Help! Sister's FB and Hotmail accounts hacked - Calgarypuck Forums - The Unofficial Calgary Flames Fan Community

Thor · 07-29-2014, 06:33 AM

Wow FB and Hotmail recovery is crap, anyone have experience with this or have any ideas what I can do to recover her FB, she could care less about hotmail.

Thor · 07-29-2014, 07:02 AM

Wow FB is useless, the only way is if Hotmail recovery works, its an old account and I have little information to give them. Damn this sucks.

Finger Cookin · 07-29-2014, 07:07 AM

She didn't have a mobile number on the FB account, or a notification to Hotmail or an alternate email about different device/IP logins?

codynw · 07-29-2014, 08:44 AM

How much less could she care about Hotmail?

Thor · 07-29-2014, 10:14 AM

Yeah I set her up a gmail account, going to just save all her photos from her current FB account and remake a new one tied to gmail, the hotmail recovery didn't work since she knows almost nothing about what was in there.

Drury18 · 07-29-2014, 10:31 AM

Hotmail recovery is a joke. I used it as a junk account, not surprisingly got hacked, and gave them a ton of information and they still deemed it not mine. I had the name, address, people in contacts, emails sent out and it came back the whole "sorry, we can't verify this account is yours".

She didn't by chance have the "trusted contacts" set up in her Facebook did she? https://www.facebook.com/help/119897751441086 You can set up friends on the list that if you get locked out and both email and FB hacked, they will send one of your trusted contacts a code, you call that friend and the friend gives you an unlock code.

BlackArcher101 · 07-29-2014, 10:51 AM

Can't help you get them back now, but perhaps a bit of preventative advice.

I've had a few hack attempts over the years. I now attach my cell phone to all login's so that if anyone attempts to log in from a different PC, they have to enter a code that get's texted to my phone. It's a bit annoying sometimes when I clean my browser and have to do it all over again, but the security is worth it.

t0rrent98 · 07-29-2014, 10:55 AM

It takes a while for Hotmail to recover your emails, its so stupid. I've had it done to me so many times and have given up on it and now am back to using gmail.

photon · 07-29-2014, 11:13 AM

So much depends on email (reset banking password? They send you an email), not having two factor authentication for email is just asking for trouble IMO.

Drury18 · 07-30-2014, 01:22 AM

Quote:

Originally Posted by photon

So much depends on email (reset banking password? They send you an email), not having two factor authentication for email is just asking for trouble IMO.

Thanks for this. I actually never thought of it that way. I never used the two step authentication because I didn't want to give gmail or hotmail my phone number only for it to be spammed and robo-called like crazy as I'm not sure how secure their system is for phone numbers if the emails get hacked like they do. However I suppose that would be a small inconvenience compared to someone having full access to all my information via my email and changing it all and trying to recover it as I have switched to primarily online for most of my business and banking needs.

I've now got it for both my email addresses.

Thor · 07-30-2014, 03:32 AM

Yeah, I had no idea she has such a simple password, her daugther set it up for ease since she's disabled and wanted to make it easy.

Now that I'm setting it up it will be quite different.

Now the hard part, I have to recreate a new FB profile and copy over all the pictures and go through her friends list and re-invite people.