Calgarypuck Forums - The Unofficial Calgary Flames Fan Community
Old 02-01-2011, 11:16 AM   #21
wooohooo
#1 Goaltender
 
wooohooo's Avatar
 
Join Date: Apr 2006
Exp:
Default

Quote:
Originally Posted by VladtheImpaler View Post
I have the whole Shaw bundle (phone, net, TV) and it looks like I can get the same service for about $50 less through Telus. I heard bad things about Telus before, but does the Optik stuff make it much better?
My parents had the Telus pre-optik stuff and it was a nightmare. However, after they switched to Optik, I honestly think it's better than shaw. A lot more user friendly but I haven't really had the chance to really test it out.
wooohooo is offline   Reply With Quote
The Following User Says Thank You to wooohooo For This Useful Post:
Old 02-01-2011, 11:22 AM   #22
Madman
Franchise Player
 
Madman's Avatar
 
Join Date: Mar 2004
Exp:
Default

Quote:
Originally Posted by VladtheImpaler View Post
I have the whole Shaw bundle (phone, net, TV) and it looks like I can get the same service for about $50 less through Telus. I heard bad things about Telus before, but does the Optik stuff make it much better?
Hands down, yes.

The Shaw guide is terrible and the remote is mind numbingly insane.

Telus' all new guide system is outstanding and they are constantly updating their system.

I have confirmation one of the next upgrades to the system will be to pause live TV from the non-PVR boxes.
Madman is offline   Reply With Quote
The Following User Says Thank You to Madman For This Useful Post:
Old 02-01-2011, 11:35 AM   #23
8sPOT
Powerplay Quarterback
 
8sPOT's Avatar
 
Join Date: Sep 2002
Location: Calgary, AB
Exp:
Default

So I obviously am getting the bare bones 1 HD and 2 SD, I called to complain when I switched back in October and they gave me some free channels etc.

What I want to know is, she told me that in 3-6 months the bandwidth (or whatever it's called) will be increased and I could then watch 2 HD's at once.

Is this true or possible? I am in Strathmore, and she seemed to be getting this info from the screen she was looking at.
8sPOT is offline   Reply With Quote
Old 02-01-2011, 11:38 AM   #24
Madman
Franchise Player
 
Madman's Avatar
 
Join Date: Mar 2004
Exp:
Default

Yes, they can tell right from looking at your account if you qualify for more HD streams - they should be able to look into an ETA for a bandwidth increase I would think.
Madman is offline   Reply With Quote
Old 02-01-2011, 12:00 PM   #25
theonlywhiteout
Lifetime Suspension
 
Join Date: Oct 2010
Location: Calgary
Exp:
Default

by the time a CSR or LNR rep will look at the account and see a eta for a bandwidth increase usually its only a month or two away tops. bandwidth and network upgrades is still job 1 at telus, expect to get better bandwith s ooner than later
theonlywhiteout is offline   Reply With Quote
Old 02-01-2011, 12:05 PM   #26
Mazrim
CP Gamemaster
 
Mazrim's Avatar
 
Join Date: Feb 2010
Location: The Gary
Exp:
Default

My dad tried to switch from Shaw to Telus. He called, set up an appointment and everything. A couple days later he called to ask for a second HD box on top of the one he was getting, and all of a sudden they said they couldn't even install the basic package because the network was full in his area. How could they even set up a service appointment in the first place?

The lady at Telus gave him quite a bit of lip for asking her to confirm that it was in fact not possible so he was pretty turned off by the whole thing.
Mazrim is offline   Reply With Quote
Old 02-01-2011, 12:10 PM   #27
Flash Walken
Lifetime Suspension
 
Flash Walken's Avatar
 
Join Date: Sep 2005
Location: The Void between Darkness and Light
Exp:
Default

Any telus csr's on here that wouldn't mind me asking them some questions via the old private message, please message me.

I'm generally unhappy with my shaw service.
Flash Walken is offline   Reply With Quote
Old 02-01-2011, 12:44 PM   #28
VladtheImpaler
Franchise Player
 
VladtheImpaler's Avatar
 
Join Date: Jun 2008
Location: Calgary
Exp:
Default

Quote:
Originally Posted by Flash Walken View Post
Any telus csr's on here that wouldn't mind me asking them some questions via the old private message, please message me.

I'm generally unhappy with my shaw service.
I'm in the same boat. Just ask on here, so that we can all benefit at the same time.
__________________
Cordially as always,
Vlad the Impaler

Please check out http://forum.calgarypuck.com/showthr...94#post3726494

VladtheImpaler is offline   Reply With Quote
The Following User Says Thank You to VladtheImpaler For This Useful Post:
Old 02-01-2011, 12:52 PM   #29
PsnaP
Crash and Bang Winger
 
PsnaP's Avatar
 
Join Date: Dec 2010
Exp:
Default

Ask away.. Ill do my best to help out.
PsnaP is offline   Reply With Quote
Old 02-01-2011, 12:53 PM   #30
photon
The new goggles also do nothing.
 
photon's Avatar
 
Join Date: Oct 2001
Location: Calgary
Exp:
Default

I'm very happy with Starchoice, but a good deal is always good to find.. Anyone know if they have it out in Chestermere? Their website for seeing if it's available in your area is broken and I have an irrational dislike of Telus so I want to put off calling them

What do they do in a case where the only link to a place is coaxial? Will they run a network drop?
photon is offline   Reply With Quote
Old 02-01-2011, 12:55 PM   #31
PsnaP
Crash and Bang Winger
 
PsnaP's Avatar
 
Join Date: Dec 2010
Exp:
Default

You have no copper twist to your house?
PsnaP is offline   Reply With Quote
Old 02-01-2011, 01:01 PM   #32
photon
The new goggles also do nothing.
 
photon's Avatar
 
Join Date: Oct 2001
Location: Calgary
Exp:
Default

Sorry I meant link inside the house, I don't have a network drop at my living room TV location.
photon is offline   Reply With Quote
Old 02-01-2011, 01:02 PM   #33
PsnaP
Crash and Bang Winger
 
PsnaP's Avatar
 
Join Date: Dec 2010
Exp:
Default

Oh.. yes they will either use the existing coax, or run a cat5.
PsnaP is offline   Reply With Quote
Old 02-01-2011, 01:07 PM   #34
VladtheImpaler
Franchise Player
 
VladtheImpaler's Avatar
 
Join Date: Jun 2008
Location: Calgary
Exp:
Default

OK, couple questions I have:

1) can one get HBO without having to order the 4 or 6-movie pack?
2) with your current offer of a "free" Xbox and "free" PVR, do I get any extra digital terminals for a 2nd or 3rd tv?
__________________
Cordially as always,
Vlad the Impaler

Please check out http://forum.calgarypuck.com/showthr...94#post3726494

VladtheImpaler is offline   Reply With Quote
Old 02-01-2011, 01:07 PM   #35
photon
The new goggles also do nothing.
 
photon's Avatar
 
Join Date: Oct 2001
Location: Calgary
Exp:
Default

If they can use the existing coax, do they use it as a network cable, or does the box have to go on the other end of that coax then and you can only get standard def TV there?
photon is offline   Reply With Quote
Old 02-01-2011, 01:14 PM   #36
PsnaP
Crash and Bang Winger
 
PsnaP's Avatar
 
Join Date: Dec 2010
Exp:
Default

Quote:
Originally Posted by photon View Post
If they can use the existing coax, do they use it as a network cable, or does the box have to go on the other end of that coax then and you can only get standard def TV there?
They use it as a network cable with the built in adaptor on the router and STB. The STB goes at the TV location.
PsnaP is offline   Reply With Quote
The Following 2 Users Say Thank You to PsnaP For This Useful Post:
Old 02-01-2011, 01:18 PM   #37
Madman
Franchise Player
 
Madman's Avatar
 
Join Date: Mar 2004
Exp:
Default

Quote:
Originally Posted by photon View Post
If they can use the existing coax, do they use it as a network cable, or does the box have to go on the other end of that coax then and you can only get standard def TV there?
The coax plugs into the STB exactly the same as a CAT5 would and provides full HD capability.
Madman is offline   Reply With Quote
The Following User Says Thank You to Madman For This Useful Post:
Old 02-01-2011, 01:24 PM   #38
mykalberta
Franchise Player
 
mykalberta's Avatar
 
Join Date: Aug 2005
Location: Calgary
Exp:
Default

Quote:
Originally Posted by VladtheImpaler View Post
I have the whole Shaw bundle (phone, net, TV) and it looks like I can get the same service for about $50 less through Telus. I heard bad things about Telus before, but does the Optik stuff make it much better?
If you are someone who calls tech support alot I would stick with Shaw. I think on quality of service alone Telus currently slightly wins, but then again I am someone who never calls tech support.
__________________
MYK - Supports Arizona to democtratically pass laws for the state of Arizona
Rudy was the only hope in 08
2011 Election: Cons 40% - Nanos 38% Ekos 34%
mykalberta is offline   Reply With Quote
Old 02-01-2011, 01:37 PM   #39
theonlywhiteout
Lifetime Suspension
 
Join Date: Oct 2010
Location: Calgary
Exp:
Default

Quote:
Originally Posted by VladtheImpaler View Post
OK, couple questions I have:

1) can one get HBO without having to order the 4 or 6-movie pack?
2) with your current offer of a "free" Xbox and "free" PVR, do I get any extra digital terminals for a 2nd or 3rd tv?
1. No
2. Yes but at a cost... the 330 is 10 a month, and you can use the xbox as a tv box for 5 a month

also, dont use coax for your tv. try and sweet talk your installer to run ethernet. you wil thank me
theonlywhiteout is offline   Reply With Quote
The Following User Says Thank You to theonlywhiteout For This Useful Post:
Old 02-01-2011, 01:37 PM   #40
Madman
Franchise Player
 
Madman's Avatar
 
Join Date: Mar 2004
Exp:
Default

Quote:
Originally Posted by theonlywhiteout View Post
also, dont use coax for your tv. try and sweet talk your installer to run ethernet. you wil thank me
Why?
Madman is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 11:13 PM.

Calgary Flames
2023-24




Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright Calgarypuck 2021