Allowing employees to surf the Net on company time can actually increase productivity, and employers who turn into Big Brother and try to ban it outright will simply find that personal Web surfing increases, the studies by associate professor Vivien K. G. Lim and graduate student Don J.Q. Chen of the National University of Singapore found.
Browsing the Internet “serves an important restorative function,” the researchers concluded in a study presented Tuesday at the annual meeting of the Academy of Management in San Antonio. And, their second study found that “rather than reducing cyber-loafing, excessive monitoring increases its frequency, as employees invariably view such policies as a form of mistrust that the company has in them.”
CalgaryPuck: Productivity booster?
