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Originally Posted by habernac
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That's not a dedicated passport office though, so the wait is longer (20 business days, compared to 10 at a passport office).
If you're travelling within 6 weeks, they advise you to not use a Service Canada office. It's basically the same turn-around time as if you mailed it in because they don't pre-review the application like they do at a passport office to ensure everything you're submitting is good.