that's the issue I have right now, with the same TV. When I was bringing my tv home after replacing the bulb the rag wrapped around the ratchet part of my ratchet strap slipped off, and the ratchet was banging on the screen, eventually smashing through both screens (yes, there are two, one protective screen, one projection screen). The cost of the screens alone is around $380-400, about 220 for the protective, around 180 for the projection. The labour would be minimal, as it's about a 10 minute fix from what I've been told. I have been dealing with Japan Video out of Edmonton, and they can get the screens easily enough, but if you go to the Toshiba website there must be some Toshiba repair dealers listed in Calgary, any one of which should be able to get the screens and replace them if you can't do it yourself.
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