Mastercard # theft - Page 2 - Calgarypuck Forums - The Unofficial Calgary Flames Fan Community

Bobblehead · 12-13-2006, 12:32 PM

I was contacted by CIBC saying they had put a "soft" lock on my account. I could use a teller but not a banck machine (or interac) until I got a new Debit Card. Someone had made a few attempts to access my account but didn't use the correct PIN.
I've gotten phonecalls from VISA saying my spending was outside of normal patterns and asking if I hade made the purchase (it was an engagement ring - sure glad I checked the voicemail before she did).

Flames_Gimp · 12-13-2006, 12:41 PM

visa calls me immediately whenever a big purchase is put through my card to verify it...

Sylvanfan · 12-13-2006, 12:49 PM

That is crap that they won't let you cancel the card right now. You should be able to phone them up and say listen this card is terminated right now and it should be done, and allow for an investigation of the charges.

OilersBaby · 12-13-2006, 01:06 PM

I would definately cancel because the part where you have to have 3 fraudulent charges show up before they issue you a new card is total BS.......ive had my credit card cancelled and a new number issued through the same company even when I "thought" I lost it and fraudulent charges weren't even made!

Thats just insane! Not to mention..if the perpetrators can find your name out, IDENTITY THEFT could become an issue.

So my advice: switch cards, and make sure none of your other stuff (other credit cards, bank accounts, social insurance number) etc are "stolen". This might sound a little overboard, but so many people become victims to identity theft and not even realize it until its too late, and once you become a victim of it, it takes soooooooooooo long to fix your credit history and stuff. It becomes such a big hassle to even be able to buy a house, a car, get new cc's etc..........so prevent it before it's too late. If this company wont do anything now, SWITCH CARDS!

I was a victim of it in 2000, and 6.5 years later, it's still drama...

I-Hate-Hulse · 12-13-2006, 01:41 PM

I had mystery charges show up on my MC a while back. BMO issued me a temporary credit right away, and requested me to sign the form and fax it back to them. If anything, I thought they were quick... odd sounds like a much difference experience than you.

I've had both Visa and MC and I wayyyy preferred the MC, the CIBC VISA online system was archaic... took forever for charges to be reflected online.

Tron_fdc · 12-13-2006, 01:51 PM

Quote:

Originally Posted by kermitology

Any time I've used a card overseas I've had no troubles. Bank card as well. When I was in China I used both, same with Ireland, Scotland, England, Czech Republic.. Maybe it's the bank?

I use RBC. We're usually putting through pretty big expenditures though, so that could have something to do with it. They have been a lot better this year though; I forgot to tell them my last 2 trips over and nothing happened. It happened to our Pres last year however, and holy crap was he bent out of shape about it. Add that to the fact that Telus doesn't allow collect calls from China unless they are authorized to do so (even though the owner of the company was making the call) and it made for one upset dude stuck with a rather large hotel bill, trying to explain himself to the check out girls what was going on. "No really.....pasty roundeye has US dollars, but I'm just not sure where"

It was actually kinda funny when he got through to me....he was in such a panic he was panting.

RW99 · 12-13-2006, 01:53 PM

I have a CIBC Visa and had a dispute a few years ago. It took 6-8 weeks for me. It was a pizza place that charged me for the pizza, then charged me for the pizza again with tip

Funny thing was in the end I got both charges back as the pizza place didn't even have a copy of my signed receipt

Inferno · 12-13-2006, 01:55 PM

I had somebody try to use my card number but fortunately for me CapitalOne caught it right away and phoned me to let me know and told me that they would be cancelling my card number and would send me a new one.

Burninator · 12-13-2006, 02:37 PM

Quote:

Originally Posted by Inferno

I had somebody try to use my card number but fortunately for me CapitalOne caught it right away and phoned me to let me know and told me that they would be cancelling my card number and would send me a new one.

So at what point did the vikings find out you had a CapitalOne card and retreat?

kermitology · 12-13-2006, 02:41 PM

Quote:

Originally Posted by Burninator

So at what point did the vikings find out you had a CapitalOne card and retreat?

roflcopter..

What's in YOUR wallet?

Inferno · 12-13-2006, 02:52 PM

Quote:

Originally Posted by Burninator

So at what point did the vikings find out you had a CapitalOne card and retreat?

When they found out I was a Flames fan. Even Vikings fear the Dion.

Jagger · 12-13-2006, 04:02 PM

I had three false charges on my bmo M/C about a year ago. Apparantly somebody at Futureshop, believe it or not, had become suspicious when the addresses and name given didn't match and notified Mastercard. There's something that you don't expect from the likes of Futureshop.

Mastercard's fraud department actually called me to tell me about the fraud and that they had cancelled the card and issued a new one and put the charges aside pending investigation. They then sent me a form to fill out stating that I hadn't made those purchases and that was the end of it. Mastercard handled the situation very well I thought.

Devils'Advocate · 12-13-2006, 08:50 PM

I have been lucky enough never to have had any false charges, but I'll 100th the "switch to Visa" call.

I had a BMO Mastercard, but when I moved all my accounts to CIBC I got a Visa. I only need one credit card so I called Mastercard to cancel and they told me it was cancelled, I was completely paid up and couldn't charge anything on it, so I should just cut up the card and toss it. So I did. Did not hear anything from them until a year and a half later when I got a letter from a collection agency saying I owed them $100 for an unpaid Mastercard bill. Apparently an automatic deduction didn't get switched over to my new Visa in time. Mastercard sent me no bills. Mastercard didn't call. Mastercard gave me no indication that I owed them anything until I had a collection agency after me. My credit rating is still horrible because of this stunt Mastercard pulled. I mean, really, would someone making close to 6 figures really screw over his credit rating for $100?!?!

Obviously I called and was completely irate. They looked me up in their computer system and we figured out that my phone number AND address were wrong in their computer system. So I said "So you are going to fix the credit problem?" and the Mastercard guy said "No way. You must have given us a bogus phone number and address to avoid paying the bill."