Quote:
Originally Posted by sclitheroe
I'm going to guess it's because their contract to deliver is with the shipper, not with you. It's really Apple that should give you the option of requesting the item be held at a depot, otherwise UPS is obligated to carry out the service level indicated by the shipping option Apple chooses.
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You're right, and I was going to add something to that effect, but it's only a minor part of my annoyance with them, which is based on numerous episodes of crappy customer service on the part of UPS.
Anyway, I'll just be patient and enjoy my weekend.