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Old 02-10-2020, 08:31 AM   #21
FlamesFanStrandedInEDM
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Order went out today. I ordered a couple extra 7 1/8, 7 1/4, and 7 3/8 if you happened to miss the deadline and still wanted one.

The estimated delivery for these are mid-late April.

Last edited by FlamesFanStrandedInEDM; 02-10-2020 at 02:33 PM.
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Old 02-13-2020, 09:46 AM   #22
Massonite
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Awesome, looking forward to getting it!
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Old 04-09-2020, 11:59 AM   #23
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Are we still expecting mid-April delivery?
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Old 04-09-2020, 12:10 PM   #24
FlamesFanStrandedInEDM
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I reached out earlier this week to update the shipping address (as I have moved) and I wasn’t able to get through. I left a message but haven’t heard back yet. My assumption is, that since the hats are manufactured in China, there will likely be a delay.

Will keep you guys posted.


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Old 04-21-2020, 12:32 PM   #25
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Was finally able to get through and have an update from HatClub. There was a brief delay due to covid, but the good news is it’s only 2-3 weeks. Hats should be here by mid-late May.


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Old 05-27-2020, 03:41 PM   #26
ken0042
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Any further updates from them?
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Old 05-29-2020, 12:05 PM   #27
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I was going to wait to respond with an update until I got good news, but haven’t had any yet.

I have been attempting to get a hold of HatClub for about two weeks solid.

The last time I spoke to them was mid-April. At this time I inquired about the delay l (which at the time was said to be mid-may) as well as updated my shipping address.

Since May 17th, I’ve been trying to call them daily. It would usually put me on an automated hold for 2min then disconnect the call asking me to leave a message. Today I called and it wouldn’t even give me the option to wait on hold and just says “there are currently no agents available to take your call”.

I will continue to reach out to them daily in hopes that I can get you guys some good news.


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Old 05-29-2020, 02:35 PM   #28
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Thanks again for doing all this.
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Old 05-29-2020, 03:37 PM   #29
ken0042
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Thanks for the update. Hope you end up getting some positive news for us.
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Old 05-29-2020, 04:12 PM   #30
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Quote:
Originally Posted by ken0042 View Post
Thanks for the update. Hope you end up getting some positive news for us.


They’ve always been slow when it comes to custom orders like this, but I previously never had problems getting a hold of them. Their offices are in Arizona, which to my knowledge, have been open for awhile now.


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Old 06-03-2020, 09:12 AM   #31
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If you end up with an extra 7 3/8, I'd buy one once they arrive.

I will probably forget about this so feel free to send me a PM if you need to unload an extra.
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Old 06-03-2020, 11:55 AM   #32
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If anyone wants to try and harass them for me, their number is 888-428-6322. I’m tempted to start leaving a daily voicemail.

“Hello, this is the 11th time I’ve called you guys requesting a follow up”


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Old 06-03-2020, 01:49 PM   #33
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Quote:
Originally Posted by FlamesFanStrandedInEDM View Post
They’ve always been slow when it comes to custom orders like this, but I previously never had problems getting a hold of them. Their offices are in Arizona, which to my knowledge, have been open for awhile now.


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Having purchased one of these Cannons hats on a previous order, I can assure everyone that the wait will be worth it once these arrive.
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