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Old 07-05-2021, 07:54 PM   #1
craftfun
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Default My real story with Dell computer, hope my experience can be used for reference.

I will tell you some strange stories that happened with Dell Computer recently.
I hope my experience can be used for reference to everyone. In short , I stepped on Dell’s three pits,

The first pit is The one-year warranty for Dell’s computers starts from the product distribution date, not the date the product is received


The second pit, Customer ratings on the Dell website are checked by a moderator and a majority of negative reviews will no be published
Customer ratings on the Dell website are not to be trusted


The third pit is The Dell repair center can cause the product to be further damaged. The product can even be returned with missing parts, and the repair process can even cause previously working parts to break.
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Old 07-05-2021, 07:57 PM   #2
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Dell still makes computers?
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Old 07-05-2021, 07:58 PM   #3
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Dell no Bueno

Sent from my SM-A715W using Tapatalk
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Old 07-05-2021, 09:36 PM   #4
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Makes me sad Dell bought Alienware and added their garbage business model to a once great PC builder.
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Old 07-05-2021, 09:42 PM   #5
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When a company screws you over so badly you have to make a YouTube video about it, you know it’s bad.
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Old 07-05-2021, 10:05 PM   #6
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Old 07-05-2021, 10:17 PM   #7
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Another Dell is a scam and their computers are junk video
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Old 07-06-2021, 04:23 AM   #8
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Another Dell is a scam and their computers are junk video
To be fair Steve is reviewing like a 800 dollar con computer.

I've been extremely happy with my alianware comp but I also paid some $$ to get it then used to move over to a new z590 prime a mother board and corsair 5000x case.

Buy cheap get ####. Spend money get good ####. Buy cheap dell offers get #### spend on better specs on dell or alianware seems fine. Same reviewers as above but alianware which is dell.




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Old 07-06-2021, 04:27 AM   #9
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Makes me sad Dell bought Alienware and added their garbage business model to a once great PC builder.
When they first acquired them this was true. They have come a long way tho.
My original system I got a few months back was a 32gb ram 3060ti watercooled: for 2400 cad.

I literally just swapped everything to a corsair 5000d and asus z590 prime board. There was no reason for me to do so other than I wanted too. There was nothing wrong with it at all other than I wanted to get the new5000d case.
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Old 07-06-2021, 06:45 AM   #10
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Dell's product is fine, if not underwhelming in the mid-tier. It's their overpriced workstations and cheap garbage units that cause my company the most headaches.

They still make stellar monitors however, and good servers.
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Old 07-06-2021, 08:13 AM   #11
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The monitors are very good, laptops are generally fine, and in particular they make a competitive ultrabook that in any given year might be the best on the market. But don't think Alienware is immune from this curse or the weird sales tactics. It's proprietary or difficult to access components, weird cooling layouts, and poor CS both at the front and back end that produce this reputation. If you're buying a tower they're just best avoided, there are other better options even if you must have pre-built.
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Old 07-06-2021, 09:20 AM   #12
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Funny, I was just about to buy a dell. The nine-year-old HP I got at Staples for $500 is showing its age. I have to boot it up 10 minutes before I try and do anything. It is somewhat embarrassing when I am chairing meetings from home and loading a document to share takes 3-4 minutes.

Any recommendations? I'm not planning on doing any PC gaming, but I may start to get into a little video editing.
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Old 07-06-2021, 10:14 AM   #13
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I picked up an I5 HP laptop with 12 GB of Ram and a 250 gb solid state drive with a big touch screen for about 800 bucks on sale for my old man. Seems to be pretty solid with good reviews
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Old 07-06-2021, 10:39 AM   #14
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The Dell XPS series of laptops - one of which I'm writing this on - consistently rank at or near the top of every single review outlet's laptop rankings.

Laptopmag - #1
TheVerge - #6
Techradar - #3
Tom's Guide - #1
Wirecutter - Best Ultrabook (13 inch), Best for Photo & Video (15 inch)
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Old 07-06-2021, 11:22 AM   #15
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recently picked this up for a family member, some fairly burly hardware for a sub-$1000 machine

https://www.dell.com/en-ca/shop/dell...55515_sb_s105e

AMD Ryzen™ 7 5700U 8-core/16-thread Mobile Processor with Radeon™ Graphics
Windows 10 Home English
AMD Radeon™ Graphics with shared graphics memory
16GB DDR4 3200MHz
512GB M.2 PCIe NVMe Solid State Drive
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Old 07-06-2021, 11:35 AM   #16
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Is craftfun a bot account?
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Old 07-06-2021, 11:38 AM   #17
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Haha for pushing Dells in a Dell is bad thread.

None are perfect but I'm on the Asus side of things. They seems to be striking a good balance of value for hardware.

Used to be an HP guy. But I find them to be slipping a bit.

Acer still puts out a quality product in the 600 to 1200 dollar range.
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Old 07-06-2021, 11:45 AM   #18
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Quote:
Originally Posted by dammage79 View Post
Haha for pushing Dells in a Dell is bad thread.

None are perfect but I'm on the Asus side of things. They seems to be striking a good balance of value for hardware.

Used to be an HP guy. But I find them to be slipping a bit.

Acer still puts out a quality product in the 600 to 1200 dollar range.
Acer and quality are two words that have never gone well together. Acer is the Edmonton of computers. A=NG
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Old 07-06-2021, 12:09 PM   #19
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As someone uninitiated in the dark underbelly of the technological world I just assumed that we as a society had come to the conclusion that all consumer computers these days are crap.

All of them.

You buy one, be it a desktop or a laptop, it doesnt matter from who, they last you a few years and at the tail-end of their cycle you start playing Russian Roulette with them.

"Will it turn on this time? Maybe? Has the whole thing congealed into a useless lump of circuits and broken dreams?"

And if it turns on and works you take that as a win....you're playing with House Money! Then you seriously consider about whether you should risk turning it off again, and then you balance that anxiety against the cost and hassle of buying a new one and moving all your crap onto it.

This is the way.
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Old 07-06-2021, 12:32 PM   #20
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Quote:
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Is craftfun a bot account?
It does have a very interesting, limited post history.
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