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Old 07-26-2016, 05:20 PM   #321
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Anybody do any iphone or ipad speed tests? Wondering what I can expect on my iphone 6 and ipad 2.
We have 3 iPads in the house and they all seem to get around 95 mbps down, connected to a router with AC on 5 ghz. My Android phone will get up to 170 usually though. I'm not entirely sure why, nor do I care that much, as 90 is way more than anything the iPad would need.
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Old 07-26-2016, 06:14 PM   #322
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ipad air i got 114mbps on 5ghz, but earlier in the day I was getting 170mbps on my laptop
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Old 07-26-2016, 08:39 PM   #323
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Did another speed test. Less then half of what I was getting earlier.

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Old 07-26-2016, 08:53 PM   #324
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Who did you talk to in order to get the better price?
Just a Shaw rep. I was unsure about going for premier TV so was thinking I could downgrade after year 1 but her manager said I might lose the bundle discount if I downgraded so they offered me $10 off for the 2 years so I didn't have to downgrade at all. Was really impressed.

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Old 07-27-2016, 06:50 AM   #325
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Did another speed test. Less then half of what I was getting earlier.

Assuming this is on your 9 year old computer and that it is plugged into a cable, the problem is that the network card on your computer is unable to exceed speeds faster than about 90 mbps. As another poster said, chances are very high that your network card is a 10/100 card. That refers to the theoretical maximum bandwidth the card can handle in mbps. To exceed that hard limit, you will have to replace the network card with a newer one that has a hard limit of 1000 mbps.

TL: DR version is that your old computer can't handle the speed. It doesn't matter though. The speeds you are posting are more than enough for normal person use.

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Old 07-27-2016, 08:06 AM   #326
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^ No, that was on my laptop on WiFi.

Shaw had me do the same test on their speed test site and I ran one on Telus' and both came out 130+. All 3 actually Ookla run. Tech figured it might have been an issue with the main site.

Agreed though, the speed even at that level is more then enough for normal Internet use, which is all I do.
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Old 07-27-2016, 08:07 AM   #327
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Anybody do any iphone or ipad speed tests? Wondering what I can expect on my iphone 6 and ipad 2.


124 down, 16 up for me on an iPhone 6.
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Old 07-27-2016, 08:41 AM   #328
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It is interesting now that we are getting speeds like this from our internet providers where is the bottleneck. I suppose on web browsing, emails and routine work it would be hard to differentiate between a 25mbps and a 150 mbps connection. The super speed only comes in handy if you are downloading big files, or streaming multiple video streams.

I am not complaining btw.
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Old 07-27-2016, 08:59 AM   #329
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^ the extra bandwidth also becomes handy in situations where you have multiple people in the household.

With 150Mbps you should theoretically 5 people in your house 30Mbps each, meaning what one person is doing on their computers/devices shouldn't slow down everyone else.
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Old 07-27-2016, 10:08 AM   #330
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^ the extra bandwidth also becomes handy in situations where you have multiple people in the household.

With 150Mbps you should theoretically 5 people in your house 30Mbps each, meaning what one person is doing on their computers/devices shouldn't slow down everyone else.
True, and I get your point. But 30 mbps is still quite a bit of bandwidth, it's a couple of Netflix HD streams.

And it's 30mbps if all 5 are using the internet at the same time doing high intensity work.
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Old 07-27-2016, 10:16 AM   #331
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Made the move to port to Shaw, appointments for install are booking fast. They offered August 2, but first time outside office hours was evening of August 3.
Maybe it is because they are gaining a customer, rather than trying to maintain a customer, but the difference in the customer service was night and day. Telus I had to chase hard to even get a callback with a better deal, and I was fed up of waiting for them. Maybe if this causes them to get their act together, I will go back in 2 years when this pricing is over, but Telus has really bungled this from a customer service perspective by not making a quick and aggressive response. Couple this with the $5 rise in rates coinciding with this offer and Telus comes out looking really bad.
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Old 07-27-2016, 10:35 AM   #332
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Telus has had horrible customer service for a good decade. I though their business service would be better than consumer, but it is a mess as well. I wouldn't expect them to get their act together any time soon.
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Old 07-27-2016, 10:48 AM   #333
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Made the move to port to Shaw, appointments for install are booking fast. They offered August 2, but first time outside office hours was evening of August 3.
Maybe it is because they are gaining a customer, rather than trying to maintain a customer, but the difference in the customer service was night and day. Telus I had to chase hard to even get a callback with a better deal, and I was fed up of waiting for them. Maybe if this causes them to get their act together, I will go back in 2 years when this pricing is over, but Telus has really bungled this from a customer service perspective by not making a quick and aggressive response. Couple this with the $5 rise in rates coinciding with this offer and Telus comes out looking really bad.
I switched from Shaw last year and have felt that Telus has better customer service, maybe that just leads me to believe that everyone's customer service is bad, but it depends on your particular situation...

But anyway, I am under contract with Telus for the next two years. I called them asked if Telus 150 was available to my house and what is the best price they can give me. They said $98 (which is the same as Telus 100 but I didn't dwell on that). I said what can they do for me because Shaw is offering 150 for $49? He went and talked to the "upgrade" department, which I am pretty sure is the retentions department. They offered $50/month for 6 months. I said sure.
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Old 07-27-2016, 11:01 AM   #334
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I have been with Shaw for a number of years and upgraded last week to this deal. I was on BB50 with a TV package, but this new contract has the same TV, triple the internet speed, and I saved $20 per month for 24 months. Picked up the Hitron at the Shaw office and despite the dude on the phone saying "no bridging available", the dude at the service desk "bridged" while I was standing there.

I have a Netgear Nighthawk router and I have been happy with it so far; however in the bridge with the Hitron I am not hitting anywhere the speeds that everyone else is reporting. I have been travelling so it hasn't been a big deal...but now I want to see if I can get faster.

I plug into the hitron directly and get 178 just like everyone else. so all good there. coming out of the nighthawk though...speeds fall. I ensured the latest firmware/software on the netgear, rebooted, and checked that there were no artificial speed limiters on the router itself.

Here is my question...before I call Shaw because I would like to try to learn this before I get help (I know, I know) but at advertised speeds, does QoS matter? I have it applied on the netgear, but now I am wondering if internal packet discrimination isn't actually impacting my speeds?

Any thoughts most welcomed before I call Shaw!
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Old 07-27-2016, 11:03 AM   #335
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Is there any point in me getting this? I currently have the 25MB plan, which I get close to on a direct connection, but my WIFI is straight garbage and i'm not sure if faster internet will fix that issue.
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Old 07-27-2016, 11:46 AM   #336
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Is there any point in me getting this? I currently have the 25MB plan, which I get close to on a direct connection, but my WIFI is straight garbage and i'm not sure if faster internet will fix that issue.
The short answer - as you may have seen in this thread - is that wifi speeds will generally be slower than wired connections, but there are a bunch of variables when it comes to wifi speed in your place. Consider what kind of wifi router you have, what kind of construction your place is, where the wifi router is located, and so on.

If you see multiple people in your household wanting to watch streaming video on a daily basis at the same time, then you might want to consider this plan.
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Old 07-27-2016, 12:27 PM   #337
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I have been with Shaw for a number of years and upgraded last week to this deal. I was on BB50 with a TV package, but this new contract has the same TV, triple the internet speed, and I saved $20 per month for 24 months. Picked up the Hitron at the Shaw office and despite the dude on the phone saying "no bridging available", the dude at the service desk "bridged" while I was standing there.

I have a Netgear Nighthawk router and I have been happy with it so far; however in the bridge with the Hitron I am not hitting anywhere the speeds that everyone else is reporting. I have been travelling so it hasn't been a big deal...but now I want to see if I can get faster.

I plug into the hitron directly and get 178 just like everyone else. so all good there. coming out of the nighthawk though...speeds fall. I ensured the latest firmware/software on the netgear, rebooted, and checked that there were no artificial speed limiters on the router itself.

Here is my question...before I call Shaw because I would like to try to learn this before I get help (I know, I know) but at advertised speeds, does QoS matter? I have it applied on the netgear, but now I am wondering if internal packet discrimination isn't actually impacting my speeds?

Any thoughts most welcomed before I call Shaw!
I'm going to assume you've rebooted both simultaneously and tried again. After I got my second IP set up, my Ethernet router i had connected was only hitting 40, and my hitron was hitting 90. Rebooted both and got 178 on each
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Old 07-27-2016, 01:03 PM   #338
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I'm going to assume you've rebooted both simultaneously and tried again. After I got my second IP set up, my Ethernet router i had connected was only hitting 40, and my hitron was hitting 90. Rebooted both and got 178 on each
This is the same for me. I have the same(ilar) router as you you McG an R7000. Mine dipped a few days ago, and rebooted both and it worked. As mentioned before, I am keeping an eye on mine. If I am paying under contract for 150 that better be what I consistently get, otherwise its totally false advertising/bait and switch.
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Old 07-27-2016, 01:05 PM   #339
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HAHA. Did you read the contract, Sarah? Pretty sure they say "up to".
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Old 07-27-2016, 01:46 PM   #340
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HAHA. Did you read the contract, Sarah? Pretty sure they say "up to".
+1, lol. They'd be stupid to promise a "consistent" 150, although you'll probably get it at least most of the time.

However, if its consistently, say, below 100, and there are no bottlenecks in your own network, then you should be calling them. Its far from "false advertising" or a "bait and switch" though, lol.

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Here is my question...before I call Shaw because I would like to try to learn this before I get help (I know, I know) but at advertised speeds, does QoS matter? I have it applied on the netgear, but now I am wondering if internal packet discrimination isn't actually impacting my speeds?

Any thoughts most welcomed before I call Shaw!
If the QoS is not tuned properly, yes. (Assuming your QoS isn't just an 'all or nothing' sort of deal, and actually has rules you can customize. But on a Nighthawk, I'd expect it to have something, lol)

My Asus RT-AC68 is equipped with QoS, but I used to get speed drops on my Telus 25 with it enabled. It had been working for a while, but suddenly, I was having serious speed issues. I disabled it at the time cause I wanted the connection to just work normally, and I didn't have time to play with the QoS rules.

I haven't had a chance to go in and tune it properly, nor have I had my Shaw connection installed yet. But I would try first rebooting both the router and modem, and if that doesn't work, disable the QoS.

If that solves the problem, then you know QoS was the culprit, at least with the settings you had it on.
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