07-04-2011, 05:39 PM
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#2
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That Crazy Guy at the Bus Stop
Join Date: Jun 2010
Location: Springfield Penitentiary
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Mobility or TV?
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07-04-2011, 05:41 PM
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#3
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Lifetime Suspension
Join Date: Apr 2004
Location: Market Mall Food Court
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hahaha like you have not been warned on here before.
Bell sucks ass.
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07-04-2011, 05:41 PM
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#4
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Norm!
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Its funny, because I've been on bell for about 10 years on my mobility and I've never had any trouble when I've dealt with them.
__________________
My name is Ozymandias, King of Kings;
Look on my Works, ye Mighty, and despair!
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07-04-2011, 05:46 PM
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#5
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Franchise Player
Join Date: Sep 2002
Location: I'm right behind you
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I hate Bell so much that I lose it if someone even rings one.
__________________
Don't fear me. Trust me.
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07-04-2011, 05:53 PM
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#7
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Lifetime Suspension
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Quote:
Originally Posted by THE SCUD
you posted a thread to "not go into any detail"?  |
yes, because after 111 minutes on hold, i just about lost my brain and needed to just share.
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The Following User Says Thank You to DementedReality For This Useful Post:
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07-04-2011, 06:09 PM
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#8
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Lifetime Suspension
Join Date: Mar 2010
Location: Easter back on in Vancouver
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And when you do get through to them you're on the line with some guy in India who can't speak english. They can burn in hell.
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07-04-2011, 06:26 PM
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#9
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damn onions
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Quote:
Originally Posted by DementedReality
yes, because after 111 minutes on hold, i just about lost my brain and needed to just share.
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So, now you look like you're prepared to go into detail. Is this where the thread REALLY begins?
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07-04-2011, 06:28 PM
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#10
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Lifetime Suspension
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Not bad. It rhymes. Kind of catchy. 7/10.
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07-04-2011, 06:48 PM
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#11
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Crash and Bang Winger
Join Date: Oct 2008
Location: #### off
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Quote:
Originally Posted by puckluck
And when you do get through to them you're on the line with some guy in India who can't speak english. They can burn in hell.
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I agree! All Indians should burn in hell!
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07-04-2011, 06:54 PM
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#12
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Franchise Player
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Quote:
Originally Posted by puckluck
And when you do get through to them you're on the line with some guy in India who can't speak english. They can burn in hell.
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Really? Anytime I call them it's some Habs fan that can't speak English.
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07-04-2011, 08:16 PM
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#13
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One of the Nine
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I seriously can't believe that they haven't been investigated by the government for being outright liars and thieves. Oh wait, they have...
http://forum.calgarypuck.com/showthread.php?t=106801
I seriously can't believe that all they got was a ten million dollar fine.
Last edited by KootenayFlamesFan; 07-04-2011 at 09:02 PM.
Reason: inappropriate language
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07-04-2011, 09:01 PM
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#14
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Lifetime Suspension
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i just dont have the mental strength to rehash my various gang f***ing they have given me for I cant even count how many years now.
First it was the TV division but its Mobility that has me all pissed off this time. Im so mad for resigning another term contract, its amazing how they get you so tied up you just cant escape!
The culture of that company is so bad, I cant imagine a worse fate then having to work there.
One thing I will share that is so frustratingly arrogant and obnoxious. No matter how many times I ask them to email me confirmation of our discussion, the steps they have promised to take and who will follow up, they tell me they dont have email!
What the hell? you dont have @bell.ca or @sympatico.ca addys for your staff? ya right, more like you purposly dont give staff email. this is a policy decision not made with customer satisfaction in mind. in fact its the opposite.
ok, i am getting my blood pressure up again.
The staff are forbidden by policy to write
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07-04-2011, 09:37 PM
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#15
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Backup Goalie
Join Date: Aug 2002
Exp: 
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Quote:
Originally Posted by DementedReality
One thing I will share that is so frustratingly arrogant and obnoxious. No matter how many times I ask them to email me confirmation of our discussion, the steps they have promised to take and who will follow up, they tell me they dont have email!
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You're a fool. I worked a TELUS for 7 years and they won't send you a e-mail either discussing a specific conversation. They will just do a generic one - only in certain situations- which is that same as Bell. It would not be a long shot to say that rogers, RBC, TD, GM etc call center reps will not write an e-mail either.
BTW what department has made you wait 111 minutes... I've called Bell hundreds of times in the last year and rarely waited more than 30 seconds to 1 minute.
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07-04-2011, 09:38 PM
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#16
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Lifetime Suspension
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+1 for Bell being the worst of the worst!!! I am an ex-customer and they tried charging me hundreds of extra dollars without any way of being able to explain it.
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07-04-2011, 10:00 PM
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#17
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Basement Chicken Choker
Join Date: Jan 2007
Location: In a land without pants, or war, or want. But mostly we care about the pants.
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I used to work at Bell (IT side) and I had no trouble giving out my email address. When I'd need to phone the #####! support lines I'd get the same bs "oh we can't give our personal emails". So I'd look them up in the directory - HA!
Not that it ever did me any good. Internal support was terrible. Especially anything to do with billing, that all went thru Montreal and I think every single person there was a seperatist with a special hate for Anglos.
__________________
Better educated sadness than oblivious joy.
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07-04-2011, 10:03 PM
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#18
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Lifetime Suspension
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Quote:
Originally Posted by CFENT
You're a fool. I worked a TELUS for 7 years and they won't send you a e-mail either discussing a specific conversation. They will just do a generic one - only in certain situations- which is that same as Bell. It would not be a long shot to say that rogers, RBC, TD, GM etc call center reps will not write an e-mail either.
BTW what department has made you wait 111 minutes... I've called Bell hundreds of times in the last year and rarely waited more than 30 seconds to 1 minute.
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yes, i am pretty sure other big companies are just as bad, that doesnt excuse Bell.
i wasnt on hold for 111 minutes, it took them that long to move two of my phones into a new account and then they wanted to charge me $1000 deposit, despite having paid my bill on time for who knows how long they have been tearing me a new sphincter and exceptional credit.
grrr ... seriously, they are so bad.
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07-04-2011, 10:04 PM
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#19
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Lifetime Suspension
Join Date: Jun 2008
Location: On my metal monster.
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Quote:
Originally Posted by CFENT
You're a fool. I worked a TELUS for 7 years and they won't send you a e-mail either discussing a specific conversation. They will just do a generic one - only in certain situations- which is that same as Bell. It would not be a long shot to say that rogers, RBC, TD, GM etc call center reps will not write an e-mail either.
BTW what department has made you wait 111 minutes... I've called Bell hundreds of times in the last year and rarely waited more than 30 seconds to 1 minute.
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1 minute on hold with Bell?
You must have entered the twilight zone. When I wanted to activate my satellite tv I was on hold for 45 minutes, ended up speaking to the wrong guy, then another 45 minutes.
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07-04-2011, 10:05 PM
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#20
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Franchise Player
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Quote:
Originally Posted by CFENT
BTW what department has made you wait 111 minutes... I've called Bell hundreds of times in the last year and rarely waited more than 30 seconds to 1 minute.
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I was on hold for 29 minutes last Thursday. Just to the generic customer service line.
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Bell can goto Hell!
