Exactly, because the store has to make money on the trade-in. They have to take the time to clean it, service it if necessary, and market it, so just based on that there's no way that you'll ever get a market price for a trade-in laptop.
At least not with Apple.. if there's margin in the laptop, they might increase the trade-in value if they're getting full price for the new one (a common car sales thing), but I don't think there's much room to negotiate with the price of an Apple laptop is there?
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Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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