07-11-2013, 12:19 PM
|
#144
|
Unfrozen Caveman Lawyer
Join Date: Oct 2002
Location: Winebar Kensington
|
Refund policy:
http://www.sledisland.com/
Sled Island will be refunding all individual tickets for shows that did not occur due to the cancellation of Sled Island 2013.
Will refunds be made available for pass holders?
The Sled Island team is still working hard to assess the festival's financial standing and cash flow situation while sorting through its hundreds of partners, funders, providers and artists. While we are working as fast as possible, the festival wants to be prudent and diligent to ensure that any policies adopted are actionable, thoughtful and ensure that Sled Island is able to remain a fixture on Canada's music & arts scene. We aim to be as transparent as possible as we work towards this assessment. Below are answers to some of the most common questions we have received.
Doesn't your insurance cover refunds?
While Sled Island does carry multiple insurance policies, these policies do not, unfortunately, cover the full cancellation of programming in over 38 different venues across the city; it never seemed a possibility.
How much money did the cancellation cost the festival?
We are still working to quantify our losses. A significant portion of our revenue comes from passes and individual tickets with additional income from beer sales made during the festival (primarily the Friday and Saturday of the festival, which did not occur). If we were to refund every individual ticket and pass holder, we would lose three significant streams of income, projected to have been $500,000.
Though the final numbers are still being worked on, at this stage, the festival is facing a loss of up to $200,000 as a result of the cancellation.
Will Sled Island 2013 be re-scheduled?
At this stage, there are no plans to re-schedule any of the Sled Island 2013 shows.
Will Sled Island be back in 2014?
We have every intention of being a fixture in Canada's music and arts scene for years to come. Our festival-goers, artists, partners, volunteers, providers and staff have all shown such character and community support as well as concern for the festival during these unprecedented times that we know now more than ever just how important it is that Sled Island remain a sustainable and community-driven festival for years to come.
Last edited by troutman; 07-11-2013 at 12:44 PM.
|
|
|