Quote:
Originally Posted by ken0042
"Sorry- what I meant was that we have two different shades of yellow available. As mentioned maize yellow is a very bright lemon colour, and gold yellow is like what the Bruins or Flames use. So please choose one of the following:
Maize Yellow
Gold Yellow
Or if you prefer, I can pick one of the two for you."
(Coming from somebody who like many guys can't differentiate different shades of colours. People still get mad at me for calling printer toner "red" or "blue.") 
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this isn't the first time i've had issues with this customer. he's VERY frustrating to deal with.
i'm pretty sure i was quite clear in my first email that there was 2 different shades of yellow
...and i would NEVER pick a colour for a customer. this is how it would go down with these guys.... chris, you picked the wrong shade, my customer is refusing the product, so we're not paying you for the work you did AND you have to make this right. so we're going to reorder this entire order, mark the product up on the wholesale cost, air ship it to you and once it's ready we're going to air ship it to the customer... .oh yea.... and you're paying for all of that. ...chalk that up to 'experience'
if you can't differentiate between different shades of colours you probably shouldn't be in an industry that deals day in and day out with garments and logos
i've asked other guys that have dealt with this same individual in the past and they agree with me that the dude just isn't all there