You Know What Really Grinds My Gears? Now with 3x more gears...

[Johnny Makarov]

Originally Posted by fotze2

So I’ve been hung up on 3 times today by tdbank. I think I’m going to a branch and snap. Ypu might see me on the news tonight.

haha. they almost called the cops on me at the Brentwood Wendys.

[undercoverbrother]

Originally Posted by fotze2

So I’ve been hung up on 3 times today by tdbank. I think I’m going to a branch and snap. Ypu might see me on the news tonight.

Bro email the Raymond Chun

[cheevers]

Originally Posted by Johnny Makarov

haha. they almost called the cops on me at the Brentwood Wendys.

Sir, this is a Wendy's.

[Johnny Makarov]

Originally Posted by cheevers

Sir, this is a Wendy's.

NO. those effers don't deserve a '

[GGG]

Originally Posted by PepsiFree

It really depends on whether you or your company values output or time. If you value output, which is where the value for clients and customers actually is, time is totally irrelevant.

Put it this way. Say outputs and deadlines are exactly the same. In one situation, someone is WFH. They go golfing, do their laundry, etc. In the other, someone is in office. They sit at their desk for the full 7 hours. Both people hit their outputs and hit their deadlines. Which of them is providing more value?

The answer is neither. Neither is working “less” or “not working” more. Both are “really work.” So as an employee it’s easy to see which you’d prefer. As an employer, it depends if you value employee happiness or time at a desk.

Should a person do any more work then clearly defined KPIs and scopes? Someone hasn’t figured out how to find document X in the system they ask a co-worker the co-worker helps them. That co-worker did nothing measurable in terms of outputs and deadlines but added value to the company. The person gone for 3hrs golfing or even just remote work in general discourages this type of interaction.

So even if you value output rather than time there is value created by people working together at similar times. If that value doesn’t exist all work should be out-sourced to the lowest cost option that is technically capable of meeting a deliverable.

[DoubleF]

Originally Posted by GGG

Should a person do any more work then clearly defined KPIs and scopes? Someone hasn’t figured out how to find document X in the system they ask a co-worker the co-worker helps them. That co-worker did nothing measurable in terms of outputs and deadlines but added value to the company. The person gone for 3hrs golfing or even just remote work in general discourages this type of interaction.

So even if you value output rather than time there is value created by people working together at similar times. If that value doesn’t exist all work should be out-sourced to the lowest cost option that is technically capable of meeting a deliverable.

Bitching about hated managers together builds solidarity. It's company culture team bonding, yo.

[PepsiFree]

Originally Posted by GGG

Should a person do any more work then clearly defined KPIs and scopes? Someone hasn’t figured out how to find document X in the system they ask a co-worker the co-worker helps them. That co-worker did nothing measurable in terms of outputs and deadlines but added value to the company. The person gone for 3hrs golfing or even just remote work in general discourages this type of interaction.

So even if you value output rather than time there is value created by people working together at similar times. If that value doesn’t exist all work should be out-sourced to the lowest cost option that is technically capable of meeting a deliverable.

That’s why you can’t go golfing every day.

[topfiverecords]

Originally Posted by Johnny Makarov

haha. they almost called the cops on me at the Brentwood Wendys.

Do tell.

[topfiverecords]

Originally Posted by GGG

Should a person do any more work then clearly defined KPIs and scopes? Someone hasn’t figured out how to find document X in the system they ask a co-worker the co-worker helps them. That co-worker did nothing measurable in terms of outputs and deadlines but added value to the company. The person gone for 3hrs golfing or even just remote work in general discourages this type of interaction.

So even if you value output rather than time there is value created by people working together at similar times. If that value doesn’t exist all work should be out-sourced to the lowest cost option that is technically capable of meeting a deliverable.

More work then KPIs and scopes or more work than KPIs and scopes. One has me doing a whole lot more work than the other. That’s a problem with work from home. So much goes on by type and you guys end up doing both things instead of one over the other because the people in management don’t know the difference between then/than in text form.

[topfiverecords]

Originally Posted by PepsiFree

That’s why you can’t go golfing every day.

Yes you can. You just need to be a councillor.

[fotze2]

Originally Posted by Johnny Makarov

haha. they almost called the cops on me at the Brentwood Wendys.

I went and somehow fluked into the person who knew something. Been trying to get a GIC moved to a different account. She says “I just did it”. I almost started crying. At least ten people have said this was gonna happen or it was a massive task for weeks, phone calls and in person. She just did it. I told her I love her.

[fotze2]

Originally Posted by Johnny Makarov

haha. they almost called the cops on me at the Brentwood Wendys.

Too much mayo? That’s what Wendy’s is guilty of mostly. Moistly.

[Slava]

Originally Posted by fotze2

I went and somehow fluked into the person who knew something. Been trying to get a GIC moved to a different account. She says “I just did it”. I almost started crying. At least ten people have said this was gonna happen or it was a massive task for weeks, phone calls and in person. She just did it. I told her I love her.

Might want to slow your roll until you have seen it in the other account. I’ve asked for the simplest change to my account with TD numerous times. Every time they tell me it’s done (after a long, tedious process at the branch), I go back home and it’s not done.

[CliffFletcher]

Originally Posted by GGG

Should a person do any more work then clearly defined KPIs and scopes? Someone hasn’t figured out how to find document X in the system they ask a co-worker the co-worker helps them. That co-worker did nothing measurable in terms of outputs and deadlines but added value to the company. The person gone for 3hrs golfing or even just remote work in general discourages this type of interaction.

Helping a co-worker by sharing you screen on Teams is more efficient than hovering over a desk telling them what to do.

And I don’t understand these stories of people who WFH being gone for hours on end. Not only do you have the green light on Teams (and other tools) that track if you’re actually present and engaged, but don’t most knowledge workers get at least 6-10 Teams messages a day from people expecting immediate responses? Heck, I get messages right through lunch and feel like I’m slacking off if it takes me 40 min to respond to them.

If you can routinely be away from your desk for 3 hours without anyone noticing, your role involves very little collaboration in the first place.

[Slava]

Originally Posted by CliffFletcher

Helping a co-worker by sharing you screen on Teams is more efficient than hovering over a desk telling them what to do.

And I don’t understand these stories of people who WFH being gone for hours on end. Not only do you have the green light on Teams (and other tools) that track if you’re actually present and engaged, but don’t most knowledge workers get at least 6-10 Teams messages a day from people expecting immediate responses? Heck, I get messages right through lunch and feel like I’m slacking off if it takes me 40 min to respond to them.

If you can be away from your desk for 3 hours without anyone noticing, your role involves very little collaboration in the first place.

Your post reminded me of terrible Teams is. It’s unbelievable to me that Microsoft had Skype and even five years after the pandemic their product is so inferior.

[PepsiFree]

Originally Posted by CliffFletcher

Helping a co-worker by sharing you screen on Teams is more efficient than hovering over a desk telling them what to do.

And I don’t understand these stories of people who WFH being gone for hours on end. Not only do you have the green light on Teams (and other tools) that track if you’re actually present and engaged, but don’t most knowledge workers get at least 6-10 Teams messages a day from people expecting immediate responses? Heck, I get messages right through lunch and feel like I’m slacking off if it takes me 40 min to respond to them.

If you can be away from your desk for 3 hours without anyone noticing, your role involves very little collaboration in the first place.

Not necessarily very little collaboration, just non-urgent and plannable.

For the vast majority of white collar office workers the need to get ahold of someone within a few hours is a planning failure somewhere down the line.

Planning is made extra easy when people just say they’re going golfing, instead of trying to vanish for 4 hours unnoticed.

[fotze2]

Pepsi apparently works at Utopia Corp.

[PepsiFree]

Originally Posted by fotze2

Pepsi apparently works at Utopia Corp.

If you bring a client golfing it’s a tax write off!

You just write it off Jerry!

[fotze2]

Originally Posted by PepsiFree

If you bring a client golfing it’s a tax write off!

You just write it off Jerry!

You got me you big jerk!

[Johnny Makarov]

Originally Posted by topfiverecords

Do tell.

Damn.it's a great story but i don't think i should share it on here.

It involved 2 straight days of wrong drive thru orders, a junior bacon cheeseburger served at 9am and me calling the night manager a min wage mofo... sorry for the tease.