Quote:
Originally Posted by 1991 Canadian
Has anyone had any luck with getting compensation via the CTA air travel complaints resolution process?
I put in a compensation request with the Canadian Transportation Agency Air travel complaints site in Feb 15, 2023. Today on Oct 7, 2024, I got an email response giving me a login link, a site with my uploaded documents, and a requirement to review my submission. Exactly 600 days later.
Just curious if anyone else who has done the CTA travel complaint process got to this step, and how long the response from the CTA / airline took after you got to the login/review step of the process.
Should I expect another 600 days to get a response from the CTA/airline, are is this now on a more reasonable 300 day timeline?  |
I got the same 2 weeks ago. Also from Feb 2023.
