Quote:
Originally Posted by onetwo_threefour
As for PsYcNeT's post, I would submit that you are gettting it totally wrong. People aren't upset that it's a text, they're upset that people are taking information acquired from what should have been the innocuous act of leaving your contact information with a business that would need to contact you for business reasons and using it to contact you for other reasons. I don't think it's old fashioned for a customer to expect the business they deal with to have trained their employees not to take personal advantage of information obtained in the course of their duties. In fact it is a fundamental employmet principle that that information is the property and responsibility of the employer. It's not about being a fuddy-duddy, it's about responsible business owners and employees. (And a little bit of creepiness too.)
|
Here's what I'm looking for. Discourse.
It's indefensible that he garnered her information from the workplace, and I'm not disputing that.
However, I honestly think people
are far too assuming in what they can and cannot expect from businesses and their teenage under-trained employees.
We shake our heads and shrug it off when a fast-food joint can't even do something as basic as clean the bathroom properly, and we either a) don't go there again, or b) don't use the bathroom there. Thats a consumer choice.
Now, a real stick-up-the-rear would likely complain to management, but misses the point entirely that
PEOPLE ARE IDIOTS and young people (like the type pathetic enough to work at a cell-phone store) are probably even bigger idiots.
Now, this is not to say it is anyones fault if some moron breaks the law and uses your info unscupulously.
All I'm really getting at I guess, is people shouldn't be so indignant and self-righteous, or more importantly, surprised.