Quote:
Originally Posted by I-Hate-Hulse
600 people on a single IT project? Was this the Manhattan Project?
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Given my experience in several of these over the years, ERP upgrades are the most difficult and complex to implement. Resulting in the need for massive amounts of contractors/consultants, and sequestered employees.
The hardest part? People and Process. Not just in Ops, IT, etc. All of it.
You have an ERP that was likely implemented 15+ years ago. It was customized to the hilt to meet custom process for people who likely aren't there anymore. Now you have to go in and upend everything because the cost to implement and maintain that customization is massive.
Add in hiring a legion of people who are completely unfamiliar with your org, and history. You get immediate friction.
Cenovus decided to go in house to run this. It's not a bad strategy. Thing is, with this type of project there is no good strategy. Hiring Management consultant Big 4 instead would probably have landed them in the same spot.
They call these projects executive killers for a reason. Their as complex and difficult as they come. What surprised me was Cenovus pausing so quickly. The problems as I understand are quite typical, but they are frightening none the less. Like hundreds of millions likely on the line and nothing quick to show for it. It would likely make any leader turn pale in a hurry.
So no criticism at all from me. Just loads of empathy. This project type is as bad as they get, and very little is tech that you can control easily.
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