Shaw Internet - Magical New Speeds and Lots-o-bandwidth, fickle geeks appeased

[DownhillGoat]

Originally Posted by theonlywhiteout

Telus has a 120 usage limit and hasn't enforced with overages, ever

Give it time. I'm sure they're next. If not I guess I'll look at switching if I get a warning.

[Rathji]

Originally Posted by theonlywhiteout

Telus has a 120 usage limit and hasn't enforced with overages, ever

Up to this point, no one in Calgary has ever really enforced overage policy for residential by charging or cutting off service.

If you have Shaw and Extreme or better, it is $1 per gig if you go over 3 months in a row, after being warned twice, according to the OP.

If you have Telus and go over your plan, it is $2 per gig, once they get the ability to figure out where there bandwidth is being used.

I have no problem paying for overages, but I think they need to be way more flexible in how they offer additional bandwidth though. For example, if I call in because I want get some extra data to download 400GB of goat porn, I should be able to use that data right away and not have to wait for my next billing cycle to apply it. Also, they raised the bandwidth caps a few months back, but just lowered them again to their original levels once the who CRTC ruling with Bell basically gave all ISPs the ability to charge.

[theonlywhiteout]

Correct rathje but it seems that Shaws posturing is putting an end to that. And Shaws limit is 50~ gigs lower than Telus'. Just saying.

[Rathji]

Originally Posted by theonlywhiteout

Correct rathje but it seems that Shaws posturing is putting an end to that. And Shaws limit is 50~ gigs lower than Telus'. Just saying.

Shaw is ending the not being charged for overages because they are the last major ISP to have a policy to do so? Interesting logic. I understand you don't like Shaw but how can you possibly come to that conclusion?

Bell goes to the CRTC and are the first ISP to be given the ability to charge, essentially opening the door for all ISPs to do the same. Telus has had it written in the contracts for all customers for its new high speed service since November (maybe longer, but that is the first time I personally saw it) and Shaw, who has just added the charges starting giving people warnings for a couple months before they start actually charging is at fault?

It is just because Telus doesn't have the ability to track the bandwidth? Because I am sure that will stop as soon as they realize how much money they are leaving on the table. I would make a seriously large wager that no matter how incompetent they are, they will have it resolved in a couple months.

Also, the bandwidth caps for Telus internet are (from http://www.dslreports.com/faq/10282):

TELUS High Speed Lite: 10 GB/month.

TELUS High Speed: 30 GB/month.

TELUS High speed extreme 60 GB/month

TELUS high Speed Turbo 100 GB/month

With overages as follows:

High speed light $5 per an extra gig

High speed $2.00 per an extra gig

High speed enhanced $2.00 per an extra gig

High speed extreme $2.00 per an extra gig.

High speed Turbo $2.00 per an extra gig.

No where there is a 50 gig discrepancy, between comparable plan, except Telus has at least double the per GB charges on overages.

[chalms04]

Originally Posted by Rathji

For example, if I call in because I want get some extra data to download 400GB of goat porn, I should be able to use that data right away and not have to wait for my next billing cycle to apply it.

Link?

[BlackArcher101]

Telus' offerings are pretty similar, not that far off. Shaw has the lower caps, but the overage fee's are lower. It's a matter of when Telus starts enforcing, not if.

Telus / Shaw
High Speed Turbo 125GB ($2/GB add'l) / High Speed Extreme 100GB ($1/GB add'l)
High Speed 75GB ($2/GB add'l) / High Speed 60GB ($2/GB add'l)
High Speed Lite 13GB ($5/GB add'l) / High Speed Lite 15GB ($2/GB add'l)

http://www.telus.com/content/interne...ed/compare.jsp

[theonlywhiteout]

edit: I have no interest in getting into an online right with Rathje who seems to think I hate Shaw with a passion and then uses incorrect data to further cheapen the discussion.

TELUS does not enforce data overages. Shaw is about to, and their caps are lower than TELUS. These are facts. Predicting the future and making assumptions can be the territory of others in this thread.

[BlackArcher101]

Originally Posted by theonlywhiteout

edit: I have no interest in getting into an online right with Rathje who seems to think I hate Shaw with a passion and then uses incorrect data to further cheapen the discussion.

Should have stuck with your first message, as this one is clearly stoking the fire now.

For a person who complains about others using incorrect data, you haven't been accurate in this thread either.

[theonlywhiteout]

Originally Posted by BlackArcher101

Should have stuck with your first message, as this one is clearly stoking the fire now.

For a person who complains about others using incorrect data, you haven't been accurate in this thread either.

where have i been inaccurate exactly?

Edit: what also bothers me is clearly Rathje is entering this debate with an agenda or a very obvious bias.

[BlackArcher101]

Originally Posted by theonlywhiteout

where have i been inaccurate exactly?

Edit: what also bothers me is clearly Rathje is entering this debate with an agenda or a very obvious bias.

You over exaggerated the cap difference.

Originally Posted by theonlywhiteout

Correct rathje but it seems that Shaws posturing is putting an end to that. And Shaws limit is 50~ gigs lower than Telus'. Just saying.

[theonlywhiteout]

honest mistake, on the Shaw website they have their speeds listed at 15, then 7.5 , then warp. I currently use Rogers, Shaw, Telus. My bias and preference is for those who give me the best deal and value.

[DownhillGoat]

Originally Posted by Rathji

For example, if I call in because I want get some extra data to download 400GB of goat porn,

How can goat porn not fall under the exemption along with VOD?

[Rathji]

Originally Posted by theonlywhiteout

where have i been inaccurate exactly?

Edit: what also bothers me is clearly Rathje is entering this debate with an agenda or a very obvious bias.

My bias is against incorrect data in this case.

The post I was responding to totally ignored the overages fees that are twice as much, and drastically misstated the cap differences. They also implied Shaw was at fault for these charges coming into play, which doesn't make sense since all ISPs have the charges in there policies now, and the last ISP to do so was Shaw.

I will totally admit that Telus has a superior offering when it comes to some products, Optik TV being the clear winner in available offerings for Calgary TV. I also am a believer that Shaw is a better ISP than Telus, this is probably based on my historical view of Telus, and not as much due to the current product offered, which seems to be pretty good for what normal people need.

[mykalberta]

Telus has *had* the bandwidth caps for at least 10 years if not longer in their contracts, they have just never enforced them. This is the first time I have heard of someone actually charging for overage. That was one of the few reasons I had stuck with Shaw because I was worried for the day Telus would start charging.

With Telus there is no way they dont know the amount of bw each customer uses, they just choose for the moment not to release that data. If they decide to match the supposedly new Shaw policy then they will be releasing the data useage statistics.

I am firmly on the side of traffic shaping at peak times rather than bandwidth charges. Bandwidth is essentially free, the only expense is the infrastructure and maintenance required.

Also, considering the less dense living environment in Canada, its unfair to compare what we pay vs Europe, Japan etc. The US is the closest fair comparison there is and even they dwarf our population density.

[theonlywhiteout]

http://stopthecap.com/wp-content/plu...d+12-20-10.flv

[Rathji]

Originally Posted by BlackArcher101

Telus' offerings are pretty similar, not that far off. Shaw has the lower caps, but the overage fee's are lower. It's a matter of when Telus starts enforcing, not if.

Telus / Shaw
High Speed Turbo 125GB ($2/GB add'l) / High Speed Extreme 100GB ($1/GB add'l)
High Speed 75GB ($2/GB add'l) / High Speed 60GB ($2/GB add'l)
High Speed Lite 13GB ($5/GB add'l) / High Speed Lite 15GB ($2/GB add'l)

http://www.telus.com/content/interne...ed/compare.jsp

Thanks for the updated number. After I posted I suspected that the stuff I posted might not have been current, since it was from an intermediate source, so I am glad you found the correct info directly from Telus.

Originally Posted by mykalberta

With Telus there is no way they dont know the amount of bw each customer uses, they just choose for the moment not to release that data. If they decide to match the supposedly new Shaw policy then they will be releasing the data useage statistics.

I am firmly on the side of traffic shaping at peak times rather than bandwidth charges. Bandwidth is essentially free, the only expense is the infrastructure and maintenance required.

Telus claims that they currently don't have a system set up to determine which services are using which bandwidth, since all of their offerings use the same 'type' of traffic. I have no reason to doubt these claims, and assuming they are correct, it really wouldn't take much for them to accurately implement and test the tracking.

[mykalberta]

Telus can send press release after press release all they want. They arent obligated to release the traffic usage statistics to users if there is no penalty for going over.

Telus only issue would be differentiating Optic from Web traffic sine they only offer 3 home services and their phone service so far doesnt run through VOIP. I would be extremely surprised if they didnt have a method for determining Optic bandwidth based on device usage. Every home router has that functionality built in based on IP address of the computer.

[SebC]

This is clearly anti-competitive behaviour - they're using their grip on internet to help their Cable TV business compete with Netflix. Thanks CRTC, you're useless.

[GGG]

Originally Posted by SebC

This is clearly anti-competitive behaviour - they're using their grip on internet to help their Cable TV business compete with Netflix. Thanks CRTC, you're useless.

Really shaw should be forced to charge there customers for HDTV bandwidth at the same rate they charge for internet bandwidth. The Cable service should only charge for content and the internet service for bandwidth.

However if they did implement a system like this I'm sure they would find a way to charge more for the service.

There is also a good degree of competition between shaw and telus. If you call their retentions department and threaten to quit they will cut your bill quite substantially. I am sure bandwidth caps are also negotiable.

[Draug]

Originally Posted by theonlywhiteout

doing more reading online this move is almost exclusively due to netflix, googletv and appletv. i fully expect telus to follow suit soon. telus tv/shaw tv cant compete with online services so this is why this stuff is happening.

consumers need to stand up for their rights and fight back against this kind of crap.

How would you suggest doing that? A person cant go without net access, and Telus/Shaw are really the only options....