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Old 03-15-2009, 06:00 PM   #1
evilcougar
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Default girls night out series of unfortunate events

the RED PIANO piano bar on bourbon street in edmonton SUCKS.
i went up to edmonton with a friend to join up with 4 of our friends that live there for a weekend of girls fun. we made reservations at the Red Piano weeks ago.

we show up for our reservation, and were seated in a booth with absolutley no view of the pianos at all. so, we looked around and saw that there were several other booths empty with a perfect view, so, i asked the guy at the front door if we could move. he said no b/c they have bigger groups coming that reserved before we did, but that if they didn't show up we could move. so, that was fine, but then i looked around at the other booths and they seemed to be the same size. but, whatever, the show wasn't on yet, so, i figured, we'll just eat our food, and then at like 9 if the other groups hadn't shown up yet, we will ask again to be moved.
so, we order our food, one girl got the wrong order, and another girls order was cooked completely in salt. it was brutal. so, the one that got the wrong order told the waitress that wasn't what she ordered, so, it was sent back. the girl whos food was cooked completely in salt, sent her meal back as well but was told that she will still be charged for it b/c she took a few bites.

finally the girl who got the wrong order got her correct order AFTER the rest of us were done eating.
so, we're like, ok, well, stuff happens.....thinking this would be the end.
then we order another round of drinks. when the drinks came, i got the wrong one. but by the time i realized it, the waitress was gone. so, i drank it anyway b/c at this point, we were only getting service once every 20 minutes of we were lucky.

finally when the waitress came back, i said, thanks for the drink before, it was tasty, but can i please have the drink i originally ordered? the waitress said, that WAS the drink i ordered. i said NO. the drink i ordered doesnt' come with a sugared rim.
she sd OH. well, i guess the drink order got screwed up. i said...DUH you think?
so, she brings me my drink and by this time, enough annoying stuff has happend that we want to talk to the manager. LOW AND BEHOLD...the manager is the guy i asked if we could move to another table.
he comes over to the table we make our complaint, AND we want to be moved. he literally told us that we were less important than the owners friends who MIGHT show up and that we can not move tables.
he also told us that he was not willing to comp the girls food who got the wrong order...BECAUSE SHE ATE IT..........................half an hour AFTER we were all done eating.
so, we finally convince him to move us...SHOCKINGLY the table he moved us to, is SMALLER as i suspected. not bigger like he told us originally.

so, now we're just all kinds of angry and ask for the bill.
we get the bill.....we were overcharged by $200. there were 3 entrees on there and 2 appetizers we did NOT order.
so, we get the "manager" back and he asks...are you sure you didn't order this food?
OOOOOMMMMMMMMMMMGGGGGGGGGGGGG now you're calling us liars? ask your half witted waitress for clarification for god sake!!!!

so, he takes the bill away, comes back..ITS STILL WRONG. so, we physically pulled out a pen and wrote on it what we ordered and crossed off the stuff we didn't order and sent it back. it came back WRONG AGAIN! so, one of our girls got so mad she demanded to speak to the owner.
she came back with the correct bill this time but NO COMPENSATION at all.
i can not get over the sheer brutalness and stupidity of this establishment and i can not believe that this "manager" is actually in a position of importance. he can't possibly be a manager b/c i can not imagine any SMART business owner putting a person that clueless about customer service in charge of anything including washing dishes.

in the end, we paid the bill...angrily...went to a pub a couple doors down, but then decided that we should go back to the hotel and drink in the lounge where we'd have all the room in the world. low and behold the service was great and the drinks were $3 cheaper.
RED PIANO IN EDMONTON SUCKS.
if anyone wants a good piano bar experience (which i highly recommend) you should go to aussie rules in calgary. every table has PERFECT view of the pianos, the food is good and the staff have more than a 70 iq.

Last edited by evilcougar; 03-15-2009 at 06:25 PM.
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Old 03-15-2009, 06:08 PM   #2
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Well, alrighty then.
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Old 03-15-2009, 06:13 PM   #3
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cliffs please
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Old 03-15-2009, 06:14 PM   #4
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I confess I thought this thread was going to be about something else
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Old 03-15-2009, 06:18 PM   #5
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I confess I thought this thread was going to be about something else
LOLOL i wish it were...
i had to vent. it was way to much stupidity jam packed into 3 hours.
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Old 03-15-2009, 06:20 PM   #6
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Hard to read and follow with no spaces between paragraphs.
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Old 03-15-2009, 06:20 PM   #7
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cliffs please
Don't go to Edmonton.
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Old 03-15-2009, 06:21 PM   #8
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They treated you like shat because you didn't have a mullet. Next time, get a mullet and you should be good to go.

And I agree, big bodies of text like that a really hard to read.
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Old 03-15-2009, 06:26 PM   #9
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no tip. brutal service like that gets nothing from me or my friends.
sorry bout the lack of spaces. i copy and pasted it and the spaces went away. i didn't check it before i submitted.
fixed now.
and agree on the mullets. have to try that next time....but hopefully there wont be a next time...
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Old 03-15-2009, 06:35 PM   #10
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Wow! That's brutal! So much blatent disrespect towards customers is unacceptable. Don't dine there again.

The part I am especially in shock about is how the restaurant grossly overcharged you. That's nuts.

Being honest, if it was that atrocious, refusing to pay until you actually can speak to the owner might have been an option. That is amazingly bad treatment of customers.
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Old 03-15-2009, 06:36 PM   #11
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I was going to point you towards restaurantthing.com in order to avoid another incident, but it appears you've already been.

Thanks for getting the word out.
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Old 03-15-2009, 06:38 PM   #12
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cliffs please
Edmonton sucks, and West Edmonton Mall is the epicenter of the suck.


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I confess I thought this thread was going to be about something else
Yes. When I open a thread written by "evilcougar" about an unfortunate "girls night out", I expect, at the very least, someone having hooked up with a young lad she used to babysit, or something similar.
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Old 03-15-2009, 06:40 PM   #13
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well you learned a hard lesson..you went to Edmonton so you kind of deserved it
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Old 03-15-2009, 06:41 PM   #14
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Yes. When I open a thread written by "evilcougar" about an unfortunate "girls night out", I expect, at the very least, someone having hooked up with a young lad she used to babysit, or something similar.
Yeah... that would be the PG version of it yes...

...
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Old 03-15-2009, 06:42 PM   #15
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LOLOL sorry, i will try not to disappoint next time. just had to vent. hopefully the annual girls weekend next year will be a series of fortunate events and there will be way better stories to share...
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Old 03-15-2009, 06:44 PM   #16
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well you learned a hard lesson..you went to Edmonton so you kind of deserved it
ugh, i know...alas one of my best friends lives there...i do make sure and crack as many deadmonton crapfilthsh#tmonton jokes as possible.
and i did have to shower immediatley upon return to rid myself of mullett lingering filth.
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Old 03-15-2009, 06:49 PM   #17
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There's no pleasing some people.
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Old 03-15-2009, 06:51 PM   #18
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Well... you did go to a restaurant in a mall... shouldn't have had high expectations.

How come you had a girls night out in a mall btw? I can think of a ton better places for a nice meal and drinks in Edmonton.
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Old 03-15-2009, 06:52 PM   #19
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She didn't spend six years in Evil Cougar School to be called "miss".
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Old 03-15-2009, 06:55 PM   #20
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Quote:
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Well... you did go to a restaurant in a mall... shouldn't have had high expectations.

How come you had a girls night out in a mall btw? I can think of a ton better places for a nice meal and drinks in Edmonton.
i didn't book it. i just agreed to come. i actually didn't even know it was in the mall until my friend dragged me thru that god forsaken place during the day for some shopping and i saw a sign for it.
ps i agree that edmonton sucks and that west ed is the epicentre of suck.
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