Yamato Dessert Harassment Service

[GrrlGoalie33]

Originally Posted by CaptainCrunch

Except that they had called once and left a message that the cake was ready, and the OP didn't get back to them, and they had to phone him a second time, in which he basically announced that he was fisting them. So up until that point they were reasonable.

So at that point they had nothing to lose by hammering his phone 80 times.

Chances are they weren't going to want to do business with the guy again after he flaked.

Maybe next time, return the first message.

Based on the times quoted, I may not have called back right away either.

1. 8:00 he was out for dinner with the gf. By the time dinner is over, I would likely assume that the bakery was closed.

2. I would also assume that they were not open until 10:00am.

Not saying he's right in this situation, but by not requiring a deposit, the bakery assumes all risk for the cake not being picked up.

The OP also states that usually they inscribe custom messages on a piece of white chocolate placed on top of the cake. If this is true, the owner can simply replace the "name plate" and re-sell quite easily for the same $40 and is only out the $3.00 for the chocolate and the time.

[Reaper]

Originally Posted by pylon

3: If anyone ever pisses you off, call and order a Cake in their name, using their phone # from this place.

I prefer to sign people up for transgendered classified ads while using a proxy server.

[Cowperson]

If he really wants to apologize, he should find Mr. Yamamoto's biggest cake making rival, order up a cake that says "Sorry Mr. Yamamoto" on it and have it delivered.

Let's face it, Mr Yamamoto is just begging to have his head frakked with.

Also, if Mr Yamamoto truly doesn't take deposits for custom cakes, I'd find it pretty hard to believe this wasn't the first time he'd been screwed over ..... so I'm assuming he spends pretty much every day between ten and two pm making eighty dials a throw. So, what does he have to lose? Four hours a day trying to sell one cake, that's what.

It's a ludicrous way to run an efficient business.

Cowperson

[Kjesse]

Originally Posted by Cowperson

It's a ludicrous way to run an efficient business.

Cowperson

I disagree with your hyperbole, though snipped most of your post. Its just a mistake the baker make trusting Philly06Cup's character. A seemingly nice guy comes in desperate for a cake for his signficant other "right away", the baker says it will take some time. Philly06Cup says "OK" and the baker trusts him, not even asking for a deposit. He's old school, takes someone's word.

The baker is working hard to meet all orders on time, he doesn't even pause to answer the phone. This is a small hole-in-wall shop.

Philly06Cup took advantage of the baker, trying to save 30 bucks, and the baker got burned. The baker overreacts for sure, and should probably avoid handshake deals, but just because he got burned before doesn't mean he should adopt the philosophy of "trust nobody". It also doesn't mean he needs to insist on a deposit every time. If something happened to me like Philly06Cup has relayed, I'd tell the baker, "sorry you didn't get my message, here's your money, thanks for working fast". This baker is probably rarely burned, and is really angry because Philly06Cup took advantage of his good nature.

The short of this is Philly06Cup is a loser, and the baker wasted his time trusting him.

[Kjesse]

Originally Posted by pylon

3: If anyone ever pisses you off, call and order a Cake in their name, using their phone # from this place.

That's not what happened here. Philly06Cup walked in personally, made personal contact, asked for fast help. The owner complied. Philly06Cup burns him, thinking a voice mail somehow makes him in the right.

I can't understand how anyone can justify the OP's behaviour.

[THE SCUD]

Originally Posted by Delgar

That's not what happened here. Philly06Cup walked in personally, made personal contact, asked for fast help. The owner complied. Philly06Cup burns him, thinking a voice mail somehow makes him in the right.

I can't understand how anyone can justify the OP's behaviour.

I agree 100% - OP's word is worth nothing. Go in, apologize and pay the man, he's obviously not used to being burned by a liar and may have overstepped his bounds a bit, but be a man and do the right thing.

[Hilch]

A bit? lol He phoned him every 3 minutes for 4 hours. He should have kissed that money goodbye after call 10. He clearly has no idea how to run a business, both are at fault but the business made it much worse that the OP. What the business owner is saying is his time isn't worth more than $10/hr.

[Daradon]

I wouldn't go so far as to call the OP a loser, but he should have assumed that without confirmation of the cancellation, the baker was going to go ahead and make the cake. A message doesn't cut it. If I had gotten the machine on my attempt to cancel, I wouldn't have even bothered leaving a message as I wouldn't want to screw up the situation and have a possible outcome like this. I would have gone with the original plan.

That said, the bakers reaction was pretty funny.

[Cecil Terwilliger]

Originally Posted by Delgar

I disagree with your hyperbole, though snipped most of your post. Its just a mistake the baker make trusting Philly06Cup's character. A seemingly nice guy comes in desperate for a cake for his signficant other "right away", the baker says it will take some time. Philly06Cup says "OK" and the baker trusts him, not even asking for a deposit. He's old school, takes someone's word.

The baker is working hard to meet all orders on time, he doesn't even pause to answer the phone. This is a small hole-in-wall shop.

Philly06Cup took advantage of the baker, trying to save 30 bucks, and the baker got burned. The baker overreacts for sure, and should probably avoid handshake deals, but just because he got burned before doesn't mean he should adopt the philosophy of "trust nobody". It also doesn't mean he needs to insist on a deposit every time. If something happened to me like Philly06Cup has relayed, I'd tell the baker, "sorry you didn't get my message, here's your money, thanks for working fast". This baker is probably rarely burned, and is really angry because Philly06Cup took advantage of his good nature.

The short of this is Philly06Cup is a loser, and the baker wasted his time trusting him.

I can't embed it but this is what you're post reminded me of.

http://www.ebaumsworld.com/video/watch/827279/

[sa226]

ok so, had the shop answered when you originally called to cancel and what if they had said "no, you can't cancel your order"

What would you have done? Pick up the cake, but late? Still get the other one?

Yea 80 calls is a jerk move. Sometimes Mom and Pop shops like to operate on "honor code" as a customer service thing. The type of thing you can' t get from the big bad corporations. You took advantage of their "honor code."

I'm sure you're a nice guy and all, but don't be a weenie and just pay for the cake. You ordered it. Regardless of crazy shop owner.

[Cecil Terwilliger]

Well one thing is clear, you absolutely can never stop foot in that store again and you can't pay for the cake.

Should you have cancelled? Depends on when you cancelled and whether or not they'd started working on it.

Should you have paid? Probably but after a guy goes mental you can't go in there again. He's made it so you absolutely can't pay.

[BlackArcher101]

Frankly I'm confused why the OP didn't go back in person to cancel the order. Safeway was within a few blocks was it not? Especially after trying to call and having no one answer. Instead of waiting 5 minutes and calling again, just go there. I would want to make sure the order was cancelled so I'm not on the hook.

I always follow the rule that an order should be cancelled via the same means it was ordered to avoid confusion.

[Bane]

Originally Posted by Philly06Cup

Oh, I can agree that cancelling on them via voicemail is ######y. I think phoning someone 80 times and harassing their voicemail is a douchier move. I was indeed going to go back and buy the cake, but not after these antics.

You were cancelling an order, not breaking up with the baker. If no one at the bakery answers the phone, then there is nothing wrong with leaving a voicemail. That's why businesses have phones and voicemail. Its not the OP'ers fault if the bakery was busy or understaffed.

The baker is just being a dbag harrassing you like that.

[pylon]

Originally Posted by Delgar

That's not what happened here. Philly06Cup walked in personally, made personal contact, asked for fast help. The owner complied. Philly06Cup burns him, thinking a voice mail somehow makes him in the right.

I can't understand how anyone can justify the OP's behaviour.

I don't disagree for a second what he did was lame. If it was me, I would pay the guy for the cake out of guilt.

The only point I was making is this guy is ruthless at collecting his debts, and the OP deserves it for screwing the guy over. I am going to stop by and see if the cake is still available on my way home, and see if I can get it for half price.

[Hammertime]

Don't pay for the cake. If your girlfriend finds out that you succumb to crazy psycho behavior, you'll never be able to break up with her.

[pylon]

Dammit, they threw away the cake. Lady sounded po'd about the whole situation.

Thought I was the guy that ordered the cake, "Why you no pick up cake??!", "How you know about cake?"

Man, good thing I call blocked my number...lol

[fatso]

I'm in the group that thinks once the order was placed and you left the store, you're on the hook for it unless you received acceptance on cancelling the order at the time of cancellation.

BTW, 'Yamato Dessert Harassment Service' is the greatest thread title ever. And, coincidentally, the name of my new indie rock band.

[Winsor_Pilates]

Am I the only one reading this thread as an episode of Curb Your Enthusiasm?

[Pizza]

Originally Posted by Delgar

I disagree with your hyperbole, though snipped most of your post. Its just a mistake the baker make trusting Philly06Cup's character. A seemingly nice guy comes in desperate for a cake for his signficant other "right away", the baker says it will take some time. Philly06Cup says "OK" and the baker trusts him, not even asking for a deposit. He's old school, takes someone's word.

The baker is working hard to meet all orders on time, he doesn't even pause to answer the phone. This is a small hole-in-wall shop.

Philly06Cup took advantage of the baker, trying to save 30 bucks, and the baker got burned. The baker overreacts for sure, and should probably avoid handshake deals, but just because he got burned before doesn't mean he should adopt the philosophy of "trust nobody". It also doesn't mean he needs to insist on a deposit every time. If something happened to me like Philly06Cup has relayed, I'd tell the baker, "sorry you didn't get my message, here's your money, thanks for working fast". This baker is probably rarely burned, and is really angry because Philly06Cup took advantage of his good nature.

The short of this is Philly06Cup is a loser, and the baker wasted his time trusting him.

Agreed.
This isnt some mega chain bakery where they could easily dump a custom made cake and call it a loss. It's a small business, where every sale counts towards someone's livelihood. 20 minutes in from when you first called, they could be halfway in making your cake

I'm beginning to wonder if Philly06Cup was actually called 80 times. I'm betting the real story was that it was probably somewhere like 5 -6 calls and Philly06Cup stretched it to "80 times" to make the bakery look asinine. If that's the case, Philly06Cup is a bigger loser for trying to ruin the reputation of a mom and pop business for what was originally his own fault

[RougeUnderoos]

"Prosecutors in The Hague are bringing up stalking charges against a 42-year-old Dutch woman because she apparently called her poor, beleaguered ex-boyfriend 65,000 times in one year. 65,000! That's a lot of phone calls!"

http://gawker.com/5838322/woman-call...es-in-one-year

Seems kind of fitting.