Quote:
Originally Posted by Daorcey
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The problem is that The City has developed using different organizational software for different departments and 311 doesn't yet fully work with them. THIS IS GETTING FIXED THIS YEAR! In Roads, for example, when a 311 request comes in and the person on the other end confirms they have received it and added it to the work schedule, it gets marked as "closed" on the 311 system. Yeah, we know that's ridiculous and that's why we've been pushing hard for a fix.
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Real question is how many 311 app requests do I have to log about the same shoddy light timings before it piques the interest of someone in the roads/signals department?
Semi related note: Pootman's EA mentioned a couple years back they were waiting for new software providers for the C-train at-grade intersections, since the current ones were so terrible. From what I can tell, they remain terrible. Any news on that front?