Dell XPS 13 Integrated Webcam No Longer Works (Or Recognized)

[flamesrule_kipper34]

Hi guys,

I'm facing a very similar issue to this: https://answers.microsoft.com/en-us/...093eaf2?auth=1

Basically I had a fully functioning integrated webcam and the one day a few months back when I went to use it again it suddenly was not working.

I went to the camera app in Windows (Windows 10) and it said "We can't find your camera".

I went to Device Manager and it was shown under "Imaging Devices" and I attempted to re-install, however all this did was remove it from that section and now there is 0 reference to my integrated webcam.

I'm assuming this happened after one of the Windows updates I did months and months ago, but hard to pinpoint what caused this.

Nothing online has been helpful and the only thing I haven't tried is the Reset PC option and I'd greatly like to avoid this as I can't afford any down time on my PC as I use it daily for work.

Any help or suggestions would be greatly appreciated!

Thanks.

[DoubleF]

Reinstall the original webcam drivers from the Dell website?

[flamesrule_kipper34]

I can't seem to find them for the integrated webcam unless I'm looking in the wrong spot?

[photon]

In Windows 10 they're probably just using the built in ones.

http://www.dell.com/support/article/...-guide?lang=en

There's a guide there for removing the device and letting Windows re-detect and reinstall it.