Quote:
Originally Posted by Daorcey
The problem is that The City has developed using different organizational software for different departments and 311 doesn't yet fully work with them. THIS IS GETTING FIXED THIS YEAR! In Roads, for example, when a 311 request comes in and the person on the other end confirms they have received it and added it to the work schedule, it gets marked as "closed" on the 311 system. Yeah, we know that's ridiculous and that's why we've been pushing hard for a fix.
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Haha, that sounds about right. Any chance while they're fixing this, they can also look into why we're still submitting large amounts of paper copies of drawings to various departments? I'm supposed to submit some hodgepodge of half size, full size, and even laminated drawings for a project. Just take the DVD and print them if you really need them!