Quote:
Originally Posted by blankall
ordered a tv online. It broke. Got a new one. They never picked up the old one.
Are they going to pick it up? or am i responsible for returning it?
Definitely don't want to get charged for two
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I have returned large items to other online retailers. They will usually give you a phone number for the courier company, who will come and pick up the item at the retailer's expense. They may even send labels or other paperwork for the return, to attach to the box. Check the emails they sent you. For sure, it must be returned in its original packaging with all cables, manuals, etc..