Quote:
Originally Posted by moon
Yes I am serious.
It was a $40 cake, not some multi-million dollar project that he backed out of after weeks or months of work.
Businesses (and people) have voice-mails for a reason and it isn't crazy to expect a business to check that during operating hours.
I guess he had no idea but if he was told that the baker had a big order to fill and that would mean the cake that normally takes 30 mins to make would now take 1.5-2 hours it is pretty reasonable to expect that the reason is the big order has to be made first.
I am not a master baker but I doubt that the cake would take longer to bake because of a large order being made at the same time.
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I guess you've never had any experience making baked goods before. Have you ever baked anything and then put icing and decorations on it as soon as its taken out of the oven? If you have done it before, how do you expect a cake to be done in 30 minutes? Do you really buy the fact that the OP states it takes 30 min to make a cake? 30 minutes would be the time to go from taking the order, gathering and preping the ingredients and equipment, putting it all together and baking the cake. You also have to let it cool for awhile so the icing and decorations dont melt and run off. Making and having ready the icing takes time too. The other part of cake making involves being artisitc with your icing. You have to make it visually attractive to appeal to the customers eye, and that takes more time and careful piping because you cant just slap on icing.
Now imagine going through all that work, then when you're done at the 4 hour mark (because it's a special order which the customer has indicated he'd pick up soon, so you'd have to be quick to meet that deadline) and then you just found out that the same customer just left a message on the phone, cancelling his special order for safeway cake. Now you realize all that time and resources you've spent is all for nothing. Not only that, but because you've lost money, the next order you have to do is not really for profit, but only to help you break even from the losses of the previous order
Quote:
Originally Posted by moon
It is a freakin' 40 dollar cake that likely cost the baker what 10 bucks to make?
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a $10 loss? really?
I guess you've never been a small business owner either