Quote:
Originally Posted by Springs1
The employer wants to satisfy the customer in order to make money, so they will do what the customer wants.
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Within reason. The employer wants to satisfy the customer in order to make money, true. Implying that they will do whatever the customer wants just to make an extra $2, is crazy.
Quote:
Originally Posted by Springs1
No, as I pointed out earlier JT said that if the customer doesn't want it, they don't "have" to take it.
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No you don't have to take it. But sane people don't get upset about it, they just say 'No thanks'
Most restaurants have a simple policy. A guests drink should never be empty. If you're drinking a coke, and it's a third full, they should bring you another coke immediately. The guest shouldn't have to ask every time, since them ordering a coke implies that they want coke.
Quote:
Originally Posted by Springs1
No, because I do get things how I want it a lot of times. You live in a fantasy world to think that someone that isn't paying for the service gets to rule it.
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No, I live in the world of managing successful restaurants. Luckily my customers aren't crazy like you are. You don't get to 'rule' the service, you simply receive it. If you like it, tip well. If you don't like it, don't tip well. But don't get all huffy and puffy because a server did something that wasn't 100% to your specifications, like bringing you a free refill before you ask for it. That's simply insane.