This might sound kinda dumb... but what about a letter of authorization for "someone else" to pick up the package/item for you? I believe you can get either the sender or receiver to fill in the letter of authorization. A copy of the form is below, but I believe you can make up your own as long as the required details are included in the letter.
https://www.canadapost.ca/web/en/kb/...ubcat=tracking
If it's a business, fill in the business name and authorize "someone" (ie: you) who resides at the same address to grab it. Worst case scenario, you authorize someone to pick it up for you instead as long as they have an authorization letter, their own ID and the slip.
I've literally written a letter on paper before along the lines of:
To whom it may concern:
I am DoubleF of Calgary address. I authorize family member or friend of whatever legal name to pick up my address on my behalf.
Thank you.
*DoubleF signature*
And texted it to my house sitter to grab the package before the package was returned to sender. It worked, but possibly shouldn't have because they didn't leave a copy of that letter at the post office (they did look at the pic of the letter though).
Quote:
Originally Posted by bc-chris
this doesn't make any sense to me. why doesn't she just go to staples, buy some card stock and print some cards if that fixes everything?
what's the deal about 'no one can know my name and address'? phone books contain all that info (gahhh... just showed my age there! ha! sub in 'online directories' for phone books).
this entire thing just seems 'off'. i'd like to hear the other side of the story. (what is the saying.... there are two sides to every story and the truth can usually be found around the middle)
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I agree, if all else failed in the OP's scenario, it's not hard to get 50 business cards for $8-10 at Vistaprint to solve things. I don't know if it's cheaper than that at Staples, but it might look slightly more professional if using a business card template.
I agree it seems off. It seems like the individual is refusing to follow regular protocol in releasing a package to someone who cannot produce ID that matches the receiver information, but isn't interested in following alternative protocols to have the package released either. The system may seem annoying, but it's in place to ensure that someone doesn't steal your package. There are others who probably bend the rules because it's easy to assume that the person with the slip is the actual person who is supposed to receive the package, but it's technically against the rules. Otherwise, people who steal amazon packages can steal slips and grab those packages too by claiming they're the owner of said "business".
Quote:
Originally Posted by annasuave
I had issues with Canada Post refusing to give me my parcel because the sender misspelled my name. They put Anne instead of Anna.
The rules say anyone who lives at that address, with ID to prove it, and who shows up with delivery notice can pick up the parcel.
But at this particular retail postal outlet, they were living in their own little fiefdom (Forest Lawn, at the Shoppers, if you’re interested) and making up their own rules. Went on for weeks. Kept looking at my ID and saying I wasn’t the person named on the package. Absolutely, categorically refused to look at my delivery notice. I dearly wanted to throttle the hateful little woman behind the counter. Calls to Canada Post supervisors were an extra layer of insult heaped on top. “No more talking from you. You have to shut up now.” Is what I was told.
I was never able to get my parcel. They simply would not release it. It went back to sender, who reshipped it with my name corrected.
...I also had it shipped to a different postal outlet. I told them what happened, and they were astonished. So now I use a different postal outlet, with less convenient hours because the people there are decent, and I don’t ever want to have to see that tiny little bundle of spite that is the postal agent at Forest Lawn again.
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Damn, that legitimately sucks to hear. I would have filled in the authorization letter to have Anne release the package to Anna. I would have also considered asking the sender to send an email with the package info (ie: Sender name/address + receiver name/address and tracking number) to authorize "the correct you" and a friend/family member to pick up the letter on top of the original "incorrect you". If the postal outlet is still being a jerk about you showing up because they recognize you, then get the alternate person to pick it up. Your story reminds me of the scene in American Gods where Shadow Moon is reminded to not piss off the ticketing agent or they'd make life hell for him. Sorry to hear that.
I'm lucky though. My postal outlet lady has once released a package to me with a completely botched and incorrect spelling of my name. She'd seen me a few times before and said I technically needed to get the sender to update the info on the package, but since my name is so unique, she released it and told me if someone else with the actual name printed showed up to complain someone stole their parcel, she'd never release another package to me without my legal name again (ie: Alex instead of Alexander).
I was also freaking out about this a few weeks ago when I was supposed to pick up an envelope with my newborn son's passport, but it seems like there are certain items that can legitimately be marked to be released to anyone at a certain address. I had my son's birth certificate at the ready to show it was supposed to be his and he's less than a year old so couldn't fill in a letter of authorization, but the postal outlet lady handed me the envelope after confirming my address, no questions asked.
Canada Post Problems
