You Know What Really Grinds My Gears....The Sequel!

[btimbit]

Originally Posted by GGG

It should be the kids decision, ours wanted to get hers piecered at 5 so we did it then. Even at 5 they can make an informed decision about having to clean them at night, not take them out and that it hurts when it gets done.

It is a permenant change to your childs body as the wholes always leave marks once they have been it for a few years so I certainly don't think parents should ellectively modify their kids appearance even if earings might be socially acceptable. You aren't going to get your kid a tatoo.

You're preaching to the choir, it was done by his dip#### dad before I entered the picture.

[vegasbound]

Originally Posted by BlackArcher101

When was he made aware of your love for horses?

From the very beginning! That I am upfront with. He came with me to a couple rodeos and barrel races already and he knew what he was getting into, being involved with a barrel racer.

[GGG]

Originally Posted by habernac

We have the three strikes rule. After 3 if they haven't answered, ticket closed. When they email back, suddenly it's an emergency. I reply that they'll have to open another ticket. Have a nice day.

The whole IT ticket system grinds my gears.

You have a problem that you describe very well in your opinion, then IT emails back asking you a bunch of questions that they could have figured out by just calling you or remote logging in the machine. Then once you get the information back they "Solve" the problem, close the ticket without ever confirming that the problem is solved. Then when the problem isn't solved they get mad when you try to re-open the ticket instead of creating a new one.

I miss being able to talk to a real IT person, tell them my problem and them fixing it. Now it clear that IT performance is graded on their ability to close out tickets in a timely matter. So the incentive is just to close tickets instead of solve problems.

I am sure the issues you guys face from stupid users is just as gear grinding but all of the hoops now to get simple things done in the ticket system is grating.

[Igster]

Originally Posted by GGG

I miss being able to talk to a real IT person, tell them my problem and them fixing it. Now it clear that IT performance is graded on their ability to close out tickets in a timely matter. So the incentive is just to close tickets instead of solve problems.

I work for a small IT company and this is how we do things. We don't create tickets. The company I was speaking of in my earlier post is an organization that I go to every weekday for 2 hours and play "internal" IT guy. I don't use a ticket system there either. User emails or calls me or comes and sees me, I go to their desk or login to their system and resolve the issue.

[habernac]

Originally Posted by GGG

The whole IT ticket system grinds my gears.

You have a problem that you describe very well in your opinion, then IT emails back asking you a bunch of questions that they could have figured out by just calling you or remote logging in the machine. Then once you get the information back they "Solve" the problem, close the ticket without ever confirming that the problem is solved. Then when the problem isn't solved they get mad when you try to re-open the ticket instead of creating a new one.

I miss being able to talk to a real IT person, tell them my problem and them fixing it. Now it clear that IT performance is graded on their ability to close out tickets in a timely matter. So the incentive is just to close tickets instead of solve problems.

I am sure the issues you guys face from stupid users is just as gear grinding but all of the hoops now to get simple things done in the ticket system is grating.

Works both ways. My emails are clear and concise. Some people can't be bothered to reply in a timely manner, we have 3000+ clients to deal with, we'll move on to the next client.

[BlackArcher101]

Originally Posted by vegasbound

From the very beginning! That I am upfront with. He came with me to a couple rodeos and barrel races already and he knew what he was getting into, being involved with a barrel racer.

Well then I'm out of any possible explanations. Maybe he pulled a Dar Heatherington.

[Igster]

Originally Posted by habernac

Works both ways. My emails are clear and concise. Some people can't be bothered to reply in a timely manner, we have 3000+ clients to deal with, we'll move on to the next client.

And that is why you have a ticket system vs the company I work for. There is no way we could keep track of things the way we do with 3000+ clients. Not a chance.

[Tyler]

People on Calgary Transit, sitting under the 'Don't Be a Chatty Chiahuahua' ads, and yacking on their friggin' phones endlessly

[GGG]

Originally Posted by habernac

Works both ways. My emails are clear and concise. Some people can't be bothered to reply in a timely manner, we have 3000+ clients to deal with, we'll move on to the next client.

Emails suck though. To me they should be purely used for the documentation of information that has already been discussed through a proper form of comunication.

I do agree that users are probably the issue in most IT situations.

[habernac]

Originally Posted by GGG

Emails suck though. To me they should be purely used for the documentation of information that has already been discussed through a proper form of comunication.

I do agree that users are probably the issue in most IT situations.

I need emails because I can't paste an oral approval in a ticket. Most of my stuff requires approvals.

[Dion]

Originally Posted by vegasbound

Dating. And men who pull the "disappearing act." As a girl, I get it to a point because I have pulled the Houdini card too but never like this. But when you've been seeing someone for a couple months, you meet the parents (he met mine as well), friends, family and you think it's going well and then that happens. It pisses me off. And we had plans this weekend to go visit friends down in Kalispell and go look at a couple of horses. I finally just left him a voicemail last night that said "I don't care what happened or whatever, but at least give me an answer about this weekend." For the love of God, a text message would be nice. Just when you think you know somebody!

Better that he showed his true colours now as opposed to later when you might have married him.

[Dion]

Nothing worse than putting a toonie in the coin slot and the wand at the car wash won't dispense any soap. Of course there is nobody around to voice a complaint and get a refund.

[GirlySports]

Isn't there a guy in charge of the car washes?

Like the girl watching over the selfcheck groccery aisle

[Dion]

Originally Posted by GirlySports

Isn't there a guy in charge of the car washes?

Like the girl watching over the selfcheck groccery aisle

Not this one. Just a machine that makes change when you need it.

[19Yzerman19]

Having just terrible luck with Kijiji this month. Trying to get furniture for the new place.

I contact a guy about some cabinets he's selling, which he has listed at $300. I say I'll take them at $300 if he can deliver. He counter-offers saying he'll accept $250 if I arrange for someone to pick them up. I accept, and contact a delivery service and schedule a truck to go to his place tomorrow evening to get the items. All set.

Tonight he e-mails me saying his wife has someone offering $350 for the cabinets and unless I pay him $350 he's selling them to that guy. I sent a reasonably restrained but strongly-worded reply informing him that this was dishonest behaviour and hoping that the extra hundred bucks was worth that to him.

What a dick move.

[Canehdianman]

Originally Posted by 19Yzerman19

Having just terrible luck with Kijiji this month. Trying to get furniture for the new place.

I contact a guy about some cabinets he's selling, which he has listed at $300. I say I'll take them at $300 if he can deliver. He counter-offers saying he'll accept $250 if I arrange for someone to pick them up. I accept, and contact a delivery service and schedule a truck to go to his place tomorrow evening to get the items. All set.

Tonight he e-mails me saying his wife has someone offering $350 for the cabinets and unless I pay him $350 he's selling them to that guy. I sent a reasonably restrained but strongly-worded reply informing him that this was dishonest behaviour and hoping that the extra hundred bucks was worth that to him.

What a dick move.

Its Kijiji man, until you've paid it isn't yours.

[btimbit]

Originally Posted by Canehdianman

Its Kijiji man, until you've paid it isn't yours.

Never really understood this mindset. Not an excuse for manners to go out the window, once you reach a deal that person usually makes arrangements to have it done, like 19Yzerman19's example of booking a truck to pick it up.
I've had stuff sold out from under me before, anywhere from car dealerships to morons on kijiji. It's always a dick move. What if he had to pay penalties now for cancelling the delivery service?

If I'm selling something, I always answer kijiji replies in the order that they're received. If someone contacts me to schedule looking at or picking up an item, then someone else contacts me as well, I always let that second person know that someone else contacted me first, but if they don't want it I'll get back to them. Never had any problems doing this, requires no extra effort on my part. In fact, it's probably easier, because then nobody is getting upset.

[19Yzerman19]

Originally Posted by Canehdianman

Its Kijiji man, until you've paid it isn't yours.

This is incorrect. I made an offer - 300 delivered. He made a counter offer - 250, with me arranging for the items to be picked up. I accepted. That's a legally binding contract. He breached it by selling them to someone else.

Now, it's not worth doing anything about that, because my damages are minimal. However, I could technically sue him. People are really casual with contracting on Kijiji; I was very close to sending a statement of claim to the movers I booked who didn't show up just to make the point that you can't conduct yourself like that without consequences.

Originally Posted by btimbit

Never really understood this mindset. Not an excuse for manners to go out the window, once you reach a deal that person usually makes arrangements to have it done, like 19Yzerman19's example of booking a truck to pick it up.
I've had stuff sold out from under me before, anywhere from car dealerships to morons on kijiji. It's always a dick move. What if he had to pay penalties now for cancelling the delivery service?

Exactly. In this case it wasn't that bad, I just called the moving guys and told them I had to cancel. But what if I'd rented a u-haul or something? I'd be out the cost of the rental. I'd moved a bunch of stuff in preparation for having those things into my living room, and I just had knee surgery a couple of weeks ago so moving things around is not easy. So it was directly inconvenient.

More than that, though, it's just an ####### thing to do. A deal is a deal. If you don't want to commit to a deal, say so - i.e., "first person to put cash in my hand gets it". I've done that before, if you're up front about your terms it's fine. Just don't go back on your word.

[Voodooman]

Recently, my morning Starbucks Grande Pike has RGMG. Not the coffee itself, but the insipid Oprah quotes on the sleeve, hawking her new chai tea.

Today's gem is "Know what sparks the light in you. The use that light to illuminate the world".

What a pile of garbage. The even sadder part is that millions of women take this #### to heart, and think it's helping make them a better person. If you're so shallow that this quote sparks your light, you should kill yourself. Posthaste.

Oprah is the queen of marketing. And running schools that beat young girls. Maybe someone should ask her about those 200 poor Nigerian girls...

[Igster]

Originally Posted by 19Yzerman19

More than that, though, it's just an ####### thing to do. A deal is a deal. If you don't want to commit to a deal, say so - i.e., "first person to put cash in my hand gets it". I've done that before, if you're up front about your terms it's fine. Just don't go back on your word.

lol...sorry, but you're expecting people to do things a certain way? The "right" way? Good luck with that. I used to have high expectations for people in general. I have recently given up. I don't need to stress about it anymore because people are dicks overall. And this is Kijiji...never, ever count on people there to do the right thing.

I'm a newly appointed cynic.