Quote:
Originally Posted by Ashartus
Credit cards are at least as bad. I had a purchase declined so had to call the company to get it go through. I called the number on my card, waited on hold for an hour only to get told that person can't help me and needs to transfer me to another department, leaving me on hold for another hour and a half. Same thing happened to my wife with a different company, she was on hold for an hour, transferred to another department and left on hold for over 2 hours.
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Its a nightmare. Actually trying to speak to a human is nearly impossible.
And the Callback option isnt much better. The first time my wife tried it selecting the callback option just instantly disconnected her and the second time she input all the information and then days and days went by with no callback.
Back on hold she went...
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