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Old 08-04-2011, 10:43 PM   #121
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I bought four 2-litre ginger ales from superstore liquor store last night because i was too lazy to walk across the parking lot. Today i find out that they are a dollar each in the main store while i paid $2.49 for each. Thanks for telling me cashier person... Ass! ARRGH! I hate superstore!
Huh. Who knew?

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Old 08-04-2011, 11:23 PM   #122
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Thanks to this thread when I went camping last week I did not buy my mix at the liquor store.

What would I do without CP?
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Old 08-04-2011, 11:49 PM   #123
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My pet peeve. I own a retail outlet. I have convenient hours and keep line ups to a minimum by having extra staff on, etc. I get people every now and then that get quite irate when they look at a product and go "THIS IS $5 CHEAPER AT WALMART!!!!" and storm off like I just killed their puppy. if I don't like the value of something I'm offered or am looking for, I go elsewhere. Why do people get so irate about $5????
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Old 08-05-2011, 06:51 AM   #124
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My pet peeve. I own a retail outlet. I have convenient hours and keep line ups to a minimum by having extra staff on, etc. I get people every now and then that get quite irate when they look at a product and go "THIS IS $5 CHEAPER AT WALMART!!!!" and storm off like I just killed their puppy. if I don't like the value of something I'm offered or am looking for, I go elsewhere. Why do people get so irate about $5????
Totally understand where the customer is coming from.

I don't mind paying a little bit more to support local businesses, but it really pisses me off when they try and rake the customer over the coals. I feel like I am trying to be taken advantage of.

Mind you, I normally don't make a big deal out of it, I just avoid going back and let everyone I know how overpriced a place is instead.
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Old 08-05-2011, 07:16 AM   #125
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Was it $5 difference on a $50 item? Or a $10 item?
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Old 08-05-2011, 07:21 AM   #126
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Totally understand where the customer is coming from.

I don't mind paying a little bit more to support local businesses, but it really pisses me off when they try and rake the customer over the coals. I feel like I am trying to be taken advantage of.

Mind you, I normally don't make a big deal out of it, I just avoid going back and let everyone I know how overpriced a place is instead.
I don't. What is so hard to understand here? A convenience store has to charge more than a place like Walmart. Walmart makes a few cents on thousands of items per day, while a convenience store makes a few dollars on a few dozen items per day.
If you want to pay low prices, you have to go to the big store and hike around and do the work yourself. If you want convenience, go to the place where someone has already taken all the items and put them in a little store and marked them up - for your convenience.
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Old 08-05-2011, 07:22 AM   #127
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^^^
He said he owns a retail outlet that doesn't mean he owns a convenience store, it could be a safeway or something for all we know.
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Old 08-05-2011, 07:24 AM   #128
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^^^
He said he owns a retail outlet that doesn't mean he owns a convenience store, it could be a safeway or something for all we know.
I think his username might give a clue as to what his retail outlet is. Street Pharmacist. Also, not a place you want to go for bargain basement items.
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Old 08-05-2011, 07:27 AM   #129
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He's a drug dealer?
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Old 08-05-2011, 07:29 AM   #130
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^^^
He said he owns a retail outlet that doesn't mean he owns a convenience store, it could be a safeway or something for all we know.
In a place like Kamloops, that could be one of their mini safeways. I don't really care what the exact scale is, it's definitely smaller than a Walmart. People who think that an independently owned store is going to have the same prices as a mega giant like Walmart are just plain stupid. Not naive, STUPID.
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Old 08-05-2011, 07:38 AM   #131
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Most people don't understand loss leaders either. All the big chains have them, like the 99 cent 2 ltr name brand pop, which they actually selll below cost to get you in the door. Smaller retailers can actually buy product at superstore/wal-mart cheaper than their wholesaler. There is no way they can compete and they don't even try, but the perception to the consumer is that they are way overpriced when they are selling at msrp.

Canadian Tire is really bad for that, as most of their stores are privately owned, and the retailers have no control over the flyers, and all those awesome deals end up costing them money.
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Old 08-05-2011, 10:43 AM   #132
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Most people don't understand loss leaders either. All the big chains have them, like the 99 cent 2 ltr name brand pop, which they actually selll below cost to get you in the door. Smaller retailers can actually buy product at superstore/wal-mart cheaper than their wholesaler. There is no way they can compete and they don't even try, but the perception to the consumer is that they are way overpriced when they are selling at msrp.

Canadian Tire is really bad for that, as most of their stores are privately owned, and the retailers have no control over the flyers, and all those awesome deals end up costing them money.
Lol. Didn't really want to spawn a guessing war as to what I own, but let's say that I am a pharmacist and I own a franchise that works remarkably similar to Canadian Tire. I have no control over prices for the most part. I can change them if I like, but part of the franchise agreement is to hit a planned overall margin, so I have to be careful. I do not "rake customers over the coals". It's pretty simple. There are no hidden costs. You buy it or you don't. The raw cost of a starbucks coffee is a lot lower than there price of their coffee, should they be put in prison? Telling my cashier how much cheaper it is somewhere else may help us review the price, but getting frantically upset won't help. I just don't understand where the anger comes from.

Anyways, as the quote above, loss leaders are an important part of retail these days. I sell my milk $1.30 below cost (4L of skim cost these days is around $5.50) but you won't find it above cost almost anywhere. You do it for two reasons: value proposition and to bring people into your store. It is an incredibly valuable tool, but even then people get mad. I was at a gas station on the north shore here. It was an ESSO, which are also mostly privately owned. Lady walks in and loses it at the cashier because their gas prices are still at $1.30 and just down the road the gas station has moved to $1.19. I politely asked her why she was mad. They clearly post their price on a big sign, and she clearly knows the other stations price. She squabbled a bit about gouging then went on her way. My opinion is that it's this ridiculous sense of entitlement on customers behalf that makes them think we are some sort of public service and how dare profits be made. I am dead against unfair practices like hidden fees, bait and swap, etc., but when the price is clearly stated, there is nothing unethical about it.
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Old 08-05-2011, 10:48 AM   #133
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Lol. Didn't really want to spawn a guessing war as to what I own, but let's say that I am a pharmacist and I own a franchise that works remarkably similar to Canadian Tire.
Does it rhyme with "Flopper's Bug Dart?"
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Old 08-05-2011, 10:50 AM   #134
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I'm going to go to a Pharmacy in Kamloops and just start screaming at the staff because their milk is too milky.
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Old 08-05-2011, 12:07 PM   #135
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I'm going to go to a Pharmacy in Kamloops and just start screaming at the staff because their milk is too milky.
And if you could complain that the Tums taste chalky too that'd be great!
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Old 08-05-2011, 01:28 PM   #136
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And if you could complain that the Tums taste chalky too that'd be great!
Consider it done.
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Old 08-05-2011, 03:53 PM   #137
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Lol. Didn't really want to spawn a guessing war as to what I own, but let's say that I am a pharmacist and I own a franchise that works remarkably similar to Canadian Tire.
Is that you Daryl Katz?
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Old 08-05-2011, 03:54 PM   #138
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Is that you Daryl Katz?
So you're a loan shark?



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Old 08-05-2011, 03:55 PM   #139
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Do not buy anything from the Superstore Liquor store. They dont even refrigerate! boourns.
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Old 08-05-2011, 04:18 PM   #140
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Do not buy anything from the Superstore Liquor store. They dont even refrigerate! boourns.
No fridge = lower costs.

Plus, some of us are smart enough to buy in bulk in advance, thus saving more money. Sadly, they only sell a handful of decent beers there. I usually stock up on wine there every couple weeks.
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