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Old 10-26-2011, 02:19 PM   #1
Scorponok
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Hey CP,

There was this thread about someone ordering a cake from this Chinese cake place and them taking too long, then the company harassing them with 80+ voicemails. I can't seem to find the thread and I was wondering if anyone knows where it went?

My search for "customer service" does not bring me the results I'm looking for, and "cake" doesn't either. Surprisingly though, the first result for Cake is "Flames in on Turris".
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Old 10-26-2011, 02:21 PM   #2
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http://forum.calgarypuck.com/showthr...ghlight=bakery

Should have tried bakery.

Now go vote Wannamaker!
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Old 10-26-2011, 02:22 PM   #3
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Cake is a lie. Vote #Wannamaker.
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Old 10-26-2011, 02:22 PM   #4
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Vote for Wannamaker! You can have your cake when she wins.
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Old 10-26-2011, 02:23 PM   #5
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Less new thread making, more voting for Wannamaker.
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Old 10-26-2011, 02:25 PM   #6
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Quote:
Originally Posted by worth View Post
Cake is a lie. Vote #Wannamaker.
damn, beat me to it.

I shall vote for Wannamaker with extra effort to redeem myself for my reply tardiness.
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Old 10-26-2011, 02:26 PM   #7
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Why are you asking about this?
Is it your girlfriends birthday?
Do you #Wannamaker a cake?
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Old 10-26-2011, 02:33 PM   #8
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This is for the Asian bakery Yamato on Centre Street N and about 13th Ave.

The customer service issue was a very iffy issue if any at all.

Vote for HA, his submission is waaaaay waaaay better than wannadogooder
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Old 10-26-2011, 02:40 PM   #9
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Quote:
Originally Posted by mykalberta View Post
This is for the Asian bakery Yamato on Centre Street N and about 13th Ave.

The customer service issue was a very iffy issue if any at all.

Vote for HA, his submission is waaaaay waaaay better than wannadogooder
Don't they let you not pay for cakes in advance, then phone you like crazy if you don't pick up your cake?
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Old 10-26-2011, 02:51 PM   #10
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From what I remember in the thread, you go to the place, they allow you to make a customized order and give you a time frame as to when it will be done (all without requiring a deposit - rare in Calgary).

Then if you try to call the place a few minutes before the cake could be done to cancel it and maybe they are busy so they dont answer it and you leave a message to cancel and apparently that is what is ok for cancelling a specialized order that you made in person that day.

Then you go on a forum and complain that the owner doesnt want to get screwed on his cake and he calls a few times to see if you are going to pick it up.

Some would think that if you make a customized cake order on day X in person and imply that you need it "quickly" and the business gives you the classic well it could take 4 hours, but some retailers in this city thankfully arent cold hearted ba$tard$ and so they try to rush your cake and then they expect you to pick it up. I dont think its unreasonable but that is just 1 opinion.
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Old 10-26-2011, 03:00 PM   #11
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Let's just let this die.
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