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Old 03-17-2020, 09:38 PM   #41
Johnny199r
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Have you tried to contact CBC? I get they might have other priorities right now, but once they feature stories, results tend to happen.
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Old 03-18-2020, 06:17 AM   #42
GGG
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Quote:
Originally Posted by Engine09 View Post
They received the request on Dec 12th and the renewal date was Dec 19th.



If that's the case I'll stop fighting with these crooks. They've worn me down and I'm so tired of wasting my time.
Is there anything in your mortgage documents form scotia originally that talk about how you appoint an agent to act on your behalf?
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Old 03-18-2020, 01:18 PM   #43
Engine09
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I'll have to look at the fine print when I get home, still quite a while until I'm done this work trip.

I responded to their recent email, they ignored my questions and again refused to refund the full amount.
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Old 07-20-2020, 11:36 AM   #44
Engine09
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Forgot to update this thread.

Went up the chain, Ombudsman then the President's Office. In May was finally assigned an absolute pitbull of a woman from the President's Office. This woman was relentless on the phone, I had to raise my voice an ask her 3 times why the signed document which was a request/instructions was ignored. Basically told me they do not have to recognize that, "anyone could have sent that in".

She authorized a "goodwill gesture" cheque for $1,000 and told me to get lost.
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Old 07-20-2020, 12:29 PM   #45
cam_wmh
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Sue
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