Quote:
Originally Posted by fotze
If a manager has resorted to read receipts to check out who is reading what they sent out, then they probably aren't the right person for that job.
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Not all jobs are equal, and most managers don't oversee 4 dozen people. During certain seasons a manager can't afford to even pull small groups of people to have a training session for small procedure changes. Best to disseminate information to the employees and put the onus on them to acknowledge the receipt of that information.
Documentation, documentation, documentation.