You Know What Really Grinds My Gears? Now with 3x more gears...

[btimbit]

Originally Posted by undercoverbrother

Or when you say you like it hot and inference is made that you don't have empathy for those affected by Wildfires.

lol, that's just the internet in a nutshell isn't it. Another conversation I've had at work this year

"Wow, that was a cool looking tornado"

"REALLY! SO YOU'RE HAPPY THOSE HOUSES GOT DESTROYED?"


Alright, settle down evil knievel, no need to take that leap

[Sainters7]

Originally Posted by undercoverbrother

Or when you say you like it hot and inference is made that you don't have empathy for those affected by Wildfires.

Oh I know. The funny thing is those are usually the same people that in the winter make fun of people for complaining about it and saying maybe they should just move away, like they're always zen with the weather in these parts and cold weather isn't also deadly.

It's like accusing cold weather lovers of enjoying brutal weather-related car accidents and homeless people / animals freezing to death every time they say they're enjoying -15 or below.

[Cecil Terwilliger]

Originally Posted by Sainters7

Oh I know. The funny thing is those are usually the same people that in the winter make fun of people for complaining about it and saying maybe they should just move away, like they're always zen with the weather in these parts and cold weather isn't also deadly.

It's like accusing cold weather lovers of enjoying brutal weather-related car accidents and homeless people / animals freezing to death every time they say they're enjoying -15 or below.

Hey, come on now. I enjoy homeless people freezing to death and car wrecks just as much as I do the weak and elderly dying during heat waves.

And just think, if enough people die because of climate disasters, we might not even have to worry about climate change anymore. It’s a win win. Then I can go back to enjoying the heat without having climate change and human extinction as the unfortunate consequences.

[calgarygeologist]

I made an online purchase at GolfTown this week and they shipped one item but cancelled the other and are now charging me for shipping on that one item which is pretty stupid. The cancelled item was what I wanted and only purchased the shipped item as filler so that I could get to their $99 minimum for free shipping. They refunded me for the cancelled item less $10 for shipping on my purchase but I wouldn't have even purchased the other item if I was knowingly paying $10 for shipping.

Has anyone dealt with this before? Should I try to get them to provide a refund on the shipping charge?

[Sainters7]

Originally Posted by Cecil Terwilliger

Hey, come on now. I enjoy homeless people freezing to death and car wrecks just as much as I do the weak and elderly dying during heat waves.

And just think, if enough people die because of climate disasters, we might not even have to worry about climate change anymore. It’s a win win. Then I can go back to enjoying the heat without having climate change and human extinction as the unfortunate consequences.

All I ask for is consistency, thank you sir

[PepsiFree]

Originally Posted by calgarygeologist

I made an online purchase at GolfTown this week and they shipped one item but cancelled the other and are now charging me for shipping on that one item which is pretty stupid. The cancelled item was what I wanted and only purchased the shipped item as filler so that I could get to their $99 minimum for free shipping. They refunded me for the cancelled item less $10 for shipping on my purchase but I wouldn't have even purchased the other item if I was knowingly paying $10 for shipping.

Has anyone dealt with this before? Should I try to get them to provide a refund on the shipping charge?

I would reach out, yeah. It might be an automatic thing that happens with their system.

I’ve never had that specific issue but I order online a lot (including from Golf Town) and 95% of the time reaching out to customer service solves any issues that come up. Ideally via email if possible, as so many places use overseas call centres now that are virtually powerless to do anything simple (but email seems to reach someone with some ability easier).

[Barnet Flame]

Originally Posted by undercoverbrother

Or when you say you like it hot and inference is made that you don't have empathy for those affected by Wildfires.

It has been somewhat of a pile on with at time inferences that you are good with/at fault for the horrible situations arising from the weather.

But hey, that is the type of discourse on the internet that we see with increasing regularity.

[Ashartus]

Painfully unprepared telemarketers/technical support. Got a call from Rogers with the whole Shaw to Rogers transition, he says they have special deals for the migrating Shaw customers. Goes through what I have now, asks if everything is fine (it is), whether I watch much TV (I don't) etc. Says they can give me faster internet for about the same cost, sounds good to me. Then he has to go check the offer available to me, puts me on hold. Comes back almost 5 minutes later with a bundle with a bunch of cable channels that costs $40/month more than I pay now. I ask what about just the internet. 5 minutes later he is back saying it is $5/month more but double my current internet, I say sure. Then he has to go and get everything set up. 5 minutes later he is back saying I need a new router, and asking if I want to do self-install or have a technician. I ask if there's a cost for the technician - another 5 minute wait for him to find that out. Then he says actually he can't give me what we had talked about, they can only offer the complete deal with all the TV channels. So thanks for wasting half an hour of my time.

[Locke]

Originally Posted by Ashartus

Painfully unprepared telemarketers/technical support. Got a call from Rogers with the whole Shaw to Rogers transition, he says they have special deals for the migrating Shaw customers. Goes through what I have now, asks if everything is fine (it is), whether I watch much TV (I don't) etc. Says they can give me faster internet for about the same cost, sounds good to me. Then he has to go check the offer available to me, puts me on hold. Comes back almost 5 minutes later with a bundle with a bunch of cable channels that costs $40/month more than I pay now. I ask what about just the internet. 5 minutes later he is back saying it is $5/month more but double my current internet, I say sure. Then he has to go and get everything set up. 5 minutes later he is back saying I need a new router, and asking if I want to do self-install or have a technician. I ask if there's a cost for the technician - another 5 minute wait for him to find that out. Then he says actually he can't give me what we had talked about, they can only offer the complete deal with all the TV channels. So thanks for wasting half an hour of my time.

On another note though, I think its hilarious sometimes.

"Sir would you like to hear about our offer of....."

- "Sure, why not...."

"What? Are you serious?? *hears papers rustling frantically* You really want to hear about this?"

Haha! You werent expecting that, were ya? *Hangs Up*

[Minnie]

Ashartus, they are required to port your accounts over at the same rate/deal/plan you currently have, with no extra charges.

[Fuzz]

I have the free plan, but I occasionally buy a by-the-gig data add on for $10. I'm curious if that is available to me with Rogers.

[DoubleF]

Originally Posted by Ashartus

Painfully unprepared telemarketers/technical support. Got a call from Rogers with the whole Shaw to Rogers transition, he says they have special deals for the migrating Shaw customers. Goes through what I have now, asks if everything is fine (it is), whether I watch much TV (I don't) etc. Says they can give me faster internet for about the same cost, sounds good to me. Then he has to go check the offer available to me, puts me on hold. Comes back almost 5 minutes later with a bundle with a bunch of cable channels that costs $40/month more than I pay now. I ask what about just the internet. 5 minutes later he is back saying it is $5/month more but double my current internet, I say sure. Then he has to go and get everything set up. 5 minutes later he is back saying I need a new router, and asking if I want to do self-install or have a technician. I ask if there's a cost for the technician - another 5 minute wait for him to find that out. Then he says actually he can't give me what we had talked about, they can only offer the complete deal with all the TV channels. So thanks for wasting half an hour of my time.

Yeah, they have to honor the remainder of the previous contract.

But something I found out last year was that Shaw had a bizarre system for renewals. Basically the contract was coming up and we coincidentally had communications with door to door, online portal and telephone. 4 totally different responses.

Telephone to Shaw account rep when asking to change some account information was the best deal by a solid 20-30% margin for 24 months.

Online portal one was meh and actually the original one offered over the phone by the account rep. But when we expressed that we'd rather downgrade than pay those rates, they asked if it was OK to call back and then magically found that great option a few hours later. Technically this was still the second best deal.

Cold call happened as well, but what they offered was 10% more than what was on the portal. The guy said that based on my pause and then me saying I already had a different Shaw offer on the table, his offer probably wasn't close. He asked me if I could reveal what they were offered and when I revealed it was almost 10-15% more, he apologized and hung up.

Door to door it turns out the guy was a subcontractor for Shaw. He was above the portal by about 3-5% but said he couldn't match the online option due to Shaw restrictions but said he'd offer services/freebies that I didn't actually need. Dude was a little bit embarrassing and snake oily though. Literally flipping the paper charts/grids in person to tell me what he could offer me and it was obvious he wasn't going to the maximum on the chart to tell me what he could offer me. When I told him what we were offered on the phone, he ranted he hated how Shaw did things, how it was probably a higher up who had to review and approve such a deal. He said he couldn't match the contract, but said he really wished we would reconsider and support the little guy because he could offer superior service. He claimed if we needed tech support he would make sure we get help within 24 hours vs Shaw would probably take 2-3 weeks.

I wonder if other telecoms are like that which create these confusing differences in offering. But it definitely blew my mind that we got 4 completely different offers via different mediums for a contract renewal. It's so bizarrely inefficient.

[justkidding]

Originally Posted by Fuzz

I have the free plan, but I occasionally buy a by-the-gig data add on for $10. I'm curious if that is available to me with Rogers.

We switched our plan over to Rogers. Free talk and text and 1 gb per month all for $0 for 5 years.

[Ashartus]

Originally Posted by Minnie

Ashartus, they are required to port your accounts over at the same rate/deal/plan you currently have, with no extra charges.

Yes they are doing that but had offered to upgrade my internet so thought I'd hear them out.

[White Out 403]

some ####### in tuscany has some high pitched air pump going for hours now, i am going ####ing crazy

[edslunch]

Originally Posted by Minnie

I prefer to be the one loading the dishwasher, as I can get far more in it, than anyone else, lol

[Whynotnow]

After taking a number of flights the past few weeks here’s mine, if you had mobility issues getting on the plane and needed help then sitting in cramped quarters for four hours likely didn’t cure you. So sit down, wait for everyone to get off and then get off. Thx.

[Johnny199r]

Originally Posted by Whynotnow

After taking a number of flights the past few weeks here’s mine, if you had mobility issues getting on the plane and needed help then sitting in cramped quarters for four hours likely didn’t cure you. So sit down, wait for everyone to get off and then get off. Thx.

It should be mandatory for anyone that pre-boards to wait until everyone is off the plane before they deplane. After all, by their own admission, they require extra time.

[Whynotnow]

Originally Posted by Johnny199r

Funny how they need extra time to board when the pre-board announcement is made but are absolute jackasses who hold everyone up when they deplane because they can’t wait 10 minutes for everyone to get off first.

Funny wasn’t the word I had in mind on a tight connection as multiple assisted boarding groups decided they were fine to get off with the masses. Not only blocking the aisle getting off but the long jetway climb and not getting to the side was the topper.

[Johnny199r]

Originally Posted by Whynotnow

Funny wasn’t the word I had in mind on a tight connection as multiple assisted boarding groups decided they were fine to get off with the masses. Not only blocking the aisle getting off but the long jetway climb and not getting to the side was the topper.

They’re happy to board early to get all that overhead luggage space though!