02-19-2013, 02:53 PM
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#921
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Crash and Bang Winger
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Quote:
Originally Posted by Madman
Hopefully I can still get it, the Telus guy on the phone said everything was ok and then he went to finalize the order and another system said there wasn't a port available.
He was going to take it to another department to get it all figured out and call me back.
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that or they switch you to GPON.
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02-19-2013, 02:58 PM
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#922
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Franchise Player
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Quote:
Originally Posted by PsnaP
that or they switch you to GPON.
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I'll let you know what he comes back to me with.
Thanks
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02-19-2013, 03:26 PM
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#923
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Franchise Player
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Yep, they'll have to send a tech out and switch me over to GPON.
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02-19-2013, 04:47 PM
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#924
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Scoring Winger
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What is GPON? I'm dieing to upgrade to 25mbps.
Oh and Telus has the Playboy channel on for $3 per month for 3 months.
Last edited by J Diddy; 02-19-2013 at 04:57 PM.
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02-19-2013, 05:11 PM
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#925
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Scoring Winger
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Welp just got off the phone with Telus and I should have 25mbps in 24 hours via software push. Guess I will believe it when I see it.
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02-20-2013, 06:31 AM
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#926
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Crash and Bang Winger
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Quote:
Originally Posted by J Diddy
Welp just got off the phone with Telus and I should have 25mbps in 24 hours via software push. Guess I will believe it when I see it.
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Loop binding requires a tech visit as it needs new equipment. If your line qualifies for more bandwidth on its own, it just a 'flick of a switch' so to speak. haha
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02-20-2013, 09:51 AM
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#927
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Lifetime Suspension
Join Date: Oct 2011
Location: Cool Ville
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hey PSNAP, how much extra will they be charging for the 25mpbs? I'm excited to finally have it, I can't believe DT calgary was not serviced before.
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02-20-2013, 01:55 PM
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#928
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Crash and Bang Winger
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Quote:
Originally Posted by HELPNEEDED
hey PSNAP, how much extra will they be charging for the 25mpbs? I'm excited to finally have it, I can't believe DT calgary was not serviced before.
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Sorry I dont have pricing details.
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02-20-2013, 02:26 PM
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#929
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Scoring Winger
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Quote:
Originally Posted by HELPNEEDED
hey PSNAP, how much extra will they be charging for the 25mpbs? I'm excited to finally have it, I can't believe DT calgary was not serviced before.
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I was told $10 more a month by the rep on the phone.
Quote:
Originally Posted by PsnaP
Loop binding requires a tech visit as it needs new equipment. If your line qualifies for more bandwidth on its own, it just a 'flick of a switch' so to speak. haha
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So even if I live in a home built in 1983 in an older part of town I may still get my 25mbps via "flick of the switch"? No need for newer infrastructure?
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02-20-2013, 02:32 PM
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#930
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Crash and Bang Winger
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Quote:
Originally Posted by J Diddy
So even if I live in a home built in 1983 in an older part of town I may still get my 25mbps via "flick of the switch"? No need for newer infrastructure?
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Your home could have been built in 1904, it all depends on the outside cable.
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The Following User Says Thank You to PsnaP For This Useful Post:
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02-21-2013, 03:54 PM
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#931
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Scoring Winger
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Sweet! No 25mbps for me. I got the classic...
"Thanks for the wait. Upon checking you are eligible for TELUS Internet 25. However there is no port available on your area for the upgrade."
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02-21-2013, 04:04 PM
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#932
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Franchise Player
Join Date: Jul 2009
Location: Red Deer
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Made the switch today. Setup is on Tuesday. Free TV (hopefully) comes in 3 weeks.
__________________
"It's a great day for hockey."
-'Badger' Bob Johnson (1931-1991)
"I see as much misery out of them moving to justify theirselves as them that set out to do harm."
-Dr. Amos "Doc" Cochran
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02-25-2013, 07:47 PM
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#934
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Crash and Bang Winger
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Quote:
Originally Posted by BigNumbers
Sad news... PsnaP looked into it for me and OPTIK TV customers cannot get 50mbps and TV service  |
Are you sure? telus just called me and offered me an upgrade frm 25mbps to 50 mbps for $3 more for 6 months, and even though i'm in a 3 yr contract, my internet and phone would go to month to month and my optik tv stays locked in. too good to be true?
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02-25-2013, 08:11 PM
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#935
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Crash and Bang Winger
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I dont think 50 AND TV are available with loop binding yet. Not sure why really. You may be on GPON.
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02-25-2013, 09:10 PM
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#936
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Crash and Bang Winger
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Quote:
Originally Posted by PsnaP
I dont think 50 AND TV are available with loop binding yet. Not sure why really. You may be on GPON.
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in all honesty i have no idea what those are but they're emailing me the paperwork this friday, so i'll peak at it then and post any relevant parts. I did just sign up last july so that could be it
In another note, my bill was ridiculously high last month, (around $203, when i signed up for $154) i did add about $17 worth of extras, but i was still over charged. Called telus and they reduced it down to $146 even with the extras for 6 months and then back to $170 after my extra promos expire. My point is, don't be afraid to call them and ask for discounts, just be polite and talk to retention's. 
Last edited by smoothpops; 02-25-2013 at 09:12 PM.
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02-26-2013, 09:26 AM
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#937
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Franchise Player
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Had my GPON installed yesterday.
Wanted to post how good a job the installer did - it's amazing the quality difference between a weekend contractor and an actual Telus employee.
Thanks to Doug at Telus, things look and work great.
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02-26-2013, 10:16 AM
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#938
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Franchise Player
Join Date: Aug 2012
Location: Seattle, WA/Scottsdale, AZ
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Quote:
Originally Posted by smoothpops
In another note, my bill was ridiculously high last month, (around $203, when i signed up for $154) i did add about $17 worth of extras, but i was still over charged. Called telus and they reduced it down to $146 even with the extras for 6 months and then back to $170 after my extra promos expire. My point is, don't be afraid to call them and ask for discounts, just be polite and talk to retention's. |
I had a similar bill. I will call them and find out. They keep trying to charge me for a rental PVR when I bought it outright.
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02-26-2013, 09:56 PM
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#939
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Franchise Player
Join Date: Jul 2009
Location: Red Deer
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Things haven't started well at all.
Technician set up the wrong theme packs and didn't order my NHL Center Ice. Still waiting for them to correct it. Internet isn't delivering near the speed promised. And the PVR cut off the Flame game a half hour early.
It's going to be a long and disappointing three years.
__________________
"It's a great day for hockey."
-'Badger' Bob Johnson (1931-1991)
"I see as much misery out of them moving to justify theirselves as them that set out to do harm."
-Dr. Amos "Doc" Cochran
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02-26-2013, 10:32 PM
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#940
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First Line Centre
Join Date: Mar 2006
Location: Victoria
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Quote:
Originally Posted by Yamer
Things haven't started well at all.
Technician set up the wrong theme packs and didn't order my NHL Center Ice. Still waiting for them to correct it. Internet isn't delivering near the speed promised. And the PVR cut off the Flame game a half hour early.
It's going to be a long and disappointing three years.
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for sports events it's probably best to set up extra time at the end to record, not sure about today but it'll cut off early if it goes past it's time slot because that's optik (or any pvr) only knows is the time slot, it doesn't know if a program extended it's time slot and has to continue recording.
I'm in victoria, but I find my speeds are always about the same constant 24mbps, even seen it at 26-27. If you are watching 3 HD feeds that'll knock about 5-6 mbps off your internet speed.
Last edited by flamesfan6; 02-26-2013 at 10:34 PM.
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