Outlook help

[Mike Oxlong]

I need the brilliant computer minds of CP to help me out with something.

So Shaw had some sort of problem with their Webmail yesterday and their POP servers that was preventing people from getting their email.

Eventually they fixed it and I was able to access my shaw.ca email account fine through webmail. However when I opened Outlook (2003 yeah I know I need to upgrade) it started downloading ALL my emails again.

It said it was downloading about 9000 emails. Then of course when it gets to about 4000 and the connection or something times out and it starts from scratch. It is continually doing this, I'll get to around 5000 max downloaded and then it starts again. Right now I have about 35,000 emails in my Inbox.

What the hell can I do to stop it or just get it to download messages from today and forward from here?

It was working fine before Shaw had their issue.

Thanks in advance!

[Mike Oxlong]

Just talked to Shaw again and now they are saying it is their fault.

They said it should be fixed within 24 hours.....would be nice if they told me that this first 3 times I talked to them.

[HalifaxDrunk]

Did it work today? If this problem continues it may be your PST file size.

What version of Outlook are you using? If it is 97 to 2002 you can only have 2 GB of emails, you may be hitting this limit and it is messing up Outlook. If you have 2003 or newer the practical limit is 20 GB.