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Old 05-05-2020, 09:12 PM   #1
JonDuke
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I no longer receive emails when I receive a PM on here. Not in my junk/spam folder and I don't have the board@ email blocked or anything. Ive received them regularly until just now.

So, I went in and changed my email from my personal to the one I use for the CPHL. I then had a stickied "email confirmation required" when logging in to here.
No email came to the my new email either though. I tried re-requesting but nothing came. So, I then changed it back to the original email Ive always used. But I still have that "email confirmation required" sticky and no emails.

The other day I was cleaning out my inbox on here and am wondering if I accidentally clicked something but cant see anything when I go look.

Any suggestions?
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Old 05-06-2020, 04:57 PM   #2
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We had an issue a while back where somehow our transactional email provider was being used to send spam. We resolved that but maybe something is going on again. I'll take a look.
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Old 05-06-2020, 05:28 PM   #3
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Yeah looks like something is up with the email provider, will hopefully get it resolved soon.
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Old 05-06-2020, 07:18 PM   #4
JonDuke
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Thank you. (I can't "thank" any posts either for some reason as well)
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Old 05-06-2020, 10:54 PM   #5
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Yeah when the email address isn't confirmed the thanks go away, some quirk with the permissions.
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Old 05-07-2020, 06:29 PM   #6
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Ok The issue should be resolved and I triggered a new activation email to you.

If you don't get it maybe wait a few hours and trigger it again (in case there's a delay in the service getting fully back up on their side)

EDIT: I just saw in the services logs that the email went out so you should have it (hopefully not in the spam folder )
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Old 05-07-2020, 07:40 PM   #7
JonDuke
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That worked. I appreciate your time Photon.
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Old 05-07-2020, 07:44 PM   #8
Minnie
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Quote:
Originally Posted by JonDuke View Post
I no longer receive emails when I receive a PM on here. Not in my junk/spam folder and I don't have the board@ email blocked or anything. Ive received them regularly until just now.

So, I went in and changed my email from my personal to the one I use for the CPHL. I then had a stickied "email confirmation required" when logging in to here.
No email came to the my new email either though. I tried re-requesting but nothing came. So, I then changed it back to the original email Ive always used. But I still have that "email confirmation required" sticky and no emails.

The other day I was cleaning out my inbox on here and am wondering if I accidentally clicked something but cant see anything when I go look.

Any suggestions?
I think it's been more than a year that I've had this same issue.
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