Quote:
Originally Posted by Wormius
Are there 3 different places involved then? Dealer #1, Mechanic, Dealer #2? Which Toyota dealer was it? Does it rhyme with Duntry Bills?
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Yes, 3 different places. It does not rhyme but I don't want to stir the pot too much until I reach out the dealer/management directly to confirm if video footage can confirm my suspicion.
Quote:
Originally Posted by Fuzz
Do you mean the metal filings stuck to the drain plug magnet? Is it possible they just didn't wipe those off?
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It's possible yes but I can't see a scenario where any competent tech, let alone a master tech and shop foreman would forget to wipe the magnetic drain plug.
This was on Monday with the fresh snow and visually I did see them not following proper procedure for the CVT fluid. Didn't road test the car to warm up fluid, the entire procedure took approx 25 minutes including driving into/out of bay when it should be closer to 40 all things considered. Some items were checked during the drain/fill service and I can confirm those items such as tire tread wear, hoses etc. It's just very obvious they didn't do everything checked on the inspection report. Checking boxes for the sake of checking boxes.
I talked to the tech for about 5 minutes when he pulled my car up and moved onto the next job, clearing snow. Seems strange to have your shop foreman clearing snow off cars when he can be doing more important things.
