Quote:
Originally Posted by Turner
I have only dealt with Silverhill service but they have always been top notch. When I was a single lad owning an Integra GSR, I would bring it there for service and they would always treat me exactly like the 50 year old customer behind with big money. That is a reason why our family will always have an Acura SUV in the garage. Highly recommend the service side. Sales is another story.
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My experience was the exact opposite at NW acura. I was waiting for my car to get an oil change one day, when in walks my buddy's dad. I start talking with him, he's getting an oil change too. Both of us had appointments, mine earlier than his by 30 minutes. He was out pretty shortly after arriving and I was kept waiting for well over an hour longer. I haven't been back to northwest since then.