a Coke, then coffee, then Sprite, then tea.
Quote:
Originally Posted by Springs1
You don't have that right to decide what I want for *MY TIP MONEY IN *MY* SERVICE *I* AM PAYING FOR. It doesn't matter that water is free. The *SERVICE* ISN'T FREE. I am paying you to let *ME* decide if I want water or not. When you pay my tip, THEN you can decide what you want.
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Do you know what a tip is? What it’s for? A tip is a gratuity for a job well done. It is not a method of buying someone to do your bidding. You don’t get to order a person around because you’re going to thank them afterward.
Quote:
Originally Posted by Springs1
No, the value for my dollar is zero to the restaurant since it's a free refill and maximum dollar is the TIP I am paying for which they aren't giving me the maximum dollar to take up more time of mine which if you ever heard the saying time is money for both the server and the customer.
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If you think your tip controls the server, do you explain that to the server beforehand? I’m starting to think that you don’t understand the interaction.
Quote:
Originally Posted by Springs1
But it's not about what you want. Again, STOP CONTROLLING OTHER PEOPLE'S TIP MONEY.
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How is ensuring overall efficiency controlling other people’s tip money? That makes no sense.
Quote:
Originally Posted by Springs1
They are if they want my money they should do things how *I* want it for *MY TIP* that I don't have to pay them.
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You don’t have to pay them, the same way they don’t have to do their jobs exactly how you think they should. They should do their job based on maximizing the atmosphere for everyone. No two people are alike and therefore not every single person a server waits on will leave with an orgasmic experience.
Quote:
Originally Posted by Springs1
You are comparing something that cost more to something that doesn't get free refills. WHY is that? You aren't getting this, are you? I can't get a coke and get the beer for free, because the beer doesn't have free refills, DUHH, so I can't get both without being charged for both. Coffee as I said, whichever one is more expensive, that's the one that the server charges you for since coffee and tea get free refills.
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I’ve never in my life seen somewhere that will allow for a refill of pop for coffee. You’d have to order the product. Refilling one product for another is foolish. Which is my argument.
Quote:
Originally Posted by Springs1
I ask for the switch. If you mean tell them I will be switching beforehand that's wasting MY TIP MONEY. I am not going to ONE-UP them per say that they MIGHT ASSUME. Not all servers give refills without asking. It's a test to see if they are going to be a good server or not. That's why other customers do test their server not to ASK for what they want. So we are doing the same thing essentially honestly considering a lot of servers don't give refills without asking.
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You’re testing a server without them knowing it’s a test. Fantastic. You expect them to know that you are an outlier and want something outside the norm and should sacrifice overall efficiency for a test they are unaware of.
Quote:
Originally Posted by Springs1
But if all of those items are the free refills and cost the same, then they are interchangeable.
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Not necessarily. I’ve been to restaurants where if you order a Coke you get a Coke, you don’t get to switch to Rootbeer. You’re assuming that the restaurant does that. Perhaps because most restaurants you go to allow that. But if that’s the case, then you can’t fault a server for assuming something based on most customers. That’s just not fair.
Quote:
Originally Posted by Springs1
Again, you are mentioning beer that cost more money and has no refills. WHY? you can switch from coffee to tea. Once my husband at a restaurant had a cup of coffee then switched to diet coke. He got charged just for the coffee(should have been charged for the diet coke and not the coffee since it was higher the diet coke). It's all because they got free refills is why.
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Because they are different drinks. I’ve never heard of being able to switch like that. That doesn’t mean it’s normal and servers should be catering to this.
Quote:
Originally Posted by Springs1
You sure do at OLIVE GARDEN. YOU ARE VERYYYYYYYY WRONG THERE. I have gotten different pastas at Olive Garden. They do it. I promise you that. Now can I get a more expensive one? Of course not, it's certain ones they let you choose from.
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I didn’t mention Olive Garden. I mentioned East Side Mario’s where you can’t do that. So because Olive Garden does it one way, and East Side Mario’s does it another, you’d fault the server at East Side Mario’s? That’s not rational.
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Originally Posted by Springs1
It sure is, because it's illegal to overcharge me.
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It’s not over charging you if you order a Coke and a Ginger Ale, and they charge you for a Coke and a Ginger Ale. You ordered two different items. Hence why the switch shouldn’t be expected.
Quote:
Originally Posted by Springs1
My point was I am ordering ONE thing, NOT more than that. I am not ordering 5 glasses at once.
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Coke is a thing, Sprite is a thing, they aren’t the same thing. You’re assuming that the restaurant considers them the same thing. That is not necessarily true.
Quote:
Originally Posted by Springs1
No, the menu doesn't state "refills only on the 1st drink you choose", does it? If anything, that menu above PROVES it's a CATEGORY I can choose from.
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No, you order from a category. The refill is on your choice from that category. Some places do refills for the category, some don’t. Because one does, doesn’t mean that others do. Some places don’t do it, but the server will if you ask. That’s them breaking policy. That shouldn’t be expected.
Quote:
Originally Posted by Springs1
Again, talking about more expensive non-free refillable items.
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You’re saying if you order a coke you order the glass. But you didn’t say glass. Just like if you order the steak you don’t say plate. You’re order the food item not the container.
Quote:
Originally Posted by Springs1
I did and proved to you that you are wrong. Nowhere does the menu state you have to stick with the same drink to get the refill. Remember the definition of a refill is just refilling a glass that's it. It's not sticking with the same exact contents.
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Nowhere does it say you can switch.
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Originally Posted by Springs1
No, you are treating me like I am robot not asking me things.
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Do you expect the server to ask you if you need a fork, knife and spoon? If they bring you all three utensils do you dock their tip because you didn’t need the spoon?
Quote:
Originally Posted by Springs1
I NEVER ONCE said I docked anyone for it. It just makes me on edge worrying the whole time it won't come out right.
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So you don’t dock a server’s tip for making you uncomfortable (even if unreasonably so), but will dock a server if they bring you a refill of the drink you’re currently consuming as it starts to get low?
Quote:
Originally Posted by Springs1
No, the manager didn't give me a choice, my waiter did.
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I misunderstood, I thought that you said the manager offered you a dessert and since you didn’t want it the manager gave you a discount.
Quote:
Originally Posted by Springs1
Of course not, the server *********ASKED PERMISSION BEFORE DOING SOMETHING*****. That's sure not mind reading.
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Does the server have to ask your permission if you’re ready to receive your meal? Or do they bring it to you without giving you the choice of when you receive it?
Quote:
Originally Posted by Springs1
What both ways? One is asking, the other isn't. You can't understand that.
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So a server shouldn’t discount your meal without asking your permission first? Yes that’s logical.
Quote:
Originally Posted by Springs1
That's you. You do know it's cheaper for the restaurant to do that than to take money off your bill that it's a better deal to get money off your bill. The dessert doesn't actually cost the restaurant $7 or whatever it is on the menu.
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So, it’s my choice isn’t it? Just as it would be your choice? By not giving it means I don’t have a choice. Which is a mortal sin it is not?
Quote:
Originally Posted by Springs1
Personally I'd rather order a dessert if I was still hungry for it and pay for it, then get the $5 off my bill. It's a better deal that way, it really honestly is.
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But again, you should have that choice right? As I should? So why simply discount without asking?
Quote:
Originally Posted by Springs1
Sorry, I don't agree.
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Then you should seek some mental help. Starving yourself is not normal. If you are doing that, then my heart goes out to you and I beg you to seek some sort of support.
Quote:
Originally Posted by Springs1
No, you don't seem to get it's not your choice and it takes a lot more time than just 6 seconds.
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Not necessarily, but I’ve covered that numerous times.
Quote:
Originally Posted by Springs1
So people like waiting? I don't know a single customer that wants to wait longer for what they ordered. I am not sure where you get that from? I mean as long as the courses don't run into each other, there shouldn't be any problem.
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They expect a reasonable amount of time to wait. The same goes for getting refills and desserts. Expecting something 2 seconds earlier and having the servers run around the restaurant is not reasonable. If you wanted food as fast as possible go to the drive-thru as that’s what it’s for.
Quote:
Originally Posted by Springs1
"friendly" when they are acting like they can't ask us if we want more drink. That's not friendly and you know it. That is the 100% COMPLETE OPPOSITE.
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Sure it is, bringing me a refill of what I’m drinking with a smile is in fact friendly. If you disagree, then I would suggest you seek some sort of anti-social support group.
Quote:
Originally Posted by Springs1
No, because I am PAYING for service and it's A LOT MORE than 2 seconds.
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You’re still getting service. If you want as close to instantaneous as possible, go to a drive-thru.
Quote:
Originally Posted by Springs1
It's more realistically like a minute or so and if there's more than one refill done for nothing even more time.
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All the more reason to have it done ahead of time and ready to go.
Quote:
Originally Posted by Springs1
I'm sorry. I was just irritated that you can't see my point of what I am trying to say.
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Thank you, if someone doesn’t understand what you’re saying the solution isn’t to holler, yell, or call names. You have to be clearer and find a way to connect.
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Ok, I’m going to re-focus out discussion into bulleted points to make it easier to follow for everyone.
1) What is your definition of control?
2) What is your personal definition of a tip?
3) What is the role of a tip in a restaurant setting?
4) Should a server be focused solely on your table, or juggle a section as best they can?
5) Do you realize that restaurant culture can vary from place to place and culture to culture? If so, how effective do you think preaching your beliefs of restaurant service will be to places that have differing values and norms?
6) Are you willing to start a blog about each individual restaurant experience? This will allow others to see, in detail, your experiences. Blanket statements of “I once had this happen” are essentially meaningless.
Let’s focus on these 6 points. As opposed to the responses above to keep this focused.
