Tipping is now at about 20% for good service

[Senator Clay Davis]

Originally Posted by GGG

I flat tip 15% regardless of service recieved.

Tipping for performance an insulting practice that incentivizes volume of tables pushed through a restaurant instead of good service.

I do think servers trying to shame customers should be fired though. She should have talked to her manager and the manager bar the people from returning

This is pretty much the perfect bait to get springs1 to reply.

15% regardless of the service level?!??!????!!1!!!!111!?!? I only ****TIP***** 15% IF I get quick refills AND 41 SIDES of ranch!!1!!!

[DownhillGoat]

Raising prices 21%. Wow.

[btimbit]

Originally Posted by Hemi-Cuda

Already happening in the US

http://www.nytimes.com/2015/08/24/bu...ices.html?_r=0

Every restaurant that's tried it in the past has ended up closing within a year, but it'll be interesting to see how it works out with the new minimum wage

[Poe969]

I really don't like the whole concept of tipping. I do it, I just don't like the process. If I go somewhere and I'm treated well and things go well, I have no issue tipping. When I get bad service, I don't tip...or I tip extremely low. I don't like that people working expect a tip regardless of how they do their job. The female involved in the picture on the previous page really annoys me...the food took an hour to be served, you're not getting a tip. If something like that happens, the wait staff should be doing something to try and make it up to them, not expect to be tipped. I've been in situations like that where things go wrong but the wait staff will come explain things or work on getting you a free app or a discount or something but to serve them food an hour after ordering then be upset that there was no tip is just selfish. I also don't like the tip by % method. I was at a restaurant with my wife and we were somewhat rushed, our bill came to around $150 and the waiter was at our table for a combined 5 minutes. I couldn't justify giving $20 for 5 minutes of work.

I've also been on both sides of the coin and as a server I knew that if I gave crappy service, I'd get a crappy (or no) tip. I always did my best to go above and beyond to make the people I served feel pampered or special or like part of the family. I never expected a tip because I was already being paid but I knew that if I did my job to the best of my ability, I'd get a tip. It seems like people working in the wait staff industry just expect to receive a tip and I actually like hearing stories of people getting bad service and tipping accordingly. My wife always likes to tip generously even if it's bad service and I've stopped her before (in front of the server) and explained why we weren't leaving that big of a tip (we didn't go back to that restaurant again).

A tip is "Never given, always earned" or at least it should be.

[rotten42]

I could care less what some "expert" is telling me in regards to tipping. The standard rate for me is 15%. 20% for the staff at my regular pub.

[GGG]

Originally Posted by Poe969

I really don't like the whole concept of tipping. I do it, I just don't like the process. If I go somewhere and I'm treated well and things go well, I have no issue tipping. When I get bad service, I don't tip...or I tip extremely low. I don't like that people working expect a tip regardless of how they do their job. The female involved in the picture on the previous page really annoys me...the food took an hour to be served, you're not getting a tip. If something like that happens, the wait staff should be doing something to try and make it up to them, not expect to be tipped. I've been in situations like that where things go wrong but the wait staff will come explain things or work on getting you a free app or a discount or something but to serve them food an hour after ordering then be upset that there was no tip is just selfish. I also don't like the tip by % method. I was at a restaurant with my wife and we were somewhat rushed, our bill came to around $150 and the waiter was at our table for a combined 5 minutes. I couldn't justify giving $20 for 5 minutes of work.

I've also been on both sides of the coin and as a server I knew that if I gave crappy service, I'd get a crappy (or no) tip. I always did my best to go above and beyond to make the people I served feel pampered or special or like part of the family. I never expected a tip because I was already being paid but I knew that if I did my job to the best of my ability, I'd get a tip. It seems like people working in the wait staff industry just expect to receive a tip and I actually like hearing stories of people getting bad service and tipping accordingly. My wife always likes to tip generously even if it's bad service and I've stopped her before (in front of the server) and explained why we weren't leaving that big of a tip (we didn't go back to that restaurant again).

A tip is "Never given, always earned" or at least it should be.

So at your job should the amount of money you make depend on how well you performed that particular day? And the person that gets to evaluate you is not someone who understands the industry but your client instead. If you have a bad day or have to many deliverables to get out that day should your pay be cut?

To many factors like the 1hr for food our outside of the servers control for them to be evaluated on. Just read any Springs1 post for how disgusting the practice of tipping for service is.

[CorsiHockeyLeague]

Originally Posted by GGG

So at your job should the amount of money you make depend on how well you performed that particular day? And the person that gets to evaluate you is not someone who understands the industry but your client instead. If you have a bad day or have to many deliverables to get out that day should your pay be cut?

Um... Sure. All of this seems pretty justifiable to me.

[GGG]

Originally Posted by CorsiHockeyLeague

Um... Sure. All of this seems pretty justifiable to me.

Really so your willing to take a 50% hit on your wage because Springs1 was unreasonable. Or because someone else at the organization screwed up and the product was substandard?

[CaptainCrunch]

I don't know, I've always tipped between 20% and 22%. the higher if I get really good service. I've never not tipped, if a place doesn't have good service I just don't go back.

There's no such thing to me as a bad waiter, waitress, there's bad management and bad policy, and I can punish them by refusing to return and telling my friends if they ask.

But for the most part, and maybe I'm over romanticizing things, but I don't feel like kicking the crap out of some girl or gal who's been on their feet for 8 hours dealing with people, and maybe a nice tip will turn a sour day into a good day.

And really what's an extra 4 or 5 or 10 bucks?

[MoneyGuy]

Originally Posted by Poe969

I really don't like the whole concept of tipping. I do it, I just don't like the process. If I go somewhere and I'm treated well and things go well, I have no issue tipping. When I get bad service, I don't tip...or I tip extremely low. I don't like that people working expect a tip regardless of how they do their job. The female involved in the picture on the previous page really annoys me...the food took an hour to be served, you're not getting a tip. If something like that happens, the wait staff should be doing something to try and make it up to them, not expect to be tipped. I've been in situations like that where things go wrong but the wait staff will come explain things or work on getting you a free app or a discount or something but to serve them food an hour after ordering then be upset that there was no tip is just selfish. I also don't like the tip by % method. I was at a restaurant with my wife and we were somewhat rushed, our bill came to around $150 and the waiter was at our table for a combined 5 minutes. I couldn't justify giving $20 for 5 minutes of work.

I've also been on both sides of the coin and as a server I knew that if I gave crappy service, I'd get a crappy (or no) tip. I always did my best to go above and beyond to make the people I served feel pampered or special or like part of the family. I never expected a tip because I was already being paid but I knew that if I did my job to the best of my ability, I'd get a tip. It seems like people working in the wait staff industry just expect to receive a tip and I actually like hearing stories of people getting bad service and tipping accordingly. My wife always likes to tip generously even if it's bad service and I've stopped her before (in front of the server) and explained why we weren't leaving that big of a tip (we didn't go back to that restaurant again).

A tip is "Never given, always earned" or at least it should be.

I generally leave ~15% but if I get ****ty service, I leave nothing.

[Strange Brew]

Generally speaking, I look at the tip as part of the cost of the meal, service or whatever. If you go out for a $200 dinner, I prepare myself that it costs $240. I don't really view the tip as a reward or motivation for good service. My ongoing business is the reward for that.

Maybe that not the perfect way to look at it but it removes some of the potential heartburn about tipping for me.

[ken0042]

Originally Posted by GGG

So at your job should the amount of money you make depend on how well you performed that particular day? And the person that gets to evaluate you is not someone who understands the industry but your client instead. If you have a bad day or have to many deliverables to get out that day should your pay be cut?

I have had more than one job where my pay was based entirely upon performance. I will agree that food service is odd that it is based that way; but it is.

When working as a server, there were bad days where I didn't make much in tips. However there were also a disproportionate number of days where I did extremely well. So this person complaining about being stiffed on a $100 tab should have days where they more than make up for it. If the number of times they get stiffed is so frequent that they need to rant about it on social media, maybe they aren't that good of a server.

And while the food taking that long to come out of the kitchen isn't the server's fault, a good server would have found a way to smooth things over with the customer.

[Weitz]

Originally Posted by GGG

I flat tip 15% regardless of service recieved.

Tipping for performance an insulting practice that incentivizes volume of tables pushed through a restaurant instead of good service.

I do think servers trying to shame customers should be fired though. She should have talked to her manager and the manager bar the people from returning

I do the same. Unless service is really, and I mean really bad.

[Yeah_Baby]

You guys realize if the food takes an hour to prepare, is probably not the server's fault right?

[undercoverbrother]

Originally Posted by ken0042

I have had more than one job where my pay was based entirely upon performance. I will agree that food service is odd that it is based that way; but it is.

When working as a server, there were bad days where I didn't make much in tips. However there were also a disproportionate number of days where I did extremely well. So this person complaining about being stiffed on a $100 tab should have days where they more than make up for it. If the number of times they get stiffed is so frequent that they need to rant about it on social media, maybe they aren't that good of a server.

And while the food taking that long to come out of the kitchen isn't the server's fault, a good server would have found a way to smooth things over with the customer.

There it is in a nut shell.

Most customers will accept that things are slow/the kitchen is backed up/somebody didn't come in today. What people won't accept is being ignored or the perception that they are being ignored. If a server doesn't come round and explain the delay people will usually assume it is the server that E'ffed up.

[undercoverbrother]

Originally Posted by Yeah_Baby

You guys realize if the food takes an hour to prepare, is probably not the server's fault right?

Yip, but rightly or wrongly it is the servers responsibility to communicate the issues/hold up with the customer.

[burn_this_city]

Tipping is one of the few instances where cheapskates get to screw over people and feel justified about it.

[Poe969]

The food taking that long might not have been the servers fault, it might have been though; what if she forgot to punch in the order, that falls on her, what if she messed it up and had to get the kitchen to do it again, what if she took a personal call or a break before placing the order or serving it? It could have been anyone's fault but if she would have talked to them about it, explained why or done something to help make it up to them, it probably wouldn't be an issue.

She provided bad service and was tipped accordingly. I'm going to go out on a limb here and say that the fact she's making a big deal out of it reflects her character. If something bad happens at your job, you usually don't complain about it to the world. I know I would try to learn from my mistake, not blame someone else for why I did poorly.

[Poe969]

Originally Posted by burn_this_city

Tipping is one of the few instances where cheapskates get to screw over people and feel justified about it.

Serving is one of the few instances where lazy/entitled people get to complain about not being rewarded for doing a bad job.

goes both ways

[Dan02]

Originally Posted by GGG

Tipping for performance an insulting practice that incentivizes volume of tables pushed through a restaurant instead of good service.

I'm confused here, it appears your thinking is all backwards. Tipping a flat percentage provides incentive to push volume. Tipping based on quality of service provides incentive for quality of service rather then volume.

My personal tipping strategy is minimum 15% rounded up to the nearest 5$ as I dislike carrying pocket change. Of course this is also dependent on my ability to do math if I've had more then a couple drinks but I usually aim for the high side.

As for the particular bill, if they did wait a hour after ordering their food that is pretty egregious. I was out for dinner and drinks a few weeks ago with a friend of mine, and the food was taking a really long time, after about 25 minutes the waitress came around and said she just checked and it would be about 2 more minutes. Well it took about 20 more minutes after that, when she brought the food to the table she apologized and said she talked to the manager about it and they comped the appies. That's quality service, honestly we didn't care that thing were running slow because we were just there to chill and hang out but it was nice to see the management took care of both their staff and customers.

I know if I was out for dinner with a group of friends and we had plans after I'd probably be a little irked if we waited an hour for our food to get out. Not stiff the waitress on the tip irked, but probably not go back to the restaurant again.